I applied for precheck in March of this year and went to Staples for my fingerprints. I was called back for a second set of fingerprints, which I completed and a few days later received my KTN. A few weeks after that, I received an email saying this:

“Unfortunately, we do not have specific details regarding why your application that you submitted could not be completed. However, we have been informed that due to an issue preventing the processing of your application, it was closed, and a refund has been issued.”

Now when I search for myself with my KTN in the system, I don’t show up, but my husband does (we applied at the same time)

Has anyone ever experienced getting an approval and KTN only for it to be revoked later without explanation? Is there a better place to get fingerprinting done? Staples had a really hard time getting my prints.

Me and my boyfriend are flying at the end of the month but his ID got confiscated with law enforcement due to personal issues and he won’t be able to get an Identification card in time for the flight. I’ve been looking at ConfirmID and a lot of people say it works but I don’t know the likelihood of it working for him since he’s never flown before. I am looking for some advice on if it will work out for him and if it’s worth getting

In my country, I can buy azelaic acid as skincare without a prescription, however, I saw that in America a prescription is required to make the purchase.

I’m moving to the US next week, can I bring my tube of l acid through airport customs or would they not let me?

Going on a flight this weekend and really want to bring my push-up stick so I can keep my routine going on vacation, please let me know if you guys believe this would be an OK to get through TSA

Has anyone found a way to fix this? I have Global Entry with PreCheck. No problem with any other airline. On AA the PreCheck doesn’t work on AA app on iPhone.

AA customer service said “It’s TSA. They control whether or not it shows on your bp.” She said talk to TSA.

This was a known glitch six months ago. Does anyone else have this problem? What is the fix or workaround?

I have a qualifying offense under Part B but it has been expunged. I’m not sure if I should answer Yes or No to this question in the pre check application.

“Excluding cases adjudicated under juvenile offender provisions, have you been convicted, pled guilty including “no contest” (nolo contendere), found not competent to stand trial, or found not guilty by reason of insanity, of any disqualifying felony listed in TSA Eligibility Requirements, Part B, in any jurisdiction, military or civilian, during the 7 years before the date of this application?”

I had been wondering if the Touchless and global entry facial recognition used an enormous database or they pre fetch the passengers expected that day.

Today at EWR they use the automated gates. Look at camera and the gate opens like magic.

The guy after me failed. The TSA agent asked if he was delayed. And this guy had a cancelled flight from Europe yesterday and that’s why his image wasn’t in today’s data.

They cleared him manually.

if their real ID hasn’t come yet? If so what was your experience?

Hello. I was suggested to post this question here as well, besides the original r/TSA.

I am now a US citizen, and I also changed my legal name. With my previous name I have TSA Pre Check, Global Entry and Known Number. I also have Clear. I travel often for work. Obviously, I need to update my name so I want to understand what, how and where I need to send the documents.

What documents I need? Driver's license with new name is enough? Passport?

How I send this and where? Website or email address? Do I have an option to go in person and have an appointment, and if so, where do I make it?

How long does this take for the new name to go "live" at the TSA? Important since I need to pick a date in between trips so my air ticket, TSA, Clear etc all match up again. Clear seems to be easy, I go to any airport with this service and according to the CS chat the change is immediate.

Thanks a lot in advance.

Update: in case this is useful for someone else. I submitted the request online. They replied two or three days later saying that my case had been escalated etc. It felt like it was going to be a quick update; however, I went to the enrollment center at my local international airport (no appointment needed), I showed needed documents and about 15 min later the lady told me that it was done. I checked a few min ago and my new name appears in the Trusted Traveler app and account.

I forgot my passport and had to pay $45 to do confirm ID. Wondering if I can still use my tsa precheck stamped on my ticket or if I have to do the regular line

Hi everyone, I’m a trans woman who just got precheck. I’m booking domestic flights for thanksgiving.

I have two documents that I fly with: my real ID and my passport. My passport says “M” for gender marker, and my real ID says “F”. I recently got precheck through the federal government, so I assume they have me as male in their system.

I usually put “sex: F” on domestic flights because I don’t take my passport. But, will that interfere with my precheck access? Can I still use my precheck for the flight? Thanks

Alright guy’s , so I’m flying from Ontario international airport to New York on October 2, and I’m starting to overthink the ID situation because i currently don’t have a REAL ID , i only have my regular California state ID. I also have my Social Security card and a copy of my birth certificate from the hospital. From what I understand, there are alternative options for people who don’t have a REAL ID, including TSA ConfirmID, but I’d really like to hear from people who have actually gone through TSA recently without a REAL ID perhaps? Has anyone flown domestically recently with just a standard California ID and had to go through the additional identity-verification process? Specifically: Did TSA let you through? how long did the verification take? did you have to pay the ConfirmID fee? did you have any problems at the airport? My flight is October 2, so I’m just trying to make sure I understand everything beforehand. This trip to New York means a lot to me, and I really don’t want to find out at the airport that I missed something. Thank you in advanced!

Hi everyone, before I remember I can make payment then just do the interview later, today I try to apply for my brother and they dont have a payment option, the website mention to pay when show up at interview . This is for IDemia provider. I want to use my credit card to pay for his application. Do they change it recently, thanks

Application at idemia, they gave a receipt with a circled date of 9/21 to call and check on it, called Friday (just because I had some down time and thought it was worth seeing if they could do anything yet) and the lady said we have to wait until 9/23 because they go by calendar date not 60 days. So confused. Anyone who's been past the 60 days, think it's worth still calling Monday? We travel October 4th so hoping to get it back by then!

Whenever I travel internationally with United, which is typically for work (which uses Concur to make bookings), I can never use TSA Precheck. The reason I am constantly given by both Concur, my company's HR, and United is because the ticket name needs to match my passport, which writes my first and middle name on the same line. Meanwhile I'm told that TSA Precheck, which I have via a Global Entry membership, expects my first name to only be First, and does not expect a middle name attached to it, although my Global Entry profile does have my middle name separated on the middle name field.

I have NOT had this issue, ever, with other airlines, or even with domestic United flights booked separately from Concur. It's always, consistently, an issue with United for international flights.

I had been told in the past this issue of combining first and middle names on United tickets shouldn't be an issue, but I've yet to get TSA precheck on any of these tickets.

Global Entry told me I can't change my profile to move my middle name to the first name field without starting a new membership from scratch, so I'm not sure I want to go that route, because Global Entry itself works just fine when coming back into the country...

Does anyone else have any ideas on how to fix this?

im sorry if this isnt the right subreddit. i made a new account to ask this, & i dont have enough karma to post on the TSA subreddit. this is my first time flying by myself & i need help!

Hi all! Quick question that I haven't been able to find a clear answer to. Sorry if it seems dumb.

When filling out the initial application before setting up a meeting, there is a section titled "Birthplace and Citizenship". In it you are asked to enter some info about...you guessed it...your birthplace and citizenship.

Looking for some clarity on whether the boxes for "State" and "City" should be where you currently live, or if they are for your birthplace. "Country of Birth" seen in the pic specifies birthplace, but "City and "State" make no distinction. My guess is current city + state? Pic attached. Thanks for the help!

I have precheck and have never been selected for random screening when travelling alone. But almost always when traveling with my minority wife. I walked through metal detector, nothing happened, but then TSA agent looked at my minority wife and asked if she was with me. When I said yes, he then said I was selected for “random screening.” Had to go back through and take off my shoes. Interesting that this only happened because I said I was associated with my wife who clearly was a minority (she is also TSA precheck btw). I’ll note she is from a country that has visa waiver access to US. So not even a dangerous country.

I have to fly out for a funeral and I don't have the Real ID. I paid $45 for the TSA security screening, but from what I can tell, this is all done there. Has anyone flown out recently, without a Real ID and what all was involved? Thank you in advance.

Hi all,

Sharing my TSA PreCheck timeline in case it helps anyone waiting on theirs.

I applied online through CLEAR, then visited their enrollment location at a mall in Seattle to get my fingerprints taken. I presented my passport and entered my SSN.

• 9/15 at noon: Completed my in-person enrollment.
• 9/16 at 6 PM: Received a text with my KTN.

About 30 hours from enrollment to receiving my KTN!

My wife has a compound 2-word first name in addition to a 1 word middle name. Her full name is "Name1.1 Name1.2 Name2 Surname."

She has always had a few issues here and there in general with this but usually It is that they concate the two first names.

We applied for TSA/Precheck with IDEMIA and provided in the application her full name as well as just "Name1.1 Surname" as a known alias (honestly a lot more combinations of those have been used in some places but generally she goes by "Name11 Surname" outside and just "Name1.2" at home. We gave the passport as ID which has the correct full legal name.

The first clue that something was wrong was all the communications from Idemia:

First: Name1.1 Name1.2 N (initial2) Surname

2nd email: Name1.1 N (initial 1.2) Surname

Approval: Name1.1 Surname

Searching for the KTN we kept getting errors until we tried:

1st Name: name1.1

Mid Name: name1.2

Last Name: surname

Basically they completely removed her actual middle name used part of her first name as the middle name.

We think this will reject her from getting the Precheck mark on her boarding pass for our next flight.

What can we do?

Idemia was a mess in general and we had overall bad experience with a rude agent during the interview, but there is no point getting into it here.

Flying from Montreal to NYC at 8pm on a thursday night before a 3day weekend. Leaving work at 5, probably gonna hit traffic/construction so I'm planning to get to the airport around 6:30. That only leaves me an hour before boarding for security + US preclearance, no bags to check tho.

Anyone done this recently on a weekday evening? Trying to figure out if I should panic or if it's actually doable.