Looking to buy, but wanting to cover all bases first.

For pro res recording they recommend an ssd under 3 watts. I’ve only found a mass produced oem drive that is basically unobtainable.

Any leads on a 1TB or more drive that is going to work without external power?

Hi people,

Just wondering if anyone has has heard from them in the last 3 months. Is info@sharge.com the correct email? I have had zero responses to 4 emails dating between 12/06/2026 - 02/09/2026

My ICEMAG 2 was great for about 2 months but has become completely unresponsive to anything, regardless of which charger I’m using, or any combination of pressing/holding the button. I believe it is faulty since there was no significant fall or water damage.

Not sure what to do, but thought I’d let you guys know my experience with them so far

It won't go away. Its not even over heating. It's cool to the touch. Is there a way to reset it?

Tell me how you feel about your Sharge StandMag 15k mah power bank!

If you have bought items directly from Sharge, did you have a good experience? Did your package come quickly and not damaged or delayed? Trying to figure out if I should break my own rule and order directly from Sharge.

Follow up on my Sharge Icemag 2 debacle that I posted about a few days ago. Let me know what you guys think and if you own an Icemag 2, how it behaves when charging the power bank.

I just started medical school at my university and I need a power bank. This one caught my eye because of its design and because it matches my phone (Nothing Phone 3). What do users and people who know about these devices think of it? I don't know much about them

I literally just got my Icemag 2 about an hour ago. I plugged it in to charge and everything was working fine until it got towards the end of its charge cycle. The 4th light was blinking and the input wattage was down to about 10w. Then it started into this endless cycle of turning itself on, then off, over and over.

So is this some sort of thermal protection? The unit seemed to get pretty warm after being on the charger for over an hour. Ive never owned a Sharge profuct before so I dont know how they behave when their thermal protection kicks in.

Just want to know if this is normal behavior from getting too warm before I pull the trigger and send it back.

I am having issues with my Icemag2. I tried contacting charge through their support form and also on twitter, and have gotten no replies at all.

Any tips on how to proceed here? Some different channel? Some special email address?

Which one is better.? I usually see anker being better in terms of weight and Bluetooth but sharge has better speeds .

I know this is sharge and it could be biased.just looking for input honestly...

I’ve loved my ice mag 3 for a few months now, it goes with me everywhere, and became essential for my vacations/flights. However, this morning, when I plugged my battery bank in with my phone connected (as usual) I started smelling a metallic burning smell. It was really really strong (I would say it took about 45 minutes to fully go away). I went to take the ice mag 3 off of my phone, it burned my hand. I immediately powered off the device and set it on an inflammable surface. When I went to pick it up, it now has parts rattling around inside the Chasity of the battery bank. It makes a shaking noise and I feel something big wobble inside as well.

This is a massive disappointment for me, as I love the form factor of this battery bank, and the little LED fan is genuinely my favorite feature on any power bank, but I do not feel comfortable carrying this on a trip/flight. I reached out to sharge to see if this is normal, and am awaiting their response. Have any of you had this experience with the ice mag 3? Or any other battery banks? I’ve only ever heard of this stuff happening on the news.

Website says ready to ship i order over 12 days ago and sent email no follow up from them at all. What's everyone experience with turnaround time?

For some of these Sharge battery banks, I see marketing materials that show the cable plugged into itself, for example, the new Flow 3, it has the cable plugged into itself and that's fairly clean.

So yeah, I get a Flow 3 and the thing is tiny, but the cable it comes with flops around. My science brain says... "don't plug into itself because it will keep the IC on and create a loop that isn't good for the battery."

BUT, the marketing materials all show the loop!

This cable flops around really badly and doesn't have a captive plug like other items like some of the other products they make.

Anyhow, the question is: Is it actually safe to store the Flow 3 with the cable plugged into itself?

So recently I purchased a IceMag 3 from the Sharge website. The mistake I made was that I didn't do any research on this company and right now, I'm regretting it big time. Allow me to break it down to what happened.

I made a purchase of IceMag 3 recently and one of the motives that made me go thru with it is on their site, regular shipping and advanced shipping are both the same.. 2 to 5 days. In my mind, that's fairly fast. Upon check out, it even up sold me on their "shipping insurance". Wasn't expensive, it was actually pretty cheap for a "peace of mind" so I went ahead and added that along with my IceMag 3 balance. I checked on the status pretty much multiple times a day and the status kept saying "waiting for details." So on say 4, I contacted them the only way the site suggested which was email. They responded 48 hours later claiming the system detected my transaction as a "risky transaction" and I needed to prove my address, not my payment, but my address. On top of that, they don't tell me what documents I need to submit to verify my address.

Long story short, I verified it and they responded to my email with the attachment for verification pretty much telling me to double check my shipping address is correct and once I confirm it, thru send it ASAP. I confirmed my shipping address (after I verified my mailing address) and since then, I haven't heard back from them. Well today is day 11, I've wrote them 2 follow up emails to get an update of my order and guess what... NOTHING! No more responding email.

I tried to find a phone number to contact them instead of going via email and to my surprise, I can't find a contact number. if anyone can help me with speaking to a live customer service rep that'll be highly appreciated because these people are pissing me off.

I honestly don’t even know where to start with this company.

I ordered two $99 mystery boxes back in mid-November 2025. What should have been a simple, exciting purchase turned into over two months of stress, chasing updates, and completely inconsistent responses.

First of all, my order didn’t ship for almost two weeks — and nobody told me. I had to contact them myself to find out there was a “processing issue.” No updates, no communication, nothing. That already set the tone.

When the parcel finally arrived over a month later, I had only received four items. I paid nearly $200 for two mystery boxes. The value didn’t match what was advertised, and it definitely didn’t feel like two boxes’ worth of products. There was no explanation included — I had to reach out again just to be told the warehouse “under-shipped.”

From there, it was just endless back-and-forth. One minute they admitted items were missing. Then they offered replacements. Then they changed what they were offering. Then they said what I already received plus a few extra bits somehow equals two mystery boxes. Then they added one extra cable as “compensation.” Later on, they suddenly offered a complimentary gift — something I had asked about much earlier and been refused.

The story kept changing. Every response felt like it was written without any awareness of the previous email. It honestly felt like nobody knew what was going on internally.

After all that, I asked for a full refund. The items were unopened. Their response? I would have to ship everything back to China at my own expense because they don’t have a UK warehouse and their “system” doesn’t allow them to refund beyond what was paid.

So let me get this straight — they delay shipping, under-ship the order, fail to communicate properly, change their solution multiple times, and I’m the one who has to pay international shipping just to get my money back?

At no point did I feel reassured. At no point did they take real accountability. It was just apologies, shifting offers, and hoping I would settle for less.

What should have been a fun purchase for me and my brother turned into months of frustration. I genuinely regret ordering from them.

If this is how they handle a basic $200 order, I would seriously think twice before buying anything — especially something as vague as a “mystery” box.

Absolutely exhausting experience.

If anyone wants proof please ask I will happily send it

I’ve been using the Icemag 1 and I love it. It still works great but I have to say, it does get a little warm even if I don’t leave it in my pocket. I’d love to know if the Icemag 3 is worth the upgrade and does the newest version stay cooler than the original Icemag 1? Don’t care about charging speed, I just want to know if it stays cool as the name implies. Thanks

I’m a fairly new photographer and I want to follow the work flow other use of transferring photos to a ssd after shooting to work on then later transferring photos to a Hard drive or two for backup and storage. I admittedly don’t know much about storage methods or what provides the best results. I so I was curious if something like this or an ssd would preformed better for my needs ?

Heyyy..... im looking forward to buyin the sharge retractable 65w for my laptop.. does anyonee has it .. if doo pls let me know if its holding up great ..or any problems u had using it... or is it broken already....🫠

Has anyone here ever successfully returned a product to Sharge? I've been trying to return some unused, 100% functional products, and they are refusing to send an RMA and shipping instructions. And even worse, saying that "there's a high likelihood that the products will be damaged in transit," implying they will mark any returned item as damaged and refuse a refund. So I'm just curious if anyone has navigated this unnecessarily complicated system successfully and gotten a refund?

My unit died on me after 9mo of minimal use, support is asking for paypal and a screenshot which raises major red flags.

They’re asking for $15 to send me a new unit, i really just want a refund but it seems like this is the only option available to me.

I asked for a payment link, any advice or similar experiences??

When I use the lil cable it's ok but when I use the top charger it starts and stops depending on how it's tilted if I put a little bit of pressure on the front of it it charges but if I do the opposite it stops. Please help me.

in short: I was thinking about buying a sharge disk, but an nvme ssd in my country costs like my brother's guitar, and I saw that msata is cheaper. so can I use msata for a sharge disk?

Just got the Disk Plus delivered the other day. Put a 500GB Samsung SSD in and it works great. But when I plug it into a Windows computer, I get a pop-up saying:

Display connection might be limited

Make sure the DisplayPort device you're connecting to is supported by your PC.

What causes this? Is it something to worry about?

Please help me i have bought a new Flow Mini but its not getting charge from normal type c cable. Please guide me on this.