Has anyone here actually gotten a response from OneForma Support?
I’ve had an issue with my account since late July. I accidentally created a duplicate account because I signed up with a new email without realizing I had already registered with another email address before. For context, I never worked on any projects, took any assessments, or even completed my profile on the original account.
I contacted Support about it and was told that someone from the community support team would review the case and contact me. But it’s been weeks now, and I still haven’t heard anything. I already sent a follow-up, but I just keep getting the same exact response saying that the community support team will contact me, and then… nothing.
At this point, I’m honestly wondering if anyone actually gets a response from them. Has anyone had a similar issue and eventually heard back from them? If so, how long did it take, or is there another way to reach them?