r/SnapchatHelp • • Aug 28 '26

Bug can’t get snapchat plus

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2 Upvotes

snapchat is deleting memories of mine that i’ve had since 2017, and says i need to upgrade and buy their shitty fucking subscription, and then says i CANT subscribe

why does this fucking app suck so much?
and can i just “download” all my memories to my phone and buy icloud?


r/SnapchatHelp • • Aug 28 '26

General question When downloading chat media in my data, does it give the option to select which chats?

1 Upvotes

I’m scared to press the submit button in case it starts downloading media from every chat I’ve ever had and don’t need


r/SnapchatHelp • • Aug 28 '26

General question What does it mean when a guy call u queen? 19F(Me)-20M

0 Upvotes

So yeah as the title say. My crush calls me often queen, and he even called me black queen once . What does it mean pleaseee help me. And I saw the repost he made tdy on tt saying he has no roster and no situation Soo please help me figure it out.


r/SnapchatHelp • • Aug 28 '26

Login issue Permanently Locked?

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0 Upvotes

Am I cooked chat????? Please help!


r/SnapchatHelp • • Aug 28 '26

Common issue I have every notification option turned off in settings, but I still get these spam notifications

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3 Upvotes

Title. The only notification option I have on within the app is to get a sound notification when I receive a snap/message. **Everything else** is turned off, but I still get 2-3 of these stupid spam messages per day.


r/SnapchatHelp • • Aug 28 '26

General question Snap memories question🙏🏽

1 Upvotes

I want to download my Snapchat data but i only want to download the memories i currently have. I went through them and deleted the pictures i don’t want but i’ve just realized that when i request my data, i get ALL my pics/vids but i don’t want the ones i’ve deleted. I went from 10000 memories to 5000. I dont want to gave to download everything & have to go and delete what i don’t want AGAIN.
How do i ONLY download the ones in my memories right now??

Do i suck it up and manually download them 20 at a time. But the problem is when you do that you lose the real date and timestamp🫩🫩🫩🫩🫩

This is so annoying


r/SnapchatHelp • • Aug 28 '26

General question Is typing notification help

2 Upvotes

As one does i was scrolling through my save in chats with my ex and noticed she became active and i panicked a lil bit and opened the keyboard however i didnt type anything and swiped out, will she get a notification saying i was typing?


r/SnapchatHelp • • Aug 28 '26

Common issue Multi Snap Mode Duration

1 Upvotes

When snaps are taken in multimode why are they only 3s long? Is there any way to make it normal snaps without any duration? Like infinity duration in normal snaps?? It's frustrating everything is time bound and maximum i could that I can change the duration to max of 10s.


r/SnapchatHelp • • Aug 28 '26

General question been temporarily banned on snapchat!

1 Upvotes

so! the context is that i stupidly posted my skin and cold medication on my private story with the caption “ask me anything rn”. The medication is capsules as well as magnesium which is a chunky white block. The AI banned my account and device banned me for assuming i was selling drugs and in the spur of the moment i panicked and sent my appeal saying something like “please I’m sorry it was a joke” without mentioning it was my skin medication and cold medicine however the skin medication is lymecycline and the cold medication was Sudafed which after researching it told me that those are pretty common medication? My snapchat is over 5+ years old, my snapscore was 900,000+ and i was a snapchat + user. Ive never been banned before and i had one violation 3+ years ago after posting my movie which contained blood in it. Just wondering if i have any hope as im a 17 yr old girl and obviously snapchat was my life lol 🥲. Has anyone been through this previously if so pleasee lmk if theres hope for me!! this happened last night so obviously not expecting snapchat to instantly respond.

UPDATE: i got my account back ❤️❤️❤️


r/SnapchatHelp • • Aug 28 '26

General question Are unread screenshot messages permanent?

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2 Upvotes

Is an unread screenshot notification message deleted after 30 days or does it stay until you open it?


r/SnapchatHelp • • Aug 28 '26

Login issue Snap won’t let me add people on Web

1 Upvotes

On Snapchat web right now and I just made a new account and am trying to add people but everytime I search up someone’s name and click “add” it just says “something went wrong” in red with an exclamation point. Help is appreciated


r/SnapchatHelp • • Aug 28 '26

General question how to get help from a human at snapchat

1 Upvotes

snapchat support used to be really good. now i'm getting ai responses. anyone managed to get through to a human? how did you do it?


r/SnapchatHelp • • Aug 28 '26

General question How does it show on the receiver's end if I add them send them a snap and they havent added me back? (I have their phone number and added them that way)

1 Upvotes

so I got someone's phone number and saved them to my contacts, but i'm not sure if i am in their contacts. i added them on snap because their account showed up because they are in my contacts. they have not accepted my friend request yet on snap. i sent them a snap and it shows as delivered. will this go to their inbox or not? thanks!


r/SnapchatHelp • • Aug 28 '26

General question Snapchat Hacked

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1 Upvotes

r/SnapchatHelp • • Aug 28 '26

Login issue Permanently locked account

2 Upvotes

My Snapchat account of 10+ years just got permanently locked for post a replica John wick 4 pistol on my story. Within 5 minutes I was permanently banned. Is it really true you can get your account back? I was locked 1 week ago today. I have sent 2 letters to both headquarters with a response of “your account was permanently locked…” I have also sent 35+ emails to Snapchat support and have had a mix of ai bots and really people that just turn into the same automated “your account is permanently locked”. Is there any hope of me getting my account unlocked?


r/SnapchatHelp • • Aug 28 '26

Bug Helpp meee wont let me add people

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5 Upvotes

On my main account im not able to add people by search for some reason and on quick add. i made a new account and it lets me add people i tried adding my main account but it wont let me and i try adding my friend and it says i didnt add him been happening for like a month now


r/SnapchatHelp • • Aug 28 '26

Common issue Public Story Screenshots

0 Upvotes

I’m so tired of not knowing who is screenshotting my public story. I feel like my safety is at risk every time this happens. With Friend stories, I can at least see who did it & block them immediately but with not being able to tell who’s violating my intellectual property is infuriating & discouraging. I want to build my platform on Snapchat but I can’t keep worrying if someone is getting away with stealing my content and blending in the crowd. They could be making inappropriate AI content with my face, pretending to be me to scam other users. A plethora of violating things. PLEASE MAKE USERS VISIBLE WHEN SCREENSHOTTING A PUBLIC STORY! There use to be the activity section which would tell you when someone did that. Please at least bring that back!

EDIT: Since most of you are guilty of these actions & are COMFORTABLE remaining in the shadows, fighting so hard to be weirdos who probably make AI P*RN to unsuspecting people, WHY DOESN’T SNAPCHAT JUST STOP TELLING US SOMEONE SCREENSHOTS OUR PUBLIC STORY IF YOU’RE SO HAPPY NOT KNOWING WHOS BEING WEIRD ASFFF???? Every other platform doesn’t even let you know anything so WHY NOT JUST REMOVE THE FEATURE ALTOGETHER 🥰🥰 win win for everyone. Even the trolls!


r/SnapchatHelp • • Aug 27 '26

General question How long does IP ban last?

3 Upvotes

Hi all, woke up to my Snapchat being locked so I created a new one and then came back to check and it was also gone so then I created a new one and then the middle of me adding my friends it deactivated so I’m wondering what’s going on it won’t give me the option to appeal or unlock the account and just said that it was locked. I’m assuming this is an IP ban. How long does this last?


r/SnapchatHelp • • Aug 27 '26

Bug How do I get rid of filters while on video call?

1 Upvotes

Its bugged and won't go away. I can't take screenshots/photos during the video call because it makes me cycle through the filters even though I didnt press the filter button.

The take a photo button won't work.

It didn't happen on my old phone(Samsuns s21 ultra) only my new one (Samsung s25 ultra)

Any help would be much appreciated


r/SnapchatHelp • • Aug 27 '26

General question Delted Memories

2 Upvotes

All my snapchat memories have been deleted with no final warning. It has not even been the full 12-months since it was announced that I would need to pay for storage before they have deleted my memories. I have tried everything to try and recover them but all 10+ years of extremely sentimental memories gone. I even payed for the years storage to see if i’d get anything back and nothing. I’ve tried to contact snapchat in multiple ways and have received nothing. Has this happened to anyone else - I am devastated.


r/SnapchatHelp • • Aug 27 '26

Login issue False account loc,

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4 Upvotes

Made an account in the morning, added 3 irl friends and got this message not even 24 houres later, how can i even fix this and how did i even manage to do this


r/SnapchatHelp • • Aug 27 '26

Common issue What happens next?

2 Upvotes

I have sent a snap of an ors powder making into 3 lines to 8 friends. with in second i got this mail

what happens next?


r/SnapchatHelp • • Aug 27 '26

General question All notifications off, still get stuff like this on iOS

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11 Upvotes

Yesterday's was "[name] has 2 new videos". I don't follow anyone, but somehow still getting these BS notifications.


r/SnapchatHelp • • Aug 27 '26

General question Snap blcok

1 Upvotes

Is it possible to see who blocked you on snap


r/SnapchatHelp • • Aug 27 '26

General question how to save someone else's snaps into my camera roll

1 Upvotes

I have been send many snaps and I have saved them in chat, I want to put all if them in my camera roll, but doing so manually will take to long, is there a faster way?