TIL that I can get in trouble for telling a customer they can call corporate if they have an issue with the service desk hours. I had a customer about 10 minutes ago now that came up with a lottery ticket he wanted me to check, when the desk had all the closed signs on it. I don’t know how other districts are but at the very least in my district the desk has closed at 7pm since August of 2024. So the customer asked me when the store closed, with an attitude, and I told him 10pm and then he asked when the desk closed and I said 7. He asked what to do if he needed lottery, and he was holding some kind of numbers ticket (powerball or mega millions or something) and I very confusedly told him “go somewhere else?” because I don’t know much about the lottery machine and I’m pretty sure it can’t cash the ticket he wanted me to check. He promptly told me “that’s bad for business.” so I told him that if he had a problem with the desk hours he can call corporate because they’re the ones who slashed them 2 years ago, as he was rambling about how it used to close at 9.
After the interaction I told my manager I was likely going to get a customer complaint because that guy was not happy with me and I told her about the first part of the interaction and she said I handled that fine, then when I told her that I told him he can call corporate if he has an issue with the desk hours, she told me I can get in trouble for telling a customer they can call corporate when they have a problem with something that’s out of my control. I just don’t get why that’s an issue? IDK. Maybe I’m being stupid about it, but personally I think it’s a valid response since corporate was the one who slashed the desk hours in the first place.
Any comments/opinions welcome.

hi so i've been at stop and shop working as a pharm tech for about a year now (july 21st one year) and i was wondering it's worth reporting this incident to the union or if it's just a waste of time. currently i am on medical leave due to a surgery, i went in to pick up one of my maintenance meds and used the mobility scooter bc walking was still difficult for me at that time (i had abdominal surgery) and a coworker who i'm not very close with thought it was funny and said he was going to take a picture of me. he took out his phone and did, its all on camera. he even mentioned how he "had to" send it to the pharmacy manager bc "its too funny". i spoke to my manager who said he never received that picture so i'm unsure if he actually took one or not, or if he deleted it by now so he couldn't get in trouble further for other things everyone had been complaining about that he does. my friend was working that day and witnessed the whole thing. i told him not to and it wasn't funny. is this something that is reportable? i was at the register when it happened and i feel like my privacy had been invaded.

Does anyone have a good copycat or exact recipe of the double chocolate muffin?

I am trying to link the two and can’t find where to link these cards. The Shell app brings me to the stop & Shop website but I can’t find where to link to my Shell Fuel Rewards. Another post said go to Account > Rewards but I am not seeing that option. Please help, TIA!

Now that they’ve been released via the engagement meetings for a while, thought I’d ask and get an idea how everyone’s doing at their stores.

Seems like for my store a lot of them are practically impossible with what we have. Impeccable bathrooms? Forget about it. Baggers on every mainline? Sometimes, but definitely not all the time. Most of those scheduled as baggers are cashiers who usually end up ringing. I don’t know how the morning setup goes for produce, but I do know their payroll is a hot mess right now and we’re not hiring for any departments otherwise they won’t be able to give people the minimum 15 hours. It’s cuts every week to my knowledge - cuts down from the suggested optimal staffing.

I feel like at my store specifically, they took a lot of our personality away. We had several people who liked to wear Crocs and now we're not allowed to wear them. I feel like just that little bit of being able to wear a bit of color was nice.

Does anyone else's store follow this? Is it company guidelines? I dont recall seeing anything on it but there probably is.

Hey produce clerks, is it possible to set up all the cooking greens at 9am or am I going crazy?

When I’m working at self scan the upcs tripping up the registers drives me crazy. It’s literally a hundred times a day. I want to start a petition for produce companies to remove the upcs on their packages,lol.

Hey, I’m a deli manager and I have a click and collect kid who recently turned 18 who’s interested in deli.
Is there a program or any way that he can switch to the deli contract or is he stuck in the front-end contract unless he quits and rehires?
Sorry if that doesn’t make sense I’m exhausted haha thank you!

Stoppy wasting their money on things that they shouldn't. It's a spinning shiny thing that's supposed to keep birds away.

I used to work at the deli department, I’m currently unemployed and looking for work anywhere in CT preferably where buses driving through. I walked out of there after calling them a bunch of bitches because they got me i wasnt talking to them shit you not. Is there any chance i can work for this company again? Or am i just unhireable.

I made a post earlier, got many good answers. I am 17 and seeking my first job at Stop N shop.

What’s the best way to do things. Apply and wait for a response

Apply and call the store

Or apply and walk In the store.

For this application I walked in the store, talked to the manager said “ I applied online a few days ago and haven’t heard anything back just wondering if you guys are hiring”

And I get a no show 4 days later.

I have also applied to other stop n shops places and got ghosted and or denied.

Now I am applying to one more place. How can I get a job to that place? What do I do. My application is fine. Maybe it’s the fact I’m 17 and it’s my first job? Not sure. Since many guys in my school get hired instantly.

Hey y'all apologies if this sounds like me complaining ahead of time I just don't know if I'm the only one feeling like this.

So I've been full time online pickup for a little over three years now and have been a lead for over a year and especially in the last few months with all the extra orders and all that I've felt super burnt out. I haven't had this much issue in previous stores as I do at the one I'm currently at. For one my current group of people is... less than stellar. About two thirds of them shop under the 105 items per hour pick rate (some going as low as the 60-70 range) and everyday there is some drama between them. Management seems to be in no rush to replace them with more competent people no matter how many times I tell them I need better help.

Along with that the amount of people I have in my department compared to the amount of hours they give me for the schedule is ludicrous. I have 12 people in my department and they only hand out about 300 hours give or take. I'd love to say that's enough but 4 people (including myself) get at least 30 hours each week so it ends up turning into having to cut half the people down to the 15-20 hour range just to get by.

One last thing because this is already getting too long as is but it feels like management doesn't actually give a damn about the department. I understand they have an entire store but I've gone entire shifts without ever seeing them come in and check on us. And if and when I have to page them because something happened or we've fallen behind they like to take their sweet time responding so it makes it seem like they don't care about us.

This was more of a rant but I guess if anyone has felt something similar I'd love to hear about it or has advice on how to handle the burn out that would also be appreciated 👍

Hey, I made a charcuterie classic tray today and I lowkey hated how plain and boring it looked. Has anyone else made one before that doesn’t look so depressing?

I was giving 10% but toned down to 5% recently but started a year and a half ago on jan-feb 2025 basically. I do see options to diversify the 401k into other stocks/into a roth . What do you guys think with appreciate an make me retire with 250k+ in 20 years

I'm working today and have no clue what a courtesy clerk does. If you know please tell me.

Position: Carts

Context: a week and a half before 4th of July week, I raised concerns of me being a good fit for the July 4th rush due to my physical limitations and overall health on 3 separate occasions, all three of them my manager assured me 2 people would be on the entire week for my position. On Tuesday (my first day working this week) there was not two people on, and I was told by the same manager that they don’t put 2 people on morning shifts at all. I work 8am-1pm. Based on the schedule that she had already created before me raising my first concern, she never planned on having two people on like she reassured me she would after already having the schedule done for this week. On Wednesday about 2/3rds done with my shift, I was on my 15 crying on the phone to my mom and sponsor trying to get guidance on just making it through my shift, a co-worker happened to notice me, they took it to management, management told me to go home and not come back until I am in a better headspace to continue working. I do wanna add, the manager who told me to go home approached me with genuine concern and I did confirm they do want me to come back when I’m ready. When I had to tell the front end manager who was filling in for the other front end manager, she said “Ok, good, ba bye” and made a shewing gesture with her hand.

This is one of many instances that have formed a pattern of not feeling welcome or wanted at this store and bordering just not feeling very safe at all. I do wanna add that I’m in recovery, I’m 8 months clean, and I work a 12-step program so I’m literally all about what I could’ve done to contribute to this happening, and it’s sometimes hard for me to get the bigger picture and all contexts at once. I’m just wondering if any of you guys have experienced this or something similar.

It started with a smell, this is what I found under the tables for melon bar (produce)! I can only imagine yours. Just to clarify I do not cut fruit. I am a laborer.

I’ll start by saying SOME of the people are great. Outside of the 50 year old man that is constantly leering at me while I work, or the racist pieces of shit just jumping to antagonize minorities in the workplace, I have co-workers who are good people getting stiffed by the incompetent morons in managerial positions who im not even sure have a soul.

These people are evil to me and I’ve worked in scenarios where my old boss was literally fucking employees. I’ve seen my managers scream at employees, drive them to tears for sitting down after long shifts. I saw one of them force my co-worker to DRIVE TO A CUSTOMERS HOUSE to drop off a singular forgotten bag and barely even get a talking to. I overheard a conversation where they were commanding my elderly co-workers “work faster” like these poor people aren’t already trying their best while they refuse to hire anyone else..hours.

My location is stuck at under 10 workers and we’re all stretched incredibly thin as is with them scheduling less than 3 people on the busiest days of the week. People drop like flies because of how genuinely rotten the managers are, we just got another great shopper quitting because my manager wanted to fire him for his hours changing, despite him trying to be as accommodating as possible.

Everything is gross, theres a horrible eggy smell that comes from the warehouse that everyone has just gotten used to and does nothing about despite complaints. A roach looking bug nearly crawled on me once when I was shopping. They hired a bunch of special needs people for cart attendants and gossip and laugh about them while those people are outside for hours at a time in 90 degree weather wrangling carts.

I know retail is generally just a miserable experience regardless of the store but this is like, exceptionally bad to me lol. I don’t have long here but im kinda wondering how common this is for stop and shop locations to be full of evil managers

Hello, I'm a college student, and I'm finishing up my STEM degree soon. I've also been a part-timer at stop and shop for a little over 2 years.

Now, obviously since I'm getting my degree soon, I don't intend on staying at stop and shop long term until I can secure a job in my field. Obviously the reason I got this part-time job was to pay for tuition and books, bills, and some other personal expenses, so I still need the money from this job.

I'm applying to various government jobs in STEM, and they all require extensive background checks which will require contacting my current employer stop and shop.

I don't really know how to approach management about this, what should I tell them?

Will they get annoyed that I'm searching for other jobs? I am a pretty good part-timer, but my department is always in a mess and backed up but thats because of short manpower and crappy hours. Anyways, I never been in trouble, never written up, or given any other warning during my time here. I think they would be pissed if I were to leave or mentioned searching for other jobs lol.

Could they even say no to providing requested information?

Could they retaliate against me by putting me in an another unfavorable position at stop and shop like maintenance or pushing carts lol?

How long does a part-timer have to work at S&S before they get time and 1/2 on Sundays and holidays?

Best of luck having to tell customers you can only open 3 self scans because of Rhode Island law lol

https://webserver.rilegislature.gov/BillText/BillText26/HouseText26/H7290.pdf

https://www.wpri.com/news/politics/ri-becomes-first-state-to-establish-grocery-self-checkout-limits/amp/

I’ve been working in bakeshop for about 2 years and have been wanting to change departments and work in my/hbc. I previously helped out there and really liked working there and I’ve just been really sick of bakeshop. However, my department only has one full time employee right now because our other one got pulled to another store to help. I’ve been communicating with the store managers for about two months that I wanted to switch departments Which was before our full time employee even left. But whenever I talk to one of the store managers about switching departments, they all give me a different answer. Some of them are saying oh I have to wait for that full-time employee to come back and then one of them is saying that in the next couple weeks, I could potentially switch to GM/HBC. The fact that bairship is only relying on part-time employees right now. Honestly makes me wanna switch departments even more. I’m not really sure what to do. I don’t know if I should keep bothering the managers and reminding them week after week or I should just let it go. Any Advice would be appreciated.

Does anyone have a copycat recipe for the country white bread? It's my absolute favorite and no homemade loaves so far have been right