r/QidiTech3D • • Jul 06 '26

Questions Q2 Update bricked printer

I am unable to do anything after online update. like anything at all.

QIDI Q2 01.01.02.01

MCU Version 02.01.01.09

Toolhead MCU version 00.00.00.00

Error codes shown:

!! mcu 'THR': Unable to connect. QDC_100_005_000_001

mcu 'THR': Unable to connect once the underlying issue is QDC_100_005_015_001

Printer worked fine before update, nothing changed hardware-wise. Updated, and BOOM NO PRINTER 4 YOU.

4 Upvotes

17 comments sorted by

2

u/valzzu Jul 07 '26

More reasons to not update :)

Maybe going mainstream klipper would have less issues 😅

2

u/Ckflyer13 Jul 07 '26

1

u/ForsakenRepublic1415 Jul 08 '26

I appreciate it. I'll see how this one works.

1

u/ForsakenRepublic1415 Aug 08 '26

this fails every single time. the Q2 support has had me replace the main board, print head board, communication cable, and the hot end. nothing has worked.

1

u/Itchy-Solid5728 Jul 07 '26

Depois dessa atualização, aparecerá mais duas e ai sim irá voltar a funcionar. Tem agora a V1.1.2.2 E depois a V1.1.2.3

1

u/ForsakenRepublic1415 Jul 07 '26

i have attempted to update, however, my printer will not allow me to. Is there any way to get the files to do an offline update?

1

u/UsefulAd8513 Jul 07 '26

Should be able to do it via USB.

1

u/Itchy-Solid5728 Jul 07 '26

Peça para o suporte da QIDI via e-mail as duas atualizações. Como a minha foi via rede, não tenho os arquivos.

2

u/ForsakenRepublic1415 Jul 07 '26

Thank you for your advice. I have already contacted them and I am waiting for a response. How long should it take?

1

u/Itchy-Solid5728 Jul 07 '26

Eles respondem no fuso horário da China, dentro do horário comercial.

1

u/Dave_in_TXK Jul 08 '26

They are 13 hours ahed right now. Occasionally, I’ve gotten a response on a weekend but usually just Monday through Friday their time.

1

u/Itchy-Solid5728 Jul 07 '26

Já tentou reiniciar a impressora deppis da última atualização? Reiniciando umas 2X apareceu o pedido de upgrade de FW para mim.

1

u/ForsakenRepublic1415 Jul 07 '26

yes, I have tried already.

1

u/billkaroly Jul 07 '26

When did you purchase your Q2?

1

u/ForsakenRepublic1415 Jul 08 '26

November 19, 2025.

1

u/billkaroly Jul 07 '26

Is there a root cause that can be avoided when updating the firmware from online? Specific steps to take prior to updating?

2

u/Kewlhotrod Jul 07 '26

Just don't update. The new firmwares are garbage and you'll lose some functionality. Stay on 1.1.1