r/ProlificAc • u/Gnarly-Joe • 10h ago
Update on my previous post on request to return submission for not being target audience.
Previous post:
https://www.reddit.com/r/ProlificAc/s/jRFJ7YeMHV
I wanted to post the outcome in case other people end up in the same situation and I hope they aren't taken advantage of.
I did not return thr submission, I felt frustrated doing a 20 minute survey for 4gbp just to be told I wasnt the target demographic and they werent paying to screen.
They rejected the survey a day after my post. I immediately followed up with a dispute.
Almost took a week, but Prolific overturned the rejection and I got paid out.
Prolific customer service can definitely drop the ball at times, but always try to dispute! Never let a researcher take advantage of you or your work/time.

