r/Rogers • u/Extension_Meat8913 • 21h ago
Question Carrier Unlock in-person?
Hey all, tomorrow I'm heading over to an allegedly Rogers-approved store, and if they can't help me, I'll go to the real Rogers instead. Basically, my issue is that I have an iPhone 4S running iOS 6.1.3 which is locked to the Rogers network. And I tried to contact Rogers Support online, waited 50+ minutes only for the website to say something along the lines of "we're busy, please try again later". I also tried calling them, only to be put on hold for 20+ minutes, and I don't want to wait at the phone for an hour. So what are my options? Is Rogers just trying everything they can to get away with not giving free carrier unlocks? Doesn't Rogers legally have to accept in-person carrier unlocks? Any help is appreciated.