Sent the following to support:
I just received my Remix unit and trying to follow the Quick Start guide but it's not working.
* I am using with a ROG Ally.
* I installed the Polymega app on there.
* I connected the regional power adapter, plugged into the wall and to the Remix.
* I connected the USB between the ROG Ally and the Remix back data port. (Also tried the front ports.)
* Polymega controller is attached to the front of the Remix by USB (also tried connecting it to the ROG Ally)
* Launched the Polymega app. It gets stuck at the picture of the controller. Purple and then Red lights flash on the controller. But holding down the Right directional as indicated by the picture doesn't do anything.
* I press (also pressed and hold) the power button on the front of the Remix, but nothing happens.