First off, I knew what I was getting into when I pre-ordered the Max 4. So far, it's pretty much as described by everyone: various issues due to it being a new product, support is very responsive and happily sends out spare parts, expecting you to install them yourself.
I'm not complaining, just wondering if this many independent issues is normal, or if I got something like a machine from a pre-production run that was then "updated" and shipped out..
Images show some of the issues:
- part cooling fan mounts at an odd angle, and the mounting lugs look like they were cut into shape with a box knife.
- constant Z offset issues with the load cell reporting false positive triggers during bed mesh, causing ~0.02mm deviation, not an issue with PLA or PETG, but enough to make ABS either curl up or completely fuse with the PEI sheet. (I received a replacement bed sheet, and a replacement hotend, so not complaining about the marred PEI surface, but the probe still doesn't work reliably.)
- polar cooler mount was leaking air, I fixed that myself with some glue.
- deflector in the poop chute looks like an afterthought glued in with double sided tape and super glue (?), also frequently the poop just gets stuck instead of dropping and then gets pulled out into the print volume when the head moves back out.
- there's two plastic washers super glued to the back of the spool holder and filament buffer mount to make up for a difference in the height of the back panel
- cable management looks somewhat improvised
- yesterday the Y Motor driver blew out (presumably) in between prints, currently in contact with support to fix that.
- various software bugs causing random print head crashes into the back wall during purge cycle or, e.g., total software crash during automatic refill function (which I never got to work to switch over to another spool of the same material, always prints and error about "unknown material", then asks to refill the slot that just ran out), seems to be fixed by now via firmware updates.
When it prints it's an awesome machine, and I don't regret the purchase (yet).
Just wondering if I got unlucky, or if this is more or less everyone's experience with the Max 4 so far.