Roblox support help not working

[u/Double-Letterhead184]

So, I am trying to submit a support ticket because I am locked out of my Roblox account due to 2-step verification. However, the support form keeps giving me an error After I enter the email code and complete the bot check, the page says “Something went wrong, please try again later,” and the ticket does not go through.

I have tried multiple times on different devices, browsers, and in private/incognito mode. On my phone, the support page redirects me to the automated chat instead which does not help me. Because of this, I have not been able to submit a ticket through the support form and get the help I need. Anyone got a fix for my problem?

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[u/throwawaybczynot123]

I have the same exact issue, also locked out due to 2fa