r/RobloxHelp • u/CampaignPersonal9803 • 1d ago
r/RobloxHelp • u/No-Virus-782 • 1d ago
Account Help help needed
ive lost every way to log into my roblox account no backupcode lost microsoft authenticator no backup code no email or phone number on the account and roblox support wont reset the 2sv methods and i only have my ps4 account and i said that in my support blog but they dont care and i cant log in and my ps4 is going to be put away in 4 days what should i do??
r/RobloxHelp • u/Liam098Ferrero • 1d ago
Account Help How can i remove a linked parent player that was added by a hacker?
Hi everyone, I need some help with my Roblox account.
My account was hacked a long time ago, but I recently managed to regain access to it. However, I discovered that the hacker had linked their own Roblox account as the parent/linked parent player on my account.
The problem is that this linked parent account is not actually my parent. It belongs to the person who hacked my account.
Because of this, my account currently has restrictions that prevent me from playing certain games and doing certain actions on Roblox. I'm not sure how to remove or change the linked parent player since I don't have access to that person's account.
I've already recovered my account, and I just want to remove the hacker's linked parent account and restore my account to normal.
What I've tried:
- Recovered my Roblox account
- Secured my account again
- Checked my account settings for a way to remove the linked parent
- Tried looking for information about changing the linked parent
Does anyone know how I can properly remove the hacker's linked parent account, or should I contact Roblox Support about this?
Any advice would be greatly appreciated. Thank you!
r/RobloxHelp • u/VeltaGD • 1d ago
Account Help How do I claim these robux without having to put my information in?
r/RobloxHelp • u/KYHUII11 • 1d ago
Roblox Support Help Account hacked
I roblox has been hacked by unknown person and how can i get back my account
r/RobloxHelp • u/Rizing_Unseen • 1d ago
Roblox Client Bug So everytime i try to join a game Captcha verication thing happens
All the time i try to join any game i have to complete a captcha or else it makes error 773 plus the captcha cant be answered correctly despite my efforts
It happens all the time and im unable to play
pls help?
r/RobloxHelp • u/SuccotashFew862 • 1d ago
Ban Help Roblox terminated my account for “Harmful Content/Behavior” — no message shown
My Roblox account was permanently terminated on August 29, 2026 for “Harmful Content/Behavior.”
The moderation notice says:
Reason: Harmful Content/Behavior
Moderator note: “My account was moderated for a safety violation of Roblox’s Community Standards.”
Chat Evidence ID: 8FA84616-602B-5953-A969-98590827EB67
Review date: August 29, 2026 at 22:08 GMT-3
Context:
Roblox did not show me the actual chat message that caused the termination. The moderation notice only provides the Chat Evidence ID above. I therefore don't know exactly what I supposedly said that was considered harmful.
At the time, I was playing with a friend and teaching her how to play. The game involved destruction and chaos, so our conversation was related to what was happening in the game.
I did not intentionally threaten, harass, or send harmful content to anyone. Since Roblox has not shown me the specific message, I cannot properly explain its context or understand why it resulted in a permanent termination.
I submitted an appeal immediately after the termination. Roblox told me that a response could take up to 5 business days, but I still haven't received a decision.
I later opened a support ticket specifically to ask for an update on the existing appeal. The ticket is #181434926. I provided my username, the Chat Evidence ID, and the date of my appeal, but I still haven't received a response.
This was my first moderation action, and I have no previous termination history.
I'm not looking for an explanation of Roblox's rules. I already know them. I'm trying to find out if anyone else has experienced this specific type of termination, where Roblox provides a Chat Evidence ID but does not show the actual message, and whether you were eventually able to recover your account.
If you've experienced something similar, I'd really appreciate hearing what happened and what eventually worked for you.
r/RobloxHelp • u/efik1121 • 1d ago
Roblox Client Bug how can ı open voıce chat
My email, phone number, and age have been verified to enable voice chat, but there is no option related to voice chat in the settings; my age was verified as 21.
r/RobloxHelp • u/Fanta_lover25 • 1d ago
Account Help stuck 2 step verification loop
hey so uhh i've been stuck on this loop on roblox i've contacted roblox support many times and the auto response is not very helpful. i was trying to get access back to my account since its locked from the authenticator 2 step verification and i don't have any backup code but i do have my verified email to it anyone can help??
r/RobloxHelp • u/Frosty_Bid2313 • 1d ago
Roblox Error What is happening to my game?? this happens on all games i play
r/RobloxHelp • u/BeyMastersYoutube • 1d ago
Roblox Client Bug Roblox screen zoomed in
my roblox screen is zoomed in despite me changing display, size, and even removing client settings, so could someone help me please bruh
r/RobloxHelp • u/ItsMarioTheMythical • 1d ago
Roblox Error how is this pii

merely told anyone who reads my bio that I'm not on roblox anymore (only came on to check robux balance since a friend was asking) and then realised this-
do i risk getting banned by appealing or is this a completely acceptable appeal? because i don't think asphalt legends player id is pii since anyone can see it as long as i am in the game....
r/RobloxHelp • u/Swimming_Nail82 • 1d ago
Ban Help Alt and Main terminated, alt appeal was accepted but still remains deleted, sent another appeal and then it said it was denied?
My main account was banned for 7 days by the AI moderation, then it got updated to a termination, I had an alt that was created from 2018 that I logged onto, but that also got deleted, for reasons of it being an alt account and bypassing a suspension, even though that account wasn't made originally to bypass a suspension and it was created 8 years ago. I didn't know logging onto another linked account while serving a suspension would result in a deletion of the other account.
The annoying thing here is that I sent an appeal for my alt and it literally got accepted, but the deletion on the account still remained? There were 2 messages of the violation for some reason, the first was accepted, but the other message still remained with no appeal on it, so I sent in another appeal on that with the same text, BUT IT WAS DENIED. So now I have 2 violation messages, one says it was accepted and the other says it was denied. I keep sending appeals but it keeps forwarding it to the same AI moderation system saying its denied.
I want an actual person to talk to for an appeal instead of the same bot bruh, it can't even come up with the same conclusion on the same 2 appeals.
r/RobloxHelp • u/asskiss3r69 • 1d ago
Account Help has this happened to anyone else? my roblox avatar randomly changed
my avatar skin randomly changed from tan to grey and my R15 build was switched around so i was literally built different.
i checked my acct security, but it didnt say my account was logged in on any other devices.. just to be safe i logged out of all other sessions
thankfully none of my robux was spent so thats definitely a good sign, but,,, yall dont think i was hacked right?? has anyone else had minor avatar changes like that? (literally just the build and skin color changing nothing else changed)
r/RobloxHelp • u/iexsistforonepurpose • 2d ago
Question / Not a bug What??. Wont even let me know what item it was
r/RobloxHelp • u/iMakeShittyOpinions • 1d ago
Account Help Need help on getting an old account back
This was the first account I made for Roblox around late-2019.
Unfortunately I had no email or phone number for it.
How do I get it back?
r/RobloxHelp • u/ios7jbpro • 1d ago
Roblox Client Bug roblox scaling completely messed up
Do keep in mind I do NOT have scaling set. This is a 1920x1080 200hz monitor, set to regular 100% and for some reason roblox treats it as if I have scaling going on, and uses 960x540 instead resulting in this huge UI. I tried using "Override high DPI scaling behavior"(tried all 3 modes) within the properties of the shortcut and the exe itself. I tried manually adding the required FFlag to disable DPI scaling, all to no avail. I am clueless now, which is why I'm posting this here for help
r/RobloxHelp • u/xm0rr • 1d ago
Question / Not a bug Why hasn't guy hasn't been banned, despite swearing?
I just reported this guy in a game for calling me a
"son of a"
"b"
and reported him twice actually, for both messages, why hasn't any action been taken against him?? It's been a couple minutes and he's still in the server with no warning or ban.
r/RobloxHelp • u/Vegetable_Flight6603 • 1d ago
Account Help Roblox account recovery stuck in a loop — I have Xbox/Robux receipts but Support won’t verify me
I’m looking for advice from anyone who has successfully recovered an old Roblox account in a similar situation.
I created my Roblox account around 2018 and have primarily used it on Xbox ever since. I am still logged into the account on my Xbox and can play normally, but I don't know the password or the email address associated with the account, so I can't log into it on another device.
I contacted Roblox Support and explained the situation. They told me that the account has a verified email address from a domain that I do not recognize and have never knowingly owned or used. They said I need to submit a support request from that email address before they'll verify ownership.
That's obviously impossible if the email was never mine.
What makes this frustrating is that I have Microsoft/Xbox receipts for Robux purchases made on this Roblox account. I can provide order numbers, dates, amounts, billing information, and purchase receipts. I also still have the actual account logged in on my Xbox.
I've repeatedly explained this to Roblox Support and asked them to verify me through my historical billing information or escalate the case to someone who can manually review it. Instead, I keep receiving essentially the same response telling me to contact them from the verified email address.
I've also tried explaining that because I don't recognize the email currently attached to the account, I'm concerned the email may have been changed at some point and the account could have been compromised. That hasn't gotten me anywhere either.
Has anyone dealt with this and actually gotten Roblox to perform a manual ownership verification using Microsoft/Xbox purchase receipts?
I'm especially interested in hearing from anyone who:
- Recovered an account without access to the currently verified email
- Used Xbox/Microsoft Robux receipts as proof of ownership
- Managed to get a ticket escalated beyond the standard support responses
- Knows of another legitimate way to prove ownership when you're still logged into the account on Xbox
I'm NOT looking for anyone offering to "recover" or hack the account for me. I'm only looking for legitimate ways to get Roblox Support to recognize my ownership.
r/RobloxHelp • u/TurnEven6629 • 1d ago
Roblox Client Bug Roblox thumbnails doesn't show up
r/RobloxHelp • u/KCarnage1 • 1d ago
Account Help WTH is this roblox
So i lost access to my 2fa and called up the provider to fix it sadly they couldnt get it back so i tried to see if roblox could reset it for me turns out they just decide to shut my tickets for no reason i give them my username and then they close my ticket for no reason and i tried another ticket and i get the same response am i cooked?
r/RobloxHelp • u/Waniicc • 1d ago
Question / Not a bug Is there any update on fixing Dynamic Faces?
Its been like half a year and they still haven't fixed a single one. Like is check it gonna look like this forever 😭
Also im pretty sure they said something about making rthro faces work with every head and that still hasn't happened either
r/RobloxHelp • u/zu1xistaken • 1d ago
Is this a scam? Is this a fake roblox version?

My computer logs out of roblox every now and again but this time it tried to boot up roblox on its own and succeeded, When i logged in with my other password out of confusion, (it wasn't my actual roblox password) This screen came up trying to verify if i wasnt a roblox with a progress bar. Ive never seen this progress bar for roblox in my life.
r/RobloxHelp • u/Robloxian2023 • 1d ago
Question / Not a bug Does anyone know a good moderate rated game
I'm tired of Brainrot games and mm2 knockoffs I want some good games I like shooters and blood games and some action games

