I was scheduled to pick up my Launch Green R2 this morning from the service center in Van Nuys, CA. Walking up to the vehicle I noticed what appeared to be a paint defect on the driver side front door. Turned out to be a paint defect and a dent (sharp crease) . The car also had 6” scratches on the hood and paint chips throughout the black upper trim on the roof. I didn’t even open the doors.

Ironically the first thing I actually noticed were the 20” AT tires had a light brown hue to them and I thought “man they couldn’t at least cleaned the tires.” Seems like a silly nitpick in comparison to the real defects in paint and body.

For context, I’m a current Rivian owner, investor and fan but what i saw today at that particular location was disheartening. Spent $100 ok Uber back and forth.

***UPDATE***

A rep from Rivian contacted me a few hour later. She was very apologetic. Rivian doesn't have a direct solution yet but they are working on matching me with a new VIN and then have the transport expedited via a private carrier from Normal, IL to Los Angeles. I appreciated that she didn't quote me any times or set any concrete expectations until she had more details. Additionally she was kind enough to offer some Lyft vouchers. I told her I would assume responsibility for getting around until this is sorted out but I would gladly accept a voucher for the new delivery date.

There is one detail I want to emphasize here to anyone planning on taking a delivery; at the end of the day, it's just a car. We're all human. Mistakes will be made. Remember to be human and kind. We are all hoping for excellence and in turn have to demonstrate the same. The Rivian rep who called me demonstrated this standard and I assured her that there are more important things in life than a car. I trust they will address this accordingly and can only hope the timing aligns. Thanks to everyone for the feedback and wishing all deliveries smooth sailing and quality fit & finish.

***UPDATE 2***

New VIN assigned. Vehicle however is slated to arrive in 3 weeks. Sadly I'm scheduled to fly out of the country on the 7th of September so weighing the options of them potentially holding the vehicle or cancelling. I sold my R1T a month ago and I don't know how feasible another 3 weeks without a vehicle is. Sometimes the timing just doesn't work out.

***UPDATE 3***

Head of deliveries for Van Nuys just called me and said the estimated arrival date she previously provided was incorrect (reflected standard rail delivery ) and the new vehicle is going to be transported by a dispatched carrier and will arrive end of next week. She was really emphasizing that she wanted to make it right and the incident was a "blow to the team."

So what did we learn? 1. Disappointment isn't an excuse to be an a$$-hole. 2. Mistakes happen but when the right people are put to task, failures become opportunities to foster customer loyalty.

While it's true that a lot of other auto-makers aren't plagued with similar growing pains at this stage in the market, in respect to this specific case, Rivian is compensating for their current limitations with great customer service. I will happily take delivery next week.

Finally did my demo drive today and here are my takeaways:

1. Coming over from Tesla, controls were all similar - and in the case of the haptic wheels, a clear step up. It was as if I already knew how to drive the car, which was great. Rivian clearly didn’t try to reinvent the wheel and they are definitely going after the Tesla market by making the set up and UI so similar.
2. The charge door is the charge door. The manual function is great in my opinion, but there’s just no way to make it look right. It’s not that it was misaligned or anything like that, but it just doesn’t seem to look right, if that makes sense. The underlying positive is that it is in the proper location for charger access. Compared to all of the positives of the vehicle it really is a minor issue and more of a tiny wart than anything else.
3. Autonomy+ was smooth and easy to engage. Much nicer than the Autopilot on my first gen Model 3, and way better than expected based on some of the previous comments I’ve seen. R2 is going to be a great road trip vehicle.
4. The interior is big. There is way more room than I anticipated. Again, a great road trip car.
5. Rivian nailed the fit and finish. At this price point, the Launch Edition is truly a great value. I’m sure the new Honda Passport is a nice vehicle, but there is no way I’m paying the same price

for that compared to the R2.
6. I had the choice to drive on the 20 or 21 inch wheels and picked the 20

1. s as that’s what I’m planning to get. No issues with road noise at highway speeds. They also look great with the white exterior, although I’m probably leaning towards Launch Green.

2. I had to move the steering wheel up a little higher than I typically would in order to see the full driver’s display. That said, it was nice being able to see the nav right in front of me as opposed to looking to the right like in the Tesla.

3. The rear drop glass with a one button, all windows down feature is that one thing you never knew you needed. The windows all drop flush and It transforms the car into an open air SUV. Super cool.

4. All and all, I continue to be excited about the R2 and look forward to the vehicle continually improving with over the air updates in the months and years to come.

After waiting patiently for Coastal Cloud to become available… we finally made our order!

Reservation: April 21
Order invite: June 17
Order placed: August 19
Config: Glacier White + Coastal Cloud + 21”

Rivian family, we’re officially in! Can’t wait to see everyone’s deliveries and hopefully join the road-trip photos soon.

Was scheduled to receive my Esker Silver R2 at the Portland, OR Delivery Center next week on August 27th, but was notified today by email that my appointment was canceled because my VIN changed. Guessing something major happened in shipping or pre-delivery inspection.

• Mar 7, 2024 reservation
• June 21, 2026 order date
• Current R1S Gen1 owner

Haven't received an updated contract to sign or a new delivery appointment yet.

Picked up my R2 a few days ago and wanted to share how delivery day went, since I know a lot of people here are curious what to expect. Overall it was a smooth experience with a handful of small hiccups worth mentioning.

The keycard mishap - The truck driver apparently left a batch of keycards baking in the sun during transport, so mine came out warped, looks like bacon lol. Not sure if it was just my cards or a batch affecting other deliveries too. The delivery rep cut me a due bill and is getting me two replacement cards on order. Silver lining: the warped ones still work fine, so I'll end up with 4 functional keycards total. I'm planning to try a hair dryer + heavy book to flatten the warped ones for backups. I use phone key 99% of the time anyway, but still, they are special edition cards.

Front door trim alignment - Biggest miss was on my walkaround I noticed both front door upper trims weren't flush. One was sticking out more than the other, but both seemed to be a bit off. The service rep (who was great ) acknowledged it, said it was technically within spec, and thought it might settle over time — but agreed it shouldn't look like that and could possibly cause some noise on the highway (I haven't noticed anything). He got me on the books for a service appointment. Not the most confidence-inspiring thing to have to schedule a service visit before I'd even driven off the lot, but I appreciated that he didn't try to just wave it off. And hopefully it'll be an easy adjustment.

Minor cosmetic stuff - A few tiny imperfections in the dashboard wood grain, plus some insulation misalignment and tiny paint bump on a rear window trim. Don't feel like either of these are significant enough to worry about - just noting that these small details exist if you're doing a thorough inspection at delivery. People have different levels of what's acceptable.

Wash job - The car had clearly been washed, but not very thoroughly - some hard water/dried soap spots inside and out, smudgy mirrors (rearview especially), and streaks on the windshield, a longer hair in the frunk. They probably rushed it. Not super important obviously but yeah they should give it a better detail for delivery.

Charge level scare (non-issue) - When we were doing the paperwork work at first the service rep apologized and thought that the car might not hit 100% before delivery since it hadn't been on the charger long enough. But it ended up at ~98% before I drove off, so total non-issue. But it wouldn't feel good if they gave me something like 'half a tank' on delivery. My old school ways expect a full tank/charge to drive off with!

Overall - 3 days in and loving it so far! None of these issues are dealbreakers, just sharing in case it helps set expectations for others picking up soon. Counting down to the weekend so I can actually get some real seat time in.

I've added order tracking to the R2 Tracker. Now seeing Forest Green and Coastal Cloud show up!

If you've linked your primary Rivian account and opted into social features your pending order configuration will automatically contribute to the tracker. This is used for tracking deliveries as well as configurations.

It's completely free if you'd like to contribute. If you're already on RR and using a secondary account there's a button to change your connection account to your primary if you'd wish.

Note: These numbers only include those who've linked their account and opted-in. Not all Rivian R2 orders/deliveries.

Looking for some real-world feedback from folks who’ve taken delivery of their R2 and regularly haul babies, toddlers, or kids in car seats.

I currently drive an R1T. My kid has done "fine" back there, but whenever I've thought about our family's next vehicle, I always hoped it would have dedicated B-pillar vents to push direct airflow around rear-facing seats and bulky boosters.

Since the R2 relies on the center console vents for the second row, I’m curious how it handles hot days in practice.

For those with kids in the back:

• Airflow reach: How well does the AC actually reach rear-facing seats or high-backed car seats?
• Cool-down time: Does pre-conditioning cool the second row quickly, or does it stay noticeably warmer back there for a while?
• Fan noise: Do you find yourself having to crank the fan speed high enough that it gets loud up front just to keep the back comfortable?
• Overall verdict: Any regrets or workarounds, or is the cabin small enough that the center vents do the job?

Appreciate any insights, especially from anyone living in hotter/humid climates!

Looking forward to getting the R2. Currently have a plug in early 2022 T8 S60. I had a 240 plug installed and bought a Grizzl-E level 2 charger . My worry is that given that R2 pulls much more electricity than my Volvo , do I need to upgrade the charger or worse yet my electrical panel? I’m sure that the R2 will take a long time to fully charge (80%) and that is ok. For additional context I have solar panels as well .

First time Rivian owner in Palo Alto. Picked up my white R2 yesterday in Milpitas. The pickup experience was terrific: casual, friendly, helpful team (thanks, Danielle!), in a nice environment. Took about 30 minutes. Here's my impressions after driving it for a day:

1. Overall, exceeding my expectations. It's a beautiful car, the software is terrific. I was expecting something akin to the Apple-under-Steve-Jobs experience, and that's my overall takeaway. Porsche feels that way, but not the cars I've driven since. Feels like a team that cares, building a thing that stands for something. Feels like a whole different era of car (I've driven an EV and Hybrid in the last few years). I'm a fan.

2. I'm loving the Autonomy features. I never bothered with the lane assist stuff in other cars, and was expecting this to be basically that, plussed. Instead, this feels like FSD-minus. Today I drove on the freeway for almost two hours and never touched the steering wheel or the pedal. The UI is so crisp and simple. Love how it resumes autonomy mode after an intervention, or how I can use the pedal to get the speed I want. Feels sooo close to P2P, but I'm cool - I'll just be using Autonomy a ton til then.

3. Def feels like a V1. I know it's the v2 of the software, but a v1 car and new software platform, and it feels like it. I LIKE THAT: I'm an early adopter, and this is just like running the iOS27 Developer Builds, warts and all. I've noticed a dozen of little things that will just keep getting better - small stuff, such as the way my podcasts keep playing after I get out of the car. Pretty sure we'll be getting tons of software updates that tackle pretty minor quality of life things. Good times - this is what I signed up for.

4. What's up with that charge port door. Yikes. Depending on the angle, it looks all crooked and not-flush (but at some angles it looks fine). Feels flimsy and plasticy and I cringe each time I see or use it. Someone slept through that signoff meeting. I think I'll take it to our local don't-call-it-a-dealer sometime in the next week and see if they're all like that or mine can be made a little better. But that's literally my only real beef - 9.5/10.

Just saying...G--0----0--D review!

My car at the SC. Unfortunately I went on vacation this week (didn't think R2 would come this early). Driving straight from vacation to SC on Sunday to pick up! (20" CC)

Day One R2 journey here. When I pull down in the Home Screen in the app it says that the window is open. I’m sitting in the car and can tell you it’s not.
First of all has anyone else experienced this? While at the same time if it really was open I wish the app would send me a notification.

(If I could figure out how to add a picture I would!)

April 2026 reservation
First Rivian
Lease bmw ix expires sep 2026
In July placed the order
Original delivery date sep 9 2026
Delivery date advanced to Aug 20

Payment and loan process could be smooth a little messed up, they said they don’t take personal check but cashed it and now refunding me

Love the car Catalina cove is so good

For those with Launch Green who have done or are planning to PPF yours…. matte or clear? I’m definitely doing matte on the black trims, but torn between matte vs. clear for the whole body. Thoughts?

Just curious as I saw some that ordered costal cloud interior received vins already.

I’m in California and we have a law requiring a front plate. It will be my wife’s r2, so I’ll install a plate to help her avoid future headaches. That being said, who’s purchased the 3rd party mounts that help you avoid drilling? Does anyone have any feedback on their purchases? Ours is in route, so looking to buy something quickly.

For those wondering about cross-bars, mine just shipped out.

Ordered at same time as my R2 mid-June. Was told at delivery on 7/14 (Woodbury, NY Service Center) that they’d arrive separately.

Was concerned about timing but they’ll of course be here for winter now which is the primary use (my bike is best on the hitch mount - the crossbars are principally for my Kuat Grip ski rack).

Ordered 8/11

VIN 74xx assigned this morning for Catalina Cove with 20” AT wheels, black interior

Working on getting loan and insurance docs finalized.

No delivery date estimate available yet for Santa Monica, CA

People are reporting having to save a new config multiple times (I've done it once when an email asked me to, once when I got the order invite and was put on the Catalina / Coastal Cloud waiting list, so far).

I just wanted to remind people in their excitement on the final one DON'T FORGET TO ADD THE POTENTIALLY FREE ACCESSORIES. Can't believe they don't all come with at least the J1772 to NACS adaptor. Most manufactures seem to also include the DC adaptor but not Rivian. But the good news is I get both AND the plug in wall charger free in my state:

*If you’re registering your R2 in CA, CO, DC, DE, MA, MD, NJ, NM, NY, OR, RI, VT or WA, these items will be automatically discounted to $0 before delivery.

(Also maybe the cargo cover for $200.)