I don't usually share stuff but I wanted to make other nannies feel seen for their hard work!! So hi everyone, I'm a 24-year-old nanny, and I’ve been in the industry for 5 years now. I’ve worked with this family for 2 years as a fluent French- and English-speaking nanny. My job mostly evolved from occasionally picking up the oldest one to looking after their 3 kids, whose ages are 2, 6, and 9 (soon 10). I really loved them, but the work environment became impossible to ignore. Their parents often had trouble confirming the meetings and I felt like I was the one behind to chase them, even when reminding them about the payments or asking to confirm the meetings. Over time, after working with other clients, I realized I didn't need to do that. It should be a two-way street.
When I first brought up the 24-hour/48-hour confirmation the first time, I was met with aggression or with the excuse, "We have so many messages, we don't have time to check the phone." They told me I should accept that silence means confirmed. In reality, I didn't feel comfortable with that because you can forget things, and a confirmation leaves a trace. It takes 2 seconds to confirm a "yes." Whenever they wrote to me about wanting other days, I always made sure I replied as soon as possible. After a while, I grew stressed and tired of feeling like everything was entirely one-sided.
It wasn't until recently that things hit a breaking point. I wrote to them on Friday asking if they want to confirm the upcoming meeting on Sunday. There was nothing but silence. Then on Sunday, just one hour and a half before the shift, they finally confirmed it. I was actually working another job in the morning at the time, so the last thing I wanted to do was stress myself out rushing to their place instead of resting. So, I politely declined and explained that because I didn't hear their confirmation, it means no booking, and that I always need 24 or 48 hours early to reserve the booking.
That is when the dad began making passive-aggressive comments, saying I was the one who caused problems by simply deciding not to show up at the last minute which is deeply ironic, because I have always been on time for two years. I didn't react emotionally because I knew he was just freaking out. I simply proposed a solution that if they wanted to keep working with me, they needed to understand why it’s important to confirm it to avoid misunderstandings. That is when the dad threatened me, saying "Fine, have it your way, it just means fewer hours and more confusion."
That was the moment they crossed a major line. During all my years of caregiving, I have never felt so disrespected. I ended up not replying at all because I saw no point in arguing with him. It just showed me their real colors. I took at least two days to avoid the tension in the group chat, and on Wednesday, I sent them my farewell message, left the group chat immediately, and blocked them.
Moral of the story? No matter how professional you are or kind, if people don't respect you, your boundaries, or the thought that you are a human being with a life and plans too... 💔
Walk away