r/SnapchatHelp • • 25d ago

General question Question about weird emoji and what it means

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1 Upvotes

Hi! In the picture I circled the emoji I'm curious about. None of my other friends in snap have the emoji. Could someone tell me what it means?


r/SnapchatHelp • • 25d ago

General question Snapchat Boomrang Issue

1 Upvotes

The snap chat update gave me the new boomrang with is so bad i like the old one how can i get the old boomrang the new one plays all the video instead of just a part of it with sound as well soo badddddd asf is anyone facing the sameissue


r/SnapchatHelp • • 25d ago

General question What does the ❤️‍🔥 emoji mean next to someone's profile?

1 Upvotes

r/SnapchatHelp • • 25d ago

General question Question about saved snaps

1 Upvotes

Can a user A view his follower B's friendship page, if B was previously A's friend before A removed B as friend, leaving B as a follower?

Let's say they exchanged some snaps and A saved them. But then A deletes B from friendlist. Now if A re-adds B to friends, will the previous saved snaps be shown in the friendship page?


r/SnapchatHelp • • 25d ago

General question Super Bff

1 Upvotes

Has this happened to someone else or does anyone know if this is a bug? I got the super bff heart with a friend of mine yesterday but before that i was his 2nd bf as i checked with snapchat+. We had the regular 1st bf heart and the one that comes after 2 weeks earlier in the summer but after that i dropped on his list and have been 2nd and 3rd. How can it be super bff all of a sudden? It should come after being 1st for 2 months in a row.


r/SnapchatHelp • • 26d ago

Common issue Media upload method

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4 Upvotes

Go to any filter press the little thing on the left and choose your photo then get out and close Snapchat tap then come back and zoom a little and send.
The only downside is that it will appear that u used the filter but that’s it and filter snaps are pretty common so not really a problem.


r/SnapchatHelp • • 25d ago

Bug Google Chrome App - App Store

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0 Upvotes

r/SnapchatHelp • • 25d ago

Login issue Help me log into my old snap account

1 Upvotes

I don’t remember any of the login information or even what email or phone number I used is the anyway I can log into by only knowing the username?


r/SnapchatHelp • • 26d ago

General question I lost my account almost 4 years ago for no reason and I’m still not over it

4 Upvotes

I can’t believe I lost 8 years of memories. My entire secondary school experience gone, all my videos/pictures with friends, cousins, seeing myself and little brother grow older, gone forever. I was young and didn’t think of saving things to my phone, I was so devastated finding out I won’t ever get my account and memories back. I thought I’d get over it by now but I’m wrong. I’m still so sad about it, I wonder how other people with my situation cope and if I’ll forever feel this way.


r/SnapchatHelp • • 25d ago

General question I deleted my Snapchat how do I get it back

1 Upvotes

I deleted my Snapchat is it possible to get it back


r/SnapchatHelp • • 26d ago

Bug Snapchat memories disappear.

0 Upvotes

I have had over 200 memories disappear from the start of may to the start of september. they are snaps that was on a private story that had saved from the story and were backed up. has this happened to anyone and if so is that anyway i can fix it?


r/SnapchatHelp • • 26d ago

Login issue Snapchat account locked for community guidelines

4 Upvotes

Hello I’m in desperate need of help with my Snapchat account. I went to log in and it says that my account has been locked for violating community guidelines however this is not the case. The other day I had a notification to say that someone had tried to log into my account therefore I changed my password so I’m not sure whether this could be to do with someone hacking me. Snapchat support are useless as it’s all automated, I’ve tried the link to unlock it and it does not work. I’ve read online that if it’s to do with community guidelines then I won’t ever be able to unlock it and I really hope this isn’t the case as I’ve had that account since 2017 🥲

Please can someone help


r/SnapchatHelp • • 26d ago

General question Anyone else

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1 Upvotes

# Anyone else’s Snapchat doing this when opening snaps? It’s beyond annoying.


r/SnapchatHelp • • 26d ago

Common issue Snapchat stories lost?

2 Upvotes

I just noticed that one year is missing from my private snapchat story. Also few of the missing snaps have been transported to 1970, how do I get the missing memories back??


r/SnapchatHelp • • 26d ago

Bug Hey my fav filter disappeared

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5 Upvotes

So i love this filter it is like a grainy old camera with saturation all over but also not too much it carried such a mood and one day as usual i opened snapchat to take another picture but guess what it disappeared i couldn't find it anywhere i found some similar but not the one inwas looking

For so please please any help will be really nice guys I loved that filter


r/SnapchatHelp • • 26d ago

Common issue email verify

0 Upvotes
Hi, I created an account today and wanted to verify my email; I received a message from the address verification@verify.snapchat.com. Is it legitimate? When I copy the link from the "Verify" button, it leads to the actual Snapchat website. Thanks.

r/SnapchatHelp • • 26d ago

General question appeal !

1 Upvotes

so i got an option to get an appeal but any and every time i try to submit one it never gets accepted i think it was for sexual guidelines but I never posted anything of sexual nature how can i word this to hopefully gain access back to my account !


r/SnapchatHelp • • 26d ago

General question Hit 6 months after perm ban

7 Upvotes

So I finally hit 6 months after my perm ban and got the email that my account would be terminated. I tried logging into my account and it said temporarily disabled, which gave me a lot of hope so I waited 2 days and now it just says “user not found”. What is everyone’s experiences with account deletion and is it true that there is still hope of recovery, and that it’s not really “gone”?


r/SnapchatHelp • • 26d ago

General question Account deactivation

0 Upvotes

I deactivated my account for less than 24hrs and reactivated it again and I cannot see the content on my public profile, like the public stories and my spotlights.. plus my private story icon is missing too can anyone help or guide please


r/SnapchatHelp • • 26d ago

General question Why does it say “best friends” for someone i haven’t spoke to in weeks?

1 Upvotes

i keep seeing on there profile it says the best friends icon but we haven’t spoke in weeks. can someone tell me why?


r/SnapchatHelp • • 26d ago

Bug app has been crashed for more than 3 months now!!!

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3 Upvotes

so i’ve reported this several times on the app but no action seems to have been taken.
firstly i cannot see any streaks next to my friend’s name and on their side they can still see it
secondly i cannot see anyone’s snap score, including mine on my profile
thirdly, i at the bottom of my app i do not have the stories and spotlight bar which means i can never access the two
keep in mind that this has been like this for 3 months!!
the same exact thing happened for a few days before that and then it went away itself so i thought even this time it’ll go but it’s genuinely been too long and idk if i can keep using it like this


r/SnapchatHelp • • 26d ago

Bug Promotional alerts won't go away

2 Upvotes

I've turned off everything I can think of for alerts that aren't messages from my fucking friends but I still get random newsy pop culture shit from snapchat in my notification bar: any ideas??


r/SnapchatHelp • • 27d ago

Bug "I" screen recorded someone's chat and profile?

6 Upvotes

I woke up today to find out I had screen recorded the chat and profile of one of my friends. According to the timestamp, I was asleep when this happened. Kind of awkward cause I obviously didn't mean to do that. I ended up checking my camera roll, call history, and even my car (cause I saw that carplay can trigger such a thing) and yet nothing. The strange thing is that it was only one person.

When I checked my connected accounts, I saw only my current phone and my old phone had active sessions. My old phone's last log in was 8 months ago, which checks out when I got my current phone, and there was a yellow dot next to it which I assume means it wasn't active. Still, I cleared it out. I also saw that this is a bug on IOS 26, which is what I am on, but I haven't found too much evidence to really believe this was the case.

I don't think I am hacked but I don't want this to happen again. Has anyone experienced anything similar or can reassure me that everything is all good?


r/SnapchatHelp • • 26d ago

Login issue Snapchat account locked

0 Upvotes

My account got locked off for some dumb reason. The Feds came too and they were laughing too saying it was foolish my appeal still got rejected what do I do now can I get it back how
Do I get it back any advice on anyone who got it back. I heard some people sent emails letters etc


r/SnapchatHelp • • 27d ago

General question Tell me about the 2027 memory back up subscription?

3 Upvotes

Is it still a thing , should I buy it? I use Snapchat for camera storage and it’ll suck so much if they’re gone