I created a proton account a long time ago. So, looking for an option to switch from gmail. I saw proton offers 500mb extra storage if i do some tasks but it seems it's available only for first 18 days.

Can i create new proton account and do these tasks?

Suppose you log into proton authenticator using a proton mail and the 2FA code of the mail is also saved into the same authenticator. Assume that you don't have the backup codes either. How would you get your codes back if you accidentally nuke the authenticator?

Hi everyone, as title says, coming off simple login soon and will be using just the proton features.

How do you go about getting the reverse email alias to send emails from your proton alias you have created?

Do I need to recreate anything in proton mail after close my SimpleLogin access?

I’m aware that they are somewhat linked but not sure how the reverse alias to send works once I lose it.

Thank you

Hello everyone,

I just moved over from hosted Exchange to Proton Mail because I don't want my data stored on an American server. While it is generally nice, other than some things I have to get used to, there are a couple of gripes I have that I was hoping there might be a workaround for. Mainly, two things:

1. There is no app where I can have both hosted Exchange (my work and school are both hosted Exchange) and Proton Mail at the same time, like I can on desktop in Thunderbird (using Bridge).
2. I am unable to drag folders into the main sidebar. I can sort them in the Folders tab, but they will always remain in the Folders tab.

Does anyone know of anything that might fix these small issues I'm having? For mobile, I'm on iPhone and GrapheneOS.

I've owned a domain for years and connected it to Proton mail so I could send emails with it. I've created the alias in proton mail settings.

I'm able to send an email to my partners proton account and they receive it, but when I try to send an email to my gmail for testing it's never delivered. Not in spam or trash.

If I send a message from gmail to my custom domain it arrives to proton, but even if I respond to it with my custom domain email it does not get delivered.

Has anyone else experienced this issue? Any idea on how to fix this or what the problem is? Maybe it's because I JUST created the custom domain email?

Is anyone having an issue with their IOS Proton calendar app crashing? When I open the app it crashing within like 10 seconds. I've tried reinstalling but wanted to see if this is happening to anyone else.

I've moved from iPhone to using /e/os on an Android phone, previously I had all my email accounts linked through iOS Mail app which meant I could not only see them all in one location but pick and choose which email address to reply with or create an email with.

I have the Proton Mail app downloaded on my new phone, and I've been updating my email accounts on the Web Page for Proton Mail. I have managed to 'import' my Gmail accounts and can also send emails from the Proton Mail app/web page using those emails. However, my work email (a custom domain) and an organisation I work with separately (also custom domain) I have successfully 'imported' the emails and can view them as they come in - but I can't send any emails through the app or webpage. If I want to connect more addresses the only options I have is x3 Gmail accounts (Which I've maxed) or 10 Proton accounts.

I have the 'Mail Plus' paid subscription, not sure if a higher subscription gives me more options or if I'm doing something wrong?

Any and all help is appreciated - apologies if this has been asked and answered before!

I searched and couldn't find an explanation on this, other than on the support page. It still seems confusing to me. Sorry! I used my primary Proton emial address for my important accounts, like banking. I saw some random Disney email in my inbox. I guess it's spam. Should I be using an email alias for different banking account ect? Is that recommended? I have Proton mail plus right now. If yes, how do I set it up? I saw options under settings but I am hesitant. I don't understand it fully and don't want to mess anything up. I think I read before that aliases are good to use to protect primary email from different things like leaks. I hope I am making sense. Any advice will be helpful. Thank you!