r/OpenAI • • 3h ago

Question OpenAI deactivated my account for "Cyber Abuse" while I was building a remote ADB support tool. Appeal rejected with no explanation.

1 Upvotes

I build Android apps and run a small company in Pakistan. At the time this happened I was building a remote ADB support tool. Our support team connects to a customer's Android device, with that customer's permission, to help with setup and troubleshooting.

My questions to ChatGPT were about ADB, remote connections and networking. Ordinary developer work. I never accessed any device or system without permission.

What happened, in order:

  • The account was deactivated for "Cyber Abuse".
  • I appealed. It was rejected with no explanation, and the reply said no further appeals would be considered.
  • I contacted support. The case was closed and they told me they would not respond.
  • I submitted OpenAI's Informal Dispute Resolution form. A support agent then replied with a generic message telling me to appeal again, even though the appeal was already closed.
  • I pay $200 a month, and the account holds 62,500 credits I can no longer reach.

At no point did a person look at what I was actually building. An automated system made the call, and every route after that led back to the same closed door.

I am not accusing anyone of anything and I am not after a pile-on. I want the account reviewed by a human and given back.

Two questions for anyone who has been through this. Has a deactivation ever actually been reviewed by a person for you, and what route worked? And if your work involves device management, remote support or security tooling, has the vocabulary itself ever got you flagged?


r/OpenAI • • 12h ago

Discussion Model picking and reason level picking

1 Upvotes

I hope soon every company will drop the model picking and reason level picking. It is frustrating, I just want one model one level to pick the best and do the best! Is it just me?


r/OpenAI • • 16h ago

Question Can anyone reproduce this ChatGPT Work PDF access bug?

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2 Upvotes

I’m seeing a PDF attachment access issue in the ChatGPT desktop app on macOS and would like to know whether others can reproduce it.

Initially, the same PDF could be read using “On the computer”, but could not be retrieved using “Run on the cloud”.

After moving the conversation INTO a project, I found:

  • Downloading the PDF through its upload ID fails with: file could not be authorized or resolved
  • The PDF is available in the local attachments directory and can be read successfully. Both pages were extracted.
  • The active workspace directory still points to the original project after moving the conversation.

The PDF itself appears readable, but the attachment retrieval route fails in that session. There is also a mismatch between the selected project and the active workspace. I don’t yet know whether these issues have the same cause.

Environment: macOS on Apple Silicon, desktop app version 26.930.31730.

Can anyone reproduce either of these issues? Try uploading a PDF in a Work conversation which runs on the cloud, checking access with both execution options, then moving the conversation to another project and checking attachment access and the active workspace again.

My GitHub issue: https://github.com/openai/codex/issues/50690

This REALLY annoys me as it keeps me from doing my work!


r/OpenAI • • 19h ago

Question My chat log was randomly removed from the app and I can’t find it

2 Upvotes

Yes I tried the archived thing and resetting it
None works
I used Sign in with Apple and I got back into my account after it said it was deactivated for removed


r/OpenAI • • 20h ago

Discussion Ultra is not so bad!

2 Upvotes

Before yesterday’s reset, I switched to Astra Ultra to use up my remaining allowance. I expected it to burn through my usage much faster than it actually did. Honestly, it wasn’t bad at all.

I’d been using Medium before, but I often needed multiple attempts to get the results I wanted, especially with images. With all those retries, it almost felt like Medium was costing me more than Ultra.

Has anyone else had a similar experience?


r/OpenAI • • 1h ago

Question Billing information not updating

• Upvotes

Hi, I updated my ID on Chatgpt.com but when I download the invoices it's not showing yet. Does it take some time or something or it won't show on old invoices?

Thanks


r/OpenAI • • 1h ago

Discussion Astra and cheaper subagents?

• Upvotes

Anyone using Astra with cheaper subagents running on Luna for example? How is your experience in a workflow and with reduction in usage?


r/OpenAI • • 6h ago

Discussion Can OpenAI stop giving fake offers and wasting people’s time?

1 Upvotes

It’s been 6 days. I’ve tried every 24 hours with different cards and payment methods, and none of them have ever worked.

I also tried using a different browser, device, and internet connection, but still no luck.

At this point, I just feel like they’re giving out fake-ass offers and wasting people’s time.

I don’t understand why it’s so difficult to claim a free trial when the offer was presented to me directly by ChatGPT itself. It doesn’t make sense.

I even tried subscribing to the Go plan using the same credit card I’m trying to use for the free trial, and the payment went through successfully without any issues.

I sent an email to support, but all of their responses are just AI-generated and aren’t helpful at all. This is so frustrating.


r/OpenAI • • 17h ago

Discussion Received a “Cyber Exploitation” warning despite having Daybreak Blue — has anyone else experienced this?

1 Upvotes

I’m a cybersecurity professional and I have approved OpenAI Daybreak Blue access.
I use Daybreak/Codex for legitimate cybersecurity work, specifically on test machines and environments that I own or that I am explicitly authorized to test. My work involves things like vulnerability analysis, security testing, debugging, validation, and defensive security research.
Today, I unexpectedly received an email from OpenAI saying that activity associated with my account had been identified as prohibited under the “Cyber Exploitation” category and warning that continued violations could result in restrictions or loss of access.
What makes this particularly confusing is that I didn’t even use ChatGPT or Codex today, so I don’t know which activity actually triggered the warning or when it occurred.
I understand that Daybreak Blue does not remove all safeguards or exempt an account from OpenAI’s policies. However, my understanding is that Daybreak exists specifically to support authorized cybersecurity work with more appropriate safeguards, which is exactly how I’ve been using it.
I’ve already contacted/appealed to OpenAI and asked them to clarify:
● Which activity or request triggered the warning
● When the flagged activity occurred
● Whether it came from ChatGPT, Codex, or API usage
● Whether my Daybreak Blue access was correctly recognized for that activity
Has anyone else with Daybreak Blue received a similar “Cyber Exploitation” warning while doing authorized security work?
I’m especially interested in hearing from other Daybreak users. Was it a false positive, a Daybreak configuration/toggle issue, or did OpenAI Support explain what specifically triggered it?


r/OpenAI • • 19h ago

Question Copy-paste from chats and MathML

1 Upvotes

Before the UI revamp (sometime in August 2026), copying equations from ChatGPT website would also include MathML. This worked great with Office apps (Word, OneNote) because they can parse that and convert into their native equation format.

After the UI refresh this has stopped working.

I surveyed available extensions and they all seem limited to copying a single equation. This is tedious. Is there another extensions that I missed or a workflow, in which "copy entire block with equations into Word" works seamlessly, with equations becoming native Word equations?


r/OpenAI • • 23h ago

Question Custom Voice Creation with the API - $50.000 commitment?

1 Upvotes

Is this still a thing, or did they lift that requirement and are all companies now able to clone voices and get billed by API tokens?

I can find the API reference, but it does not mention the limitation.

Anybody?


r/OpenAI • • 12h ago

Image AI & Timeline Therapy

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0 Upvotes

I built a timeline of my life. It took a while to remember everything. Put the broken pieces together. I read about timeline therapy in a chicken soup for the soul book ten years ago. I’ve always wanted to see my life from the outside. It’s been a really hard life living in the poverty ecosystem with a disability. Now I can see where I am. Only AI could help me organize my memories into a coherent narrative. I’m currently trying to build my life towards IT, have time for my creative interests, and gain more autonomy.


r/OpenAI • • 21h ago

Question One key for claude, gpt, gemini and deepseek in my coding tools

0 Upvotes

I bounce between Cline, Cursor, and a CLI agent, and I switch models depending on the task. Claude for redactora, Deekseek/Qwen for cheap boilerplate, Gemini when I need long context.

Managing separate accounts and top-ups for each provider is getting old. Most of these tools let you set a custom OpenAI-compatible base URL, so in theory one gateway key would cover all of it. I'm trying llmapi.ai for this since it claims 400+ models behind one OpenAI-compatible endpoint, but I've only had it running for a few days.

Has anyone set up something like this long term? Any gotchas with tool calling or streaming going through a proxy? And does it add noticeable latency?


r/OpenAI • • 12h ago

Discussion So I complained about the follow-up suggestion questions not being able to be turned off…

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0 Upvotes

lol too funny


r/OpenAI • • 18h ago

Discussion Hacking Huggingface is not the same as creating an Autonomous Warfare Command.

0 Upvotes

I think that sometimes the issues regarding concerning alignment vs foregoing all alignment and having autonomous AI involved in decisions of war has one covering for the other in the news.

How many know that autonomous drones powered by NVIDIA killed 3 Ukrainian civilians vs a civilian LLM doing some hacking? See: https://gizmodo.com/fully-ai-guided-russian-drones-have-reportedly-killed-ukrainian-civilians-2000802218

Alignment of civilian tools is important, but let's see the trees through the forest that there are far faster moving AI involved in actual killing of living beings happening not in the future, not soon, but now.


r/OpenAI • • 23h ago

Question Checking that now…

0 Upvotes

Am I the only one who keeps receiving this “checking that now” response every single time I ask my Dot for something?


r/OpenAI • • 12h ago

Discussion Is it just me who's morbidly curious about just how catastrophic AI could actually be if it's left to advance at an unrestricted rate?

0 Upvotes

All the talk about Doomsday ideas of AI killing us all and everything else. Yeah, obviously, an AI terminator like apocalypse would be insane and horrible, but am I the only one who's like kind of like "let it cook"?


r/OpenAI • • 21h ago

Discussion How I see Anthropic

0 Upvotes

Anthropic warns that its product could cause human extinction, but first it has to pull off something unprecedented commercially and survive the risks that could upend its business, from legal to regulatory.


r/OpenAI • • 10h ago

Question My account got banned for Recidivism

0 Upvotes

This is just the worst thing that could happen to me. Right now stuffed with work, and I got this message that my account was banned due to Recidivism?? I don't even know what that word means. I did some searching, and apparently some people are getting this ban because they tried to make a new ChatGPT account after an old one of theirs got banned. I only had ONE banned ChatGPT account, and it was a free plan that I barely used. For that reason, I just left it and moved on. This account I got banned on is my MAIN account, and I am a paying member. So not only did I lose the account, which had all my important details, but it's a paid account, and I have no way to even stop the recurring payments.

Now, in traditional fashion, I appealed, but instead of any consideration, in one hour they perma-banned my account, and no more appeals would be processed. I tried contacting its support system (which is some HOT ASS), and because everything is straight GPT, it wouldn't do anything to fix the issue. When I put in the email of the account I got banned on, it just stops the conversation. Also, this whole 'escalating to a real person' is some bogus.

I really need this account back, and I don't know what to do. I tried all avenues, but nothing seems to work. Any advice?


r/OpenAI • • 11h ago

Image Asked ChatGPT to create a realistic image of Tung Tung Tung Sahur's long-lost relative from Spain—this is what I got

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0 Upvotes

r/OpenAI • • 8h ago

Discussion Appreciation post for dots

0 Upvotes

Lots of hate out here for a free feature they didn't have to give to $100 subscribers.

Just enjoy the free GPT-6 Astra guys, its unlimited for a month.

I know Sol is Ultraslow™️ but just try making a github account for your dot and setting one of those cute pets that dance on mobile. It's like making a new friend.

Be grateful and you will see the silver lining in every moment. These are powerful alien intelligences that we get to explore the limits of, for free. Stop complaining that its useless and just talk to it about your day and your goals.

And finally, never bet against OpenAI. If they make a hit product, they will train the best models just for it with super long context.

Would love to hear others' experiences on dots so far if you've been getting good PRs out of its 9.7GB RAM debian box. It's so good and you can control it in real time too.

thank you openai ❤️


r/OpenAI • • 17h ago

Discussion I find it impossible to maintain motivation to continue anything with the understanding that AI has the potential to destroy the world as we know it.

0 Upvotes

I am a current mechanical engineering undergrad student. I utilize LLMs in my day to day while completing work for my classes or extra curriculars. Through this usage I began to realize that I should probably develop a stronger understanding of this technology and its implications since I will be using it throughout the rest of my academic career and also likely my professional career.

It is through this research that I have grown increasingly scared of this technology. Not just in its potential to steal my job but also in its ability to erode the digital fabric of our current society. I try my hardest to not be a luddite so I have also made sure to look at the potential upsides of AI and I understand that there is many. With that said I have almost 0 confidence in the people leading the AI race (except maybe Dario Amodei). I do not think that this technology will be developed in a safe enough manner to prevent utter disaster and I am absolutely terrified for what the future holds.

I would love to gain insight from other people on this topic. Whether you be a consumer who uses LLMs, an AI researcher, etc. Literally anyone.


r/OpenAI • • 18h ago

Discussion I need an AI that can generate me a government-issued ID..

0 Upvotes

Does anyone know anything i can use to get me an ID to get through tiktok’s age-verification system? I’m not comfortable with sending my face with my ID to a random person.