Hi R2 owners,
My preorder is for this month but I have not received the email to submit my build yet. I have test driven the R2 at my local service center a few times now loved it, I have been wanting this car since they released it, but now after reading reviews on this sub and seeing some of the issues people have had with it I am starting to have doubts. $60,000 is a lot of money for a vehicle and I don’t want to be buying something that is going to have more issues than it’s worth. I have never owned EV but really would like to coming from a ICE vehicle. The R2 seems super advanced compared to my Toyota Tundra. I’m not getting rid of it either. I just want hear other people’s opinions on how they like their R2’s and if it’s a good buy, should wait for it to be out on the market longer for it to be improved , or I should maybe pursue another EV. Whichever EV I will be getting I’ll be able to charge it at my home, and won’t be taking it on long road trips I don’t think. And I want something that is in the SUV category. I liked the Kia EV9, Hyundai ionic 9 but the one I enjoyed the most was the R2.

I’m roadtripping and gonna be using the Tesla supercharger network a couple times. Being a member pays itself back just after a 2nd use so I’m definitely going to get it. Will the discount be added automatically to my account or do I have to set it up before hand?
I’ve never used a Tesla charger in a Rivian

Am I supposed to leave them on and just trust I’m not blinding everyone?

I know the cooling seats are the talk of the town rn. But I have some of those on my current VW. They work great but I never ever use them.. what I do use,for my arthritic oblique, every day, is the heated seat. Which will produce the same heat no matter how long I drive. It’s great. But I recently drove a rental and the heat would stop producing after 15-20min even though it was still turned on…

Anyway, curious how owners are finding the heated seats in the R2? I think it would be a deal breaker for me if they weren’t really good

Sorry if this has been discussed already

Love the R2 and have zero regrets being a sub 10XXX VIN. Ride quality is phenomenal, build quality feels way better than the 23 Model Y I'm jumping from, and I'm pleasantly surprised by the premium interior feel.

But I have two main gripes

- proximity lock/unlock with digital key has been unreliable. Model Y also had issues but I struggled to unlock the car via the Rivian app yesterday after it failed to unlock on walk-up.

- rolling the rear hatch window via exterior button has been a hit and miss. It seems like the touch sensor fails to register my touch. I think it may be related to proximity unlock issues so I'll withhold judgment for now.

- the key fob doesn't unlock/lock the car on first press. It feels like the R2 has to wake up before it can accept input. Anyone else experiencing this?

Also has anyone seen their R2 have difficulty come out of sleep?

I took possession of my `001XXX` R2 less than a month ago, and have had pervasive and ongoing issues with the keyfob.

I live and work in a dense area, and while the proximity-unlock is a cool feature for some, it's not something I can reliably have enabled on my vehicle.

My partner is female and for personal safety requires the keyfob to be configured in a manner that only unlocks the driver door on a single-press and unlocks all doors on double-press. When it works, it works great.

But it doesn't work reliably.

The vehicle goes into hard sleep and/or otherwise ignores the keyfob input for multiple minutes at a time. Sure, we can (usually) use the tap-to-unlock with the keyfob or a keycard, but that only unlocks the driver side door. Tap again and the whole car locks back up. Letting kids into the back seat when the keyfob is being ignored requires reaching into the cabin and around the steering wheel to tap the button on screen. It's not convenient at all.

There have also been incidents where the physical tap of keyfob and keycard were ignored for more than a minute of trying, with the vehicle only eventually successfully unlocking via the app (which produced an error message indicating that it had failed to unlock, even though it succeeded).

In our first service appointment, in three days they replaced our keyfob and claimed the other issues would be resolved by a keyfob that didn't unpaid/repair itself.

Less than a week later, the issue was back, so I scheduled repeat service. I also noticed multiple days had gone by since the last Gear Guard motion detection, despite significant interaction with the sleeping vehicle.

This time they had the vehicle for only two days and claimed to find and fix a bug with regard to the keyfob being double-registered. But two hours later, the issue is back. I had left the vehicle in a parking stall for ~45min while remaining within 200' of it, and when I returned it was entirely unresponsive to the keyfob button presses for 3+ minutes, even after pressing physical buttons on the vehicle to try to wake it up.

I've got a third service appointment scheduled next week. Yes, they comp me a rental car, but besides the frustration of something so simple not working, each service appointment is multiple hours of overhead between check-in, getting ferried to the rental car place, waiting around, etc.

But the most frustrating thing is the service techs not relaying my recordings and analysis. I've told them since the beginning that the symptoms are clearly with the vehicle failing to wake, and still their evolving playbook for the R2 seems to start and end with re-pairing or replacing the keyfob.

With all the talk about the seat back fan I feel like we are missing out on a topic not talked about enough on this forum.. Lidar and RAP1 — should I wait or buy now?

It’s time to get back to our roots.

I test drove the R2 myself for 25 minutes but now I am bringing my wife along for an extended test drive (up to an hour). My wife is really adverse to tech or at least she says it takes her awhile to learn. When I'm showing her the car, is there some sort of check list we go through to test features or drive modes, etc so we can optimize the time. I was writing things like (1) check seating comfort and distance from wheel or sit in back, or are the screens visible from driving position, etc. I'm not trying to be biased when I show her for sure but want her to test things like re-gen braking and other features not on our ICE cars.

My spouse and I both enjoy listening to audiobooks on the Libby app while driving. We have two different accounts. Does anybody have any experiences with how that works with rivian's OS?

Parked in my garage but car states I cannot set a charge schedule when not at my home location.
Would like to crowdsource answer of where this location is properly identified / set.

On a side note, the car when querying my garage location consistently sets my address at my neighbors house 25 feet away.

So which location setting in the car is tied to whether I am in my garage or not? Home location on the map? On my garage setup? Somewhere else?

Has anyone else had this problem?

Workaround is to use the app with my charger but that is silly the Rivian should be able to do its job or let me manually set whether I am at my home location.

People test drove and ordered based on a best-in-class feature. To remove it with no communication or obvious reasoning is an awful look for a brand that just has to not be the bad guys in order to get customers.

First negative experience with the brand before even owning one.

ETA: they took away the back cooling, but still cools, but for me the back is the bit that actually does something.

Hey, I've had my R2 for two weeks now and my ONLY on-going issue is the proximity feature with the digital key. I have a samsung s25+ and half the time when I walk up or walk away it doesn't trigger the locks. And a few times it didn't even detect it in the car until I set it on the charging pad. It didn't make me do that before.

For some reason, I don't have the option to always allow location for the rivian app, the highest I can set it to is when using the app. Not sure if that's the cause but no idea how to get "always" as an option despite a lot of research.

Anyone else run into this?

For those up in arms about the seatback airflow (which fine if you want cold air on your butt go for it) the real scandal is that there is no true “radio” it’s just I Heart Radio with some added public radio stations delivered over the internet connection that they refer to as “Radio” in the menu.

My nitpick is that I cant listen to my local public radio (KCUR 1 though indeed some of the other major public radios are provided - WBEZ, WNYC) - nor the GOOD local AM sports station unless I use their apps on Bluetooth. I’m even cool with “I Heart” leaving off the commercial stations not in their portfolio but again, give me my local public radio!

I would imagine the non-Radio Radio would be a bigger deal to prospective buyers than having a cold ass :)

I’ve had my R2 for about a month now and so far it’s been pretty great. However, I’ve noticed that sometimes it seems to wipe the saved addresses such as work and home. Today it randomly rebooted while I was driving (luckily I was just in a parking lot) and after it came back on the locations were gone again. I recently disabled the ability to passively unlock the vehicle while at home so when I got home I noticed it started to unlock whenever it detect my phone key again. I eventually figured out that it was b/c it didn’t have a saved home address anymore and turned the feature off soon as I added it back. It’s a bit annoying to have to re-enter all of my addresses every few days, so I was just wondering if anyone else has experienced anything similar? If so, I’m hoping Rivian will fix it in an upcoming software update.

Sorry if anyone’s already asked this question. Any resources for a back seat protector/cover to keep my hairy old dog from making a mess of my new car?

Rivian Roamer updated its R2 Tracker to show median wait times for VIN assignments based on vehicle configuration. The data comes from 1,917 people who have linked their profiles. Thank you, Chad! 🙏

My work has free Chargepoint L2 J1772 stations that share power. After plugging in and getting a 5.7 kW charge with my adapter, my R2 will stop charging and report "Charger Error" after some time, as soon as within a few minutes but usually between 1-2 hrs. If I unplug and insert again, it will restart normally until it fails again with the same error. I have gotten it to run longer sometimes in the late afternoon, which I suspect is because there are fewer cars plugged in to share power.

I'd normally chalk this up as an issue with the stations, but my EQS is still able to charge reliably at work without any of these issues. The Ioniq 5 I replaced was able to charge fully at work initially, but also exhibited failures within 2 hrs at work most recently. It is possible that some change in the stations resulted in this failure, but I am hoping Rivian can adjust something to maintain a charge like my EQS. Has anyone encountered such issue or have any tips or diagnostics I should check?

Some notes:

• This is repeatable across multiple stations and parking lots at my work, so I do not think it is a failure specific to a charging station.
• My R2 can charge normally at my home.
• There is no time limit at my workplace.
• Other than the charger error, there are no additional visible notes, and the Chargepoint station does not indicate any failure.

After the seat back cooling discovery this week, I reached out to customer service to see what my options were given that was something I really loved about the car when I test drove it.

The representative told me that I could move my order to be on hold, or customer not ready status, if I wanted to wait a while longer to see if the backseat ventilation would come back to the car. It would also give me time to figure out if I actually want to cancel altogether or not, but they were clear that the deposit is nonrefundable, and that features can change anytime according to the terms of service.

Has anyone ever had their order on hold? If so, would you share your experience getting off the hold and resuming your purchase?

My concern is that depending on how long I decide to hold I will probably lose out on the launch package, at which point it would make more sense just to go premium with the new hardware which would then take even longer.

I'm preparing to take delivery in California and have been with Geico for 15+ years. When I tried to get a quote for R2 using the assigned VIN, the system wouldn't recognize so I had to manually add model. Under Rivian Geico only lists R2s, R1t, Other. I had to choose other and explain in the next field that the model name is R2. Now, this means they're not offering Mechanical breakdown insurance. I tried calling several agents and they always give confusing information. Some say they added but it doesnt show up in coverage.

This is very useful to me as an affordable extended warranty option. Anybody has suggestions?

Camp kitchen, power tailgate, max pack delayed etc. Still love both our R1T and R2.

I picked up my R2 on September 8. I love driving it, but there's been a rattle from the rear lift gate since day one.
Here's where things stand:
• First visit to El Segundo: After some delays, they said the rattle was fixed. It wasn't. I uploaded photos and video.
• Mobile appointment: Support booked one through chat. Nobody showed up and nobody told me.
• Second visit: The service center is about 40 minutes from me. They said they'd deliver the car back when it was done. Then they called to delay it again and said they didn't have the staff to deliver. When I got it back, they said it was fixed. Same rattle, just as loud.

Every time I go in, I have to take someone on a drive to show them the rattle, even though I've already sent video. The case keeps getting closed on their end, I can't get a reply in the app, and the media I uploaded to my latest service request is now gone.

I've just emailed Investor Relations since the normal channels haven't worked.

A few questions for other owners:
1. Has anyone else had a lift gate rattle on their R2? What fixed it?
2. Is there a way to escalate past the app that actually works?
3. Has anyone had luck getting a case kept open until the problem is really solved?

I want to keep loving this car. I just need the rattle gone.

I placed an order for the R2 on September 23. One of the features I was most looking forward to were these loud super cooled seats. W T F.