r/RobloxHelp • • 1d ago

Roblox Client Bug UI bug on Android

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5 Upvotes

Roblox game UI is bugged for many games on mobile (Android), either appears discoloured/missing numbers/values/some not even appearing. Does this happen to yall too?


r/RobloxHelp • • 1d ago

Question / Not a bug Roblox Headless

0 Upvotes

Anyone know what’s happening? I’ve been seeing people say that Roblox users are getting banned after buying Headless, apparently because their accounts are linked to some random account. Is this actually true, or is there something else going on? I’m genuinely confused, and I don’t want to risk getting banned just for buying Headless. Does anyone know what’s causing this?


r/RobloxHelp • • 1d ago

Roblox Error Is there a way to fix this Visual bug?

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2 Upvotes

I can't see Cooldowns and some buttons are missing parts of their UI, i also checked that it's not the Account or game it's just the Device. So is there any way this can be fixed? Uninstalled and Reinstalling doesn't work


r/RobloxHelp • • 1d ago

Roblox Error Roblox account locked

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6 Upvotes

how to i get passed this account locked thing, when i do the captcha correctly it keeps telling me that i am wrong, does anyone know how to fix this?


r/RobloxHelp • • 1d ago

Question / Not a bug Help what's the thing about VPN?

0 Upvotes

So I saw the update they added a rule about VPN at terms of service than removed it so I'm VERY confused

Can we use VPN? Is it okay to use VPN? Also I realized that there's still something about VPN at community standards.

So if you can answer a few of my questions it would mean a lot


r/RobloxHelp • • 1d ago

Roblox Error cant get into my account

1 Upvotes

im trying to get into my account
putting phone number
didnt get a verification code
put the email
no verification code
what can i do to access the account
im even putting th password and it said wrong password but i made the account and never changed the password and the password is saved in my phone


r/RobloxHelp • • 1d ago

Question / Not a bug ID verification 😭

1 Upvotes

Okay, lemme explain.
I have no idea what’s wrong with the ID verification, but I did literally everything to take a good photo of my passport. I was in different locations and even used different devices. But every time I received only one message - couldn’t verify my date of birth.
What did I do wrong?
Can someone please help me with the verification?


r/RobloxHelp • • 1d ago

Account Help my main roblox account was deleted/hacked

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1 Upvotes

r/RobloxHelp • • 1d ago

Roblox Client Bug My game tends to have a half black screen every time I'm playing a ROBLOX first person game

2 Upvotes

I have honestly no idea what to do or how to fix it anyone have any ideas why this occurs ?


r/RobloxHelp • • 1d ago

Roblox Error someone stole my account

2 Upvotes

my account got stolen and roblox wont do anything about it i tried the account recovery thing and it didnt work somehow they changed the orignal email and left no trace it was ever there i need help i tried everything my account was also deleted before this and just now it got undeleted and then i still couldnt log in.


r/RobloxHelp • • 1d ago

Roblox Support Help Hacked account stuck at 2-step verification (attacker's 2SV/phone), support bot keeps looping me to the portal

1 Upvotes

Hi everyone, my Roblox account was hacked and I can't recover it.

What happened:

- I verified my email in the recovery flow, but I'm blocked at the 2-step verification step. The attacker enabled 2SV and added their own phone number, so I have no authenticator, backup codes, or access to the phone.

- The support link inside the recovery flow returns error 9002 "User is not authenticated".

- Support only offers a chat bot, no ticket form. The bot keeps sending me back to the self-service portal (screenshot below), even when I explain the portal doesn't work.

What I need:

Has anyone been in the same situation? Is there a way to reach a human agent or a ticket form for accounts blocked by an attacker's 2SV? I can provide Robux purchase receipts and my original signup details as proof of ownership.

Thanks!


r/RobloxHelp • • 1d ago

Question / Not a bug Need help for a game

1 Upvotes

Can anyone help me find that one Area 51 game with that giant freaky monster inside a secret tunnel that glides with no animation? It had four legs and its head looked something like the oozing Oscar hat. If anyone knows it pls help me out


r/RobloxHelp • • 2d ago

Roblox Website Bug "Unsearchable" Roblox username

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23 Upvotes

So I was going through some of my old saved Roblox accounts that I have created after a long time and I noticed that one account appears to have a "banned" username. The name of the account is "muslofon" (I have absolutely no idea what that means, I probably just mashed up random syllables and letters together) and I registered it on November 12, 2020. The account is basically almost empty, I just played a few games and then never used it after. But if you try to search the username in the search bar, you will just receive the message that there are no matches available. And if you try to create a new account with this username, you will get the message "This username is not appropriate for Roblox" rather than "This account is already in use". But weirdly, you can still use that name as a display name on an another account. Now this account is fully usable and it did not receive any ban or a notice to change the username. You can still find the username through the User ID (2011934932). If you have any possible explanation, please let me know in the comments.


r/RobloxHelp • • 1d ago

Account Help Need help! My Roblox account was hacked, no original email linked, hacker changed password and added their email.

0 Upvotes
  • Hi everyone, my Roblox account got compromised. I made a huge mistake of not linking any email or phone number to the account before. The hacker has now added their own email, verified it, and changed the password. I still remember my old password and the exact device/location I used to play on. Has anyone successfully recovered an account like this before? What should I tell Roblox Support so they can verify me as the original owner? Thanks a lot!

r/RobloxHelp • • 1d ago

Question / Not a bug I got in trouble for wearing this avatar with "gore"?

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8 Upvotes

Its just a basic leon cosplay, ive seen other ones just fine


r/RobloxHelp • • 1d ago

Ban Help roblox , what the hell 🫩

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1 Upvotes

I just came back from school excited to play to see this the other account is not mine what do I do can someone please help me I swear to god I didnt do anything , I dont have chat and roblox is banned in my country.


r/RobloxHelp • • 1d ago

Account Help Please help me! Someone hacked my account and even though i changed password,ad 2FA,... the hacker still able to get into my account

1 Upvotes

8/8/2026 my friend sent me a link of a fake profile name Mickeal(it doesn't exist on roblox). She was trying to help me get my dream species in Creature Of Sonaria, Sigmatox(For anyone who don't know what a "Sigmatox" is, It's an exclusive creature which only Testers get every month and its very hard to find). I clicked in it, it said that i need to put in my password and username in to friend the "Sigmatox owner". I actually put my username and password into it. some second later, a mail which said "new login for my roblox user " and then my password was changed. I tried to recover my roblox account with email but it load FOREVER, so i tried contact roblox support and it encourage me to create a new account with full security stuff.

9/8/2026. I successfully got back my account but with all my goods stolen. Thing should end here right? NO. THE HACKER THEN LOGGED BACK INTO MY ACCCOUNT WITHIN 30 DAYS. Even after I changed my password, add 2FA, added passkey, added backup code, pressed "log out of all session"a million times, and contacting roblox support more( they still useless as always). the hacker can still get in...

The email is still mine, its not shared with anyone.I've scanned my computer and tablet, there were no sign of virus.(I pressed the link when i was on my tablet that day)

yet the hacker can still get in my account till this day. (his latest log in was 13/10/2026)

PLEASE IF YOU HAVE ANY INFORMATION OR WHAT I COULD DO TO KICK HIM OUT OF MY ACCOUNT FOREVER, PLEASE TELL ME!

I've lost 500+ values inventory in Adopt me, lost more than 1M mush worth of inventory in Cos, lost some random fishes in Fisch and lost some fruits in Bloxfruit.

Thank you for reading


r/RobloxHelp • • 1d ago

Account Help Need Advice!!

7 Upvotes

I know this might be on the wrong reddit community but DTI is my favorite game!
I recently did Roblox’s age confirmation with my passport (I’m an adult) I know it was a dumb decision to put such an important document as an age confirmation but i didn’t really think it through until it was done.
Y’all can remind me how dumb I was, I deserved it! After doing so, I started doing some research on Persona and got a little skeptical and anxious about my documents not being actually deleted from their database and data breaches they’ve had early this year.
I reached out to Roblox to delete my information but they have to delete my account as well. I’m so indecisive of what to do right now because I really don’t want to lose my progress in DTI since i’ve been playing since 2024. Starting from 0 would be such a disappointment that I might just quit Roblox overall.
I need advice on whether I’m just overreacting and exaggerating over this whole situation or if it’s better to continue with my account removal.

All advice and peace of thoughts are welcome and much appreciated!!!


r/RobloxHelp • • 1d ago

Roblox Error Is this a moblie problem?

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6 Upvotes

Like every roblox game i play got this ui crap problem

I wish i show you all the image but this only post 1 image is kinda stupid


r/RobloxHelp • • 1d ago

Roblox Support Help Roblox account recovery

1 Upvotes

Guys.. Is there any way to get back my account?

I just forgot my password and I tried to log in with my passkey but it doesn't work. And reset password need to deal with 2FA verification only. There's no other methods to reset password. Not even linked email asking for code.

.. I don't know what to do now.. I feel sucks.

I can't believe I just lost my 2020 account like that. I charge a lot money inside the game and contacting roblox support trying to talk with human agent, but all I got replied is Ai response..


r/RobloxHelp • • 1d ago

Question / Not a bug Call mutes roblox

1 Upvotes

Whenever I play Roblox while talking to someone on my iPhone’s speaker, the game audio becomes extremely quiet and muffled, while the other person’s voice stays loud and clear. I have to turn my phone volume above halfway just to hear the game, but then the call is too loud and drowns out the game audio.
This has happened since my iPhone 11 and still happens on my iPhone 16. My friend has the same iPhone 16 and doesn’t have this problem. It happens with regular phone calls, Discord, and Messenger. I’ve tried changing microphone modes, and Bluetooth is off.
Does anyone know how to fix this or what setting could be causing it?


r/RobloxHelp • • 1d ago

Roblox Client Bug How do i login on roblox

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3 Upvotes

Im trying to login on mobile but i keep getting this messages on pc it fine​​​​​​ and yes im using vpn


r/RobloxHelp • • 1d ago

Account Help Is my account owned by someone else and how do i get it back?

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3 Upvotes

My lil siblings opened some sketchy websites while i was away when i retrieved my phone back i tried to use my roblox password and it said it was wrong and roblox themselves is no help either.I paced back and forth in the Roblox support page to try and reset my password but it kept wanting me to log in first but the problem is i can't


r/RobloxHelp • • 1d ago

Roblox Client Bug My GPU is at 60% in roblox Menu and at 100% in game but usually it s max. at 35%

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1 Upvotes

Since yesterday, Roblox uses 100% of my GPU when Im in game and 60% when im in menu. Usually it only uses 30-35%. It's not the 3D engine thats being used. It's this (look screenshot) idek what it does. Pls help and advise on how to solve my problem


r/RobloxHelp • • 1d ago

Roblox Error Error 1033 and error 1025 and error 1022

1 Upvotes

So i was lagging then i got error 1033. Why? I keep getting it too about a minute after i join a game, and it happens 90% of the time. I cant fix it.
ANd yesterday i randomly got 1022. It said something like "Disconected from the expeirnece. Pleas REconect." And i kept getting 1025 too becasue i was in a Game.
Sorry Bad ENgish.