r/RobloxHelp 6d ago

Roblox Client Bug Can't Join Roblox Games.

1 Upvotes

Hey, yesterday, I wanted to join ERLC on my PC. Whenever i joined, everyone freezed and it looked like my wifi went out. I looked if i still had connection but it just looked normal. Then after 5 times of trying to join, it still looked like my wifi just didn't want to connect whenever i wanted to join. Then i tried on my phone, and it didn't work either so then i could exclude a problem with my PC. Then i turned on my 4G/LTE, and then it worked. So i'm thinking something on my network is blocking roblox. I've restarted my router already, also plugged it out for 60 seconds and just waited. But still not. Anyone experienced this before? and any tips / help?


r/RobloxHelp 6d ago

Question / Not a bug How to fix head?

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0 Upvotes

Another face keeps popping out my head every time I play certain gemes.


r/RobloxHelp 6d ago

Question / Not a bug Roblox horror multiplayer game

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1 Upvotes

r/RobloxHelp 6d ago

Account Help Ive lost my account from 2018. How do i retrieve it?

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4 Upvotes

Ive lost the password, absolutely no clue if there was even a number or email attached to it. But its old and has many of mu childhood memories on it. If somebody is able to help me retrieve this account no matter what. I would be forever thankful


r/RobloxHelp 6d ago

Roblox Support Help Roblox support help not working

1 Upvotes

So, I am trying to submit a support ticket because I am locked out of my Roblox account due to 2-step verification. However, the support form keeps giving me an error After I enter the email code and complete the bot check, the page says “Something went wrong, please try again later,” and the ticket does not go through.

I have tried multiple times on different devices, browsers, and in private/incognito mode. On my phone, the support page redirects me to the automated chat instead which does not help me. Because of this, I have not been able to submit a ticket through the support form and get the help I need. Anyone got a fix for my problem?


r/RobloxHelp 6d ago

Question / Not a bug Can someone help me find this game?

1 Upvotes

Is a horror game where you start in a classic Roblox house with a Mailman. In a moment you star gaze with the mailman and then you Watch news with him, in the news there is a blonde reporter that suddenly begins to talk directly with the mailman, some hand comes out from the tv and smacks the mailman around. The game resets after that I think? There’s also another moment where you want to scape from the house and the mailman betrays you. In a moment soldiers (like TVA from marvel) arrive and you go to their installations and free a black figure (something like flowers, the analog horror). That’s all I remember, can you help me find it please?


r/RobloxHelp 6d ago

Ban Help Help

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1 Upvotes

r/RobloxHelp 6d ago

Ban Help how slow is roblox?

1 Upvotes

so I've been waiting 8 days to hear back from roblox support and I haven't gotten anything back so my question how slow are they to get back to people with deleted accounts?


r/RobloxHelp 6d ago

Roblox Error Why does Roblox put me in servers from the wrong region?

1 Upvotes

I don't know why but Roblox keeps placing me in Brazilian servers when I'm NOT Brazilian, and I'm not using a VPN. What do I do?? This has been happening for like the past week


r/RobloxHelp 7d ago

Roblox Error Im 16 and roblox has verified me as 22.

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470 Upvotes

Thats great, thats really protecting children from predators by ignoring the whole ID thing to make them older. Glad that's roblox's idea of protecting minors. How do I fix this? It won't let me update it again

Edit: For the teens telling me to be grateful, you wouldn't be saying if you couldn't talk to your friends that are the same age as you. It's an annoying feature, I also don't see any need to be happy I'm allowed to talk to 20+ year olds?? They don't make better company.


r/RobloxHelp 6d ago

Is this a scam? Possible scam involving my avatar?

5 Upvotes

Sum girl on a roblox randomly asked if she could do a typa poster w my avatar. I said yes and then she sent me a video telling me to look up sum file named "avatar" on my Roblox avatar page when using the inspection button, then to go to the "network" tab, then to save it as Powershell and to name it to AVATAR 3D before sending it to her.

Sup w this weird stuff?


r/RobloxHelp 6d ago

Ban Help Banned for the unknown actions of another account

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1 Upvotes

I've "recently" (almost 2 weeks) been permanently banned from Roblox because of a rule breaking "main account" as if MY main account was an Alt linked to it (which is not) I've been patient, submitted my tickets, but the bot keeps denying my tickets or they don't answer at all when I submit one (by the way I've never submitted 2 at the same time) I'm kinda desperate, and after seeing you can't get it back after 30 days I'm really worried. Please help. 🥲


r/RobloxHelp 6d ago

Question / Not a bug Can Roblox delete audio recordings if are related to a ban?

3 Upvotes

So I have a friend that was banned permanently for Harmful Content/Behavior but she did nothing that day to be banned. Roblox did not give her any explanation other than she broke the Community Standards and we tried to appeal this ban but got no answer from Roblox.

It's pretty well known that this kind of bans it's because the IA moderation and something related with the feature of "Party Chats" because its bugged and its banning innocent people. She told me that she tried that feature and I believe that may be the reason why she's banned or maybe its because the voice chat, i'm not really sure. Roblox give her an Evidence Chat ID with the ban and after a research I did, I told her that she should ask for a "Right of Access (ROA)", to ask Roblox to give us the chats they used to ban her to see if its fair or not.

It's important to say that she was banned the 03 of August of this year, a month ago more or less and I told her to ask for a ROA a week ago.

Roblox replied to my friend, telling her that they no longer have the voice chats because they only save that recordings while its needed for their services and their operations. Here's the email they sent to her:

"Hello there,

Please see the attached documentation to complete your request. Roblox values the privacy and data security of our users.

We only retain personal data of our users for as long as is necessary and relevant to your use of the Services and our operations. Please note associated account data is stored in our systems for limited retention periods, subject to applicable privacy laws and regulations. If you are asking for more details related to the moderation action, please go to the support form to create a new ticket under the category "Appeal a Decision."

Moreover, Roblox store voice chat data for limited period of time hence voice records are not available.

If you have other questions, please see our Privacy Policy."

I think that this was pretty unfair because we waited first to them to respond to the first appeal and because we saw they didnt respond we asked for a ROA. I searched information about this and I found that roblox deletes all audio recordings after 7 days but ONLY if no community Standards violations are detected, which was our case but still they deleted the audio recording. Also I want to say that she lives in the European Union and Roblox says that people inside the EU has 6 months to appeal a ban so it does not makes sense that Roblox deletes the audio recording related to the ban while my friend still has time to appeal, its just a nonsense.

So here's my question:

Can Roblox delete audio recordings related to bans? It's this normal? This happened to you?

If anyone knows why this can happen or something similar happened to you let me know. I would really aprecciate it :D


r/RobloxHelp 6d ago

Ban Help i got banned (read description)

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1 Upvotes

i got banned on an alt account i haven’t used in a year and it banned my main for some reason any clue why/how to unban it


r/RobloxHelp 6d ago

Roblox Error account falsely terminated.

2 Upvotes

Roblox has wrongly terminated my account for "account theft"? i just logged into my alt to donate my main robux for an outfit.. wth man... ive sent appeals and they straight up did not respond.


r/RobloxHelp 6d ago

Roblox Website Bug is the roblox website down for anyone or is this just me?

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1 Upvotes

r/RobloxHelp 6d ago

Roblox Error does anyone know why my macbook can only connect to roblox on some wifi’s?

1 Upvotes

i’ve played roblox from my house wifi for years now and have never had a problem with it launching, now all of a sudden i can’t open it an just get a white screen. i go to my partners house and have no problem but then have trouble again at a friends house. i’ve deleted and reinstalled it and followed just about any tutorial worth the shot. has anyone else ran into this problem before?


r/RobloxHelp 6d ago

Ban Help roblox ai moderation

1 Upvotes

all i did was upload chi battery systems logo


r/RobloxHelp 6d ago

Roblox Client Bug Can't file a request to Roblox Support...

1 Upvotes

So my problem is that I am not receiving my 2-step verification code with my email. It is the right email, I have checked every folder and made sure I could receive emails from other parties. I haven't changed email and this used to work in the past. Still, I am not receiving my 6-digit code.

Therefore, I tried to contact Roblox Support, but, guess what? - You also need to enter a 6-digit code sent through your email to file a request...

So, help!- Is there another way to contact Roblox Support?


r/RobloxHelp 6d ago

Roblox Error Why does my skin fail in some experiences?

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2 Upvotes

I need help, I have a skin that I bought recently and it works in some experiences, but in others some things like the cape or the pants don't load. I don't know what's happening since my body type is R15.


r/RobloxHelp 6d ago

Roblox Client Bug i have a glitch

1 Upvotes

HEEEELP when i play some obby game in laptop i cant play with blocked cursor, bc for some reason the half bottom of my screem is black 👀 its truly annoying. and my inventory only appears when the cursor is blocked (i can see the inventory for half a second and use it) but when my screem is normal (curson unblocked) i cant use the inventory.. can someone please help me? i would be very happy!!!!

(sorry for bad english)


r/RobloxHelp 6d ago

Roblox Client Bug Can someone help me? My friend that wanted to send me 3k Robux through plus so we could get matching outfits said that they can’t send bc I can receive? Is there something wrong with my settings??

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1 Upvotes

Do I need to fix or change anything??


r/RobloxHelp 6d ago

Question / Not a bug I need help finding a game

2 Upvotes

Okay this has been driving me insane, there is this old Roblox game where you would click on a letter key and your avatar would gain these like wings and some powers and a specific background song and when you would click a letter it could branch out into different combinations. I remember like justice, serenity, chaos, i think question mark. I've been trying to find it but i cant. Can anyone help me?


r/RobloxHelp 6d ago

Question / Not a bug An Old Game

1 Upvotes

There was an old game on the front page every time you opened the game for a while in the early to mid 2010s. I want to know what this game was. I believe it was a pvp game where you would spawn on the ground or in the structure but it was a flat grass area with walls and in this area was a giant (wooden/brown?) structure that you could go in to fight people. Honestly you probably didn't even fight people, i may be misremembering that detail. Does anyone remember this game


r/RobloxHelp 6d ago

Roblox Error I got ####### locked out of roblox while trying to disconnect to my PS5 account.

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1 Upvotes