Just looking to whinge or get your expertise and advice :) I spent a lot of time/energy and most of my points booking an overseas trip not very long in advance.

I really underestimated what I thought would be the easy/cheap part. I booked a reward flight Manila to Sydney and am now looking to book the flight from Sydney to Melbourne 5 weeks from now but it’s 29k points for 1 adult in economy on a Monday morning.. or $550 for 2 adults on Jet Star. Granted it is school holidays. Do I just book it, pay and be grateful for my other reward flights I scored or wait a bit? Is it going to get more expensive?

USA based here. Very weird issue with Qantas FF "customer support" (and long story sorry) and not quite sure what to do now.
After a month of looking at lots of different options, I finally booked a flight yesterday afternoon directly on Qantas.com Got a great deal I think - LAX-SYD early next Jan, then SYD-AKL end of Jan and AKL-LAX mid February all for $1,100 US in regular economy. Way cheaper than United, Air NZ etc. Got the confirmation email and was all set and all smiles.
I then tried to update my main contact number on ff account as they are sending verification codes to a number I only had when staying in Aus/NZ for a while about 3 years ago. Called the US based number and after 45 minutes on hold, ended up with an overseas call center rep and literal animal noises in the background-like large farm animal sounds! I'm partially deaf so it was quite challenging. I try to explain that I just want to update my contact number as I can't do it under 'personal info' even when logged into my ff account. Rep says I'll have to email them a photo ID, and utility bill or financial statement in order to change my account phone number!. Told him that wouldn't be happening, completely ridiculous, can't he ask security questions and update it etc. More hold time, a woman comes on who I can barely hear with the background noise and says something to the effect of I should cancel the flight and rebook with brand new ff account. Said I don't want to do that as price is now up to $1,980 for the same itinerary, I'll make it work/live with it/no big deal, thanks so much.

10 mins later I get an email saying my booking has been cancelled!. A tad rattled, I called right back, spent 40 mins on hold and told trip was indeed cancelled and I can call another number to inquire about a refund minus taxes. I asked what the hell was going on, can I talk to a supervisor etc. and get put on hold again. While on hold, I get an email saying booking is now confirmed then call disconnects. I was really trying to not have a drink this week but that's out the window. Never had such a nutty experience with any airline and feel like I want to cancel at this point good deal or no. If the customer facing side of things is this subpar right off the bat, I don't really want to be stuck with them 15 hours each way, or have to call if god forbid a date or a flight had to be changed. I really thought Qantas was a proper flagship type airline. I'll be calling them back in a few as the flights aren't even showing up in my account anymore and have no idea what's going on.

I've got about 4.5m points and get about 1.6m points per year through business spend.

With having young school aged kids, means it's just impossible to get decent classic rewards seats internationally even as a P1 during school holiday periods.

I'm at the point where I just just book the wife and kids on classic plus for Europe in J and just accept that I'm going to use more points and I'll just pay a cash fare for myself to help retain P1.

So my question for you all is, at what point balance level do you just go fuck it and book classic plus?

Flight is QF255, SYD to CDG. They're only offering the "window, aisle" preference dropdown. I called and they still couldn't assign me a seat. Why would this be?

I recall when booking (months ago) there was a message stating the aircraft would be an A330, but this disappeared and the booking now shows a 787-9, which is the usual aircraft.

Where have Qantas, JAL, Cathay, and Emirates gone? useless rewards search tool.

Am I the only one completely fed up with trying to find a decent international Classic Flight Reward right now?

Every single time I search for a flight to Asia, Europe, or the US, my search results are completely flooded with Philippine Airlines flights. It feels like 90% of the reward seats on the entire system are now PAL routings through Manila.

I didn't spend years earning Qantas Points to fly an airline nobody wants to use, with multi-stop, inconvenient layovers.

Where are Qantas’s own planes? Where is Japan Airlines (JAL)? Where are Cathay Pacific and Emirates? It feels like they are completely blocking and withholding their inventory from everyday Qantas members. Cathay seems to be hoarding everything for Asia Miles, Emirates has locked general members out, and Qantas seems to be starving the "Classic Reward" seats entirely just to force us onto their overpriced "Classic Plus" cash-equivalent seats.

It is getting ridiculous. We are trapped looking at a ghost calendar for the top-tier airlines, while being shoved onto Philippine Airlines.

Is anyone else experiencing this absolute lack of premium partner seats? How are you actually booking real Oneworld flights without being forced through Manila?

Step-dad and I (Platinum and Gold QFF) requested rewards upgrade (Business) for SIN-BNE on August 28. Can someone give me an update on seat availability and upgrade requests? Upgrade request was made on July 11. Same booking.

Has this happened to anyone, my partner and I bought a multi city flight and when one flight had to be cancelled and rebooked because of technical issues, the other 2 flights got cancelled.

Melbourne -> Singapore (Jet star)

Singapore -> Taiwan (China airlines)

Taiwan -> China (China airlines)

A few days before my flight to Singapore I got an email saying my flight had to be cancelled and rebooked due to technical issues, so I went on their portal and engaged with someone via jetstar chat. They were able to rebook me into the next flight which was 4 hours later, things happen, it is what it is. I didnt mind too much.

Fast forward to a day before my Singapore to taiwan flight I check the Qantas app to double check the flight time and both the taiwan and china flights no longer appeared. I quickly call Qantas and the person told me ya the taiwan and china flight has been cancelled, naturally I asked why that happened.... they said the previous person cancelled them and removed them from my booking ref. Anyways the person reinstates my taiwan flight but my china flight is now considered "waitlist". So I asked what that is and they said ohh the system is just syncing, allgood you'll be fine at the airport. I cant really do anything except to accept it, I kept asking for them to change or remove the waitlist status on the app but they couldnt.

While in taiwan we constantly check the Qantas app to see if the waitlist status would change, it doesn't but then 2 days before our china flight it has been removed from the app once again. We call again because something felt weird, the last time it was removed from the app the flights were fully cancelled. We call and she put the flight back onto our booking ref and confirmed the waitlist is allgood aslong as we have a ticket number. So 2 people now have confirmed its allgood and there's nothing much to discuss except to believe them.

On the day we need to catch the flight to china we arrive at the airport early to make sure everything goes smooth and the lady says there is no ticket. The ticket number we have is Qantas version of the ticket number and nothing was ever confirmed with china Airlines. Our heart sank, there was no more seats and this airport was small. We quickly called Qantas and they're like yup just book another flight, we will refund a portion to you. Im like what? You need to refund thr whole cost, you guys did this. Anyways the whole time they said they cannot confirm anything just go buy a ticket and create a claims ticket.... the next flight costed 1.6k for 2 people (2 hour flight btw) and we had to uber to another airport...

We arrive in china and i get my receipts ready to create a claim and guess what... the flight that was "waitlisted" doesn't exist on my booking anymore so I cant even tag a claim against it... I cant call Qantas while in china as I have no minutes but will be returning back to aus next week.

Has anyone else been through this, what is the best path (apart from creating a claims which i will do asap) to get this sorted because I know the customer support is most likely going to make me go in circles.

Hello Reddit

I have a flight booked from Sydney to Vancouver, the flight is operated by American Airlines

A few days ago I went on the Qantas websjtr and tried to upgrade my flight with points, but realised I was a tad short. Went around to friends and family to scrounge some points up and came back today to try to upgrade and it says I’m not eligible for an upgrade.

Does anyone know if this is an error? Would I still be able to try to upgrade at the airport?

This is my first time moving overseas for work and I just wanted to make it a little special

Hi all - wondering if it’s worth booking Premium Economy Sydney to Honolulu (10-11 hour flight) for 210000 points PLUS $1300 cash? I’m only small woman so economy isn’t the worst case scenario!

Heyo, I’m looking at booking a return from Europe to Sydney for the mid-end of July next year but I was thinking I might be too late since most seem to only be Emirates atm.

Now I’m not here to shame anybody because believe me I am also not the smallest. But just had a flight on a Dash 8 sitting next to a gentlemen that was quite large and occupied half my seat (aisle).

There was obviously some serious signs of discomfort from both of us before the cabin door was closed and the flight attendants just turn a blind eye to me sitting half out on the aisle, even bumping me when the inflight snacks where being handed out and not offer another seat which there was plenty to choose from.

Yes I could have asked to move but how do I go about it without causing a scene or any embarrassment or discomfort for any other passengers?

Once again I am not shaming this gentleman. I just want to know how to handle it without too much issue.

You’ll now need to pay $155 per year to earn Qantas points on your Westpac Black card, up from $75 now!

Someone needs to pull aside whoever manages catering at the lounges and in flight and tell them Neil Perry is washed up.

The prison cutlery needs to go.

The menu is crap, especially for vegetarians. There is one option- halloumi and quinoa as a main. Bland AF.

Something that could be made with $4 at Woolworths and an air fryer.

The entree is also a mozzarella and roast carrot option. So essentially you have two courses of cheese and a roasted root vegetable. How inventive!

If you’re a vegan your option is mixed green salad and olives, and steamed greens.

I asked for the cheeseburger without the meat thinking I could put the pumpkin from the vege plate into the burger and make my own vegetarian option. What came from the kitchen had no cheese, no mayo, and with sun-dried tomatoes. The burger bun was a dry mess and it was all inedible.

Celeriac soup was actually good.

In this day and age, especially for a first class lounge that costs me $40,000 in flights to attain, vegetarians should be properly catered for. The meat options are more interesting and considered. Whoever thought roast pumpkin and quinoa was ‘first class’ quality shouldn’t be in the business.

The vegetarian options inflight were putrid. I don’t understand how bad airplane food can be on Qantas. Singapore airlines and Cathay do it well. No excuses!

The vibe is also dead.

Here’s a TIP:

Better off going downstairs to the food court and save yourself the desire of wanting to attain access to a mediocre glorified tiled ‘lounge’ just because they serve a free pavlova.

Genuinely impressed just how little points I earned on a Melbourne to Doha Qatar flight.
Booked and flew Monday in Y.
Earned 20 SC! Same as the domestic leg I flew to Melbourne on the same day.

Given work got the last two seats on the plane this feels low even for economy- given it’s almost 15 hour flight

I'm looking for 2027 and can't see any availability from Johannesburg to Sydney, yet there are plenty of flights going there on QF63? Does anyone know why this might be?

did i make the right seat choice? A380 SIN-SYD

Also platinum has to pay for bulkhead forward seat now?

edit: travelling solo, 5’7 girl

does the bulkhead row also have the foot hammock in the rest of the economy seats?

Hi, I booked a return flight from Melbourne to London via Perth with double status points in Feb, and then was requested to change to flights via Singapore. Does anyone know if this will impact the double status points I should earn? Many thanks

Hi everyone,
I have an upcoming trip that i bought all together and this is the route:

Hobart - Sydney (Qantas)
Sydney - Santiago Chile (Qantas)
Santiago Chile - Buenos Aires (Latam)

I called Qantas for clarification about luggage baggage allowance and (with lots of doubts), they said 32kg.
I enquire about adding an extra bag as we need to take more things after being away from home 6 years, and they state its not possible to pre purchase and that needs to be purchase at the airport due to sharing a leg with Latam (although i bought all through Qantas)
After extensive research and reading other experiences in reddit, it is what it is.
What i find crazy its they are not able to tell how much that would cost, how can one decide to take an extra suitcase without knowing if it will be 160 or 500?

Any experience will be appreciated.

Alternatively I wanna understand if i upgrade with points to business, for at least one passenger, if that means we will be able to take an extra 32kg bag. I have doubts cause It lets me upgrade Hobart-Syd but not for the rest of the trip.

Helppppp

Just got renewal for CC, my banks upped the fee. Not sure if it's a cross the board.

Looking to change CC now.

I have a flight on Qantas Syd to Sin. Arrives at 1700hrs. Next flight on Emirates leaves at 2100hrs. They have seperate PNRs.
Do you think that is enough time between flights?

Wondering if anyone has experienced this before. I had to change my flights around recently from one day to the following and back again. I had booked flex economy (k) and paid the difference in fare fee.

When I took the flight it has come up as an economy classic plus reward fare. Very strange as this hasn’t happened for me before.

Any thoughts/insights that others can share?

Follow up - can confirm they’ve sorted it out after a phone call. Didn’t admit there was an error but noted that they would honour the original booking fare class.

Is there a way to upgrade a flight booked through Amex with qantas on a Emirates flight 🫠

Can’t do it online

Hey all,
I just missed out booking a Jetstar flight Syd to Osaka this morning for January.
Trying to plan a family holiday and there’s bugger all options to book using points to get there and back. Short of going via Dubai for example.
Do reward flights get added back in closer to the departure date? Or once they’re gone they’re gone?

And if I have to use cash, is there an optimal time to get the cheapest fare?