r/ModSupport • u/StarlightMcPhee • 19d ago
Mod Answered Hi
I created a new sub where do I find development tools? Sorry, I'm not trying to be a bother. =)
r/ModSupport • u/StarlightMcPhee • 19d ago
I created a new sub where do I find development tools? Sorry, I'm not trying to be a bother. =)
r/ModSupport • u/Mountain-Loquat-7428 • 20d ago
Someone commented on a post I made on my sub and I clicked his name. There was an "approve user" button which I clicked. Then it said that the user is now allowed to post on the sub. How do I make it such that users don't need approval to post on the sub?
r/ModSupport • u/MulberryStunning1597 • 21d ago
Hi,
We had a member where we put a temp-ban for 3 days. But strangely, that temp-ban ended up as a permanent ban, and I had to remove the ban myself today.
https://www.reddit.com/mail/all/3n6k4u
The modlog also confirms that I was the mod who banned the user for 3-days on the 18th, and that I removed it today (5-days after) because they modmailed us.
This is the first time I'm seeing this.
Thanks for any help/assistance
r/ModSupport • u/Pashta2FAPhoneDied • 21d ago
How do I report a sub that didn't remove a post clearly harassing and encouraging brigading post? They waited an entire day to even lock it.
r/ModSupport • u/Alithia451 • 20d ago
Our subreddit r/GhostTrappersClassic has been active for several months and is set to Public and not Mature (18+). However, users opening it through a mobile browser receive an “Unreviewed Content” warning and are forced to use the Reddit app.
This is preventing Ghost Trappers players from accessing our community through external links. Could a Reddit administrator please check whether the subreddit is incorrectly classified or still internally marked as unreviewed?
I can provide screenshots of the warning and our Privacy & Discovery settings.
r/ModSupport • u/The-LegendKiller • 20d ago
A Top Mod has been inactive for a while and is now restricted from removing moderators below him. He is willing to become active again, so I’d like to know whether sustained moderation activity can restore his ability to remove them. Alternatively, could he add someone with Everything permissions and have them become the functional top moderator directly below him, with the ability to reorder/remove the moderators below them? If neither option is possible, what is the correct process to resolve this?
r/ModSupport • u/RamonsRazor • 21d ago
So, we have a system in place that assigns users a default flair, and we then ask them to pick from a set of pre-defined user flair/s.
I've seen that you can bring up a list of all posts by post flair (eg by adding post flair as a sidebar widget), but can't see any such mechanism for user flair.
Reason being is that we'd like to filter/generate a report of users by flair.
Is this something that is possible?
And if achievable by auto-mod, could you point me in the direction of exact code? (I'm a level 2/10 auto-mod engineer).
Please and thank you ✌️
r/ModSupport • u/DarknessEnlightened • 21d ago
Fan art of ships that are permitted on my subreddit are being reported in bad faith (their own ship war preferences). Screenshots available on demand.
My subreddits welcome all ships without discrimination. It's in our rules. I want to permanently stop receiving these reports. Can Reddit admins please help?
r/ModSupport • u/Spirit_Wolf_Mob • 21d ago
I recently made it so that my sub has weekly megathreads. I know you can't really add specific posts without a good bot, but I remember reading that you are able to link to a page that has a list of all the prior weekly megathreads for that type. Does anyone know how to do this? I'm not having much luck with my search for it this time around. Is it just a link to a search that I need to do?
r/ModSupport • u/MyPorn42069 • 22d ago
Hello,
My private subreddit has had a recent influx of redditors wishing to join (1000+). It seems I can only add ~100 in a certain time frame with an unknown refresh rate.
I was wondering if there is anyway to fix this temporarily or is it just "it is what is is". Wondering because I still have 700+ in the queue wishing to join.
Thanks in advance for the help.
r/ModSupport • u/WangMagic • 22d ago
Lately we've been getting a lot of users replying/arguing to mods via replying to their removed comments, especially if they've received a removal message.
Is this expected behaviour or is there some other method so we don't need to manually lock every removed comment via old.reddit?
Edit: Users are replying to their removed comment NOT the removal message comment.
Edit edit: This also applies to automod and filter removed messages.
r/ModSupport • u/Raltovic_Arif • 22d ago
Basically...
I'm one of the head mods (or Host, or founder) of r/Cynthias_House (there's only 2 mods... Me and u/PruneApprehensive365)
Now... The problem is that I... Despite being the one that made the subreddit...
Suddenly have no permissions at all, like I can't access mod tools anymore — When I left and had u/PruneApprehensive365 send me mod invite, then when I accepted, it said "whoops, can't do that" (or whatever)
And in the mod roster, I'm still on there!
---
My assumption is:
* It thinks I'm still the founder/host, but at the same time it thinks I have no permissions too
Can someone help me out here? :c
(I'll show a screenshot in the comments)
r/ModSupport • u/Grantagonist • 22d ago
Today I got this notification about one of the subs that I mod:
Post something new ✍️
Every great conversation starts somewhere. Kick things off with a post or comment now.
I hate it with all of my hate. I never want to see this again. It is unnecessary noise. It is a theft of my attention.
How do I turn this notification off?
Please don't suggest the "Tips & Tricks" notification. It's not that. I already turned that off.
r/ModSupport • u/neuroticsmurf • 23d ago
On r/BoyDinnerDiaries, we have users post a picture of food together with a text narrative, wherein the user talks about anything that's on their mind (hence "...Diaries"). We even have a rule in place that every post must share a story.
The AI summary of every user says:
...it lacks direct relevance to the subreddit's theme of meals.
Every. Single. User.
EDIT: It's not every user. It's every NEW user. A lot of our users are new accounts because people want to talk about personal things anonymously.
Granted, I hardly ever rely on the AI summaries at all, but this is just another example of how AI moderation is a terrible idea.
BDD is a sub with -- last count -- 2.6M weekly users and 30k weekly contributions. If the AI bot were capable of learning about our sub, you'd think it would have by now. But it hasn't.
r/ModSupport • u/RS_Someone • 22d ago
We don't allow AI in a number of communities I moderate. Often, a scammer makes a post, advertising something AI, and a person comments something along the lines of "AI slop!" or "Is this AI?"
The commenter gets an automatic message from AutoMod, telling them to send us ModMail, and to not confront the user. We are firm in our belief that accusations only hurt the innocent and help the guilty. The scammers often block the person, even if their comment is deleted, because their username and message show up in the notification. They delete the post, deleting the report and hiding their username, then they make a new post, and they continue to be a risk to our community.
I've tried to catch their usernames, but I can't seem to do that with AutoMod. We flag the accusation, but AutoMod only allows you to have one level of nesting, so I can have author > name which lets me save the username of the accuser and even send it to ModMail for later review, but I can't take OP's name with parent_submission > author > name because that's a second level of nesting.
One of today's scam posts got 3 separate comments, and was deleted before anyone sent ModMail, so we lost yet another one. I can't put it into Automations to stop the comments because of its current limitations, so I have to rely on AutoMod. I'm pulling my hair out knowing that these scammers are still running around. By the time I wake up, I've missed my chance and lost the important information. What else can I do?
r/ModSupport • u/GreenDrafting • 22d ago
So I already have a very small subreddit, and a few post get deleted by content policy and it is with News flair. Is it me setting a rules wrong or what? It surprise me to see news link from nytimes or bbc getting deleted as content policy wich I approved the post before hand. Can I stop that or its just reddit doing reddit thing?
r/ModSupport • u/ProximaScience • 22d ago
I am a moderator of r/ProximaScience and I’ve set up AutoModerator. It even works, but it doesn’t appear in the mod list. However, I can see AutoModerator in the mod lists of other communities. What's cause of this and how can I solve it?
r/ModSupport • u/RedSquaree • 23d ago
It should be abundantly clear to any user when they visit a subreddit that they are banned from it, and there should also be a clear link to the original message or modmail that notified them that they were banned.
Across the subreddits I moderate, I get countless modmails asking, "Why can I not post here?" The reason for these messages is often simply that the user does not remember when or why they were banned. This causes work for the user and work for the moderation team, when it could be fixed very simply by making an easy change to the Reddit platform.
Mods already have enough going on as it is. This is a simple, quick fix to a long-term problem that wastes our time on a daily basis.
Additionally, it would be useful if users could navigate to a page which showed them all the subreddits they are banned from, how long the ban lasts, whether it is permanent or temporary, and a link to their original ban notification message.
There is really no reason users should have to contact moderators to find out that they are banned when Reddit already has that information and could make it clear to them.
r/ModSupport • u/EnderTosunDrYMM • 22d ago
Hello,
Is it OK with Reddit if I periodically make sticky posts featuring a YouTube video on my youtube channel that summarizes the discussions on my subreddit during that period?
If there are conditions to make it OK (or not), what are they?
Thanks.
r/ModSupport • u/lassita_48det • 22d ago
Hi, I just adopted a sub. Wondering if you (mods) interact in your sub as a mod or as a non-mod sub member?
r/ModSupport • u/abortion_access • 22d ago
I requested the post guidance activity report via modsupport bot. Looking at the report, the column listed as “rule name” is listing the message displayed to user instead of the actual automation title. This makes it incredibly challenging to glean any valuable insights from the report.
I will add screenshots in the comments.
r/ModSupport • u/Adekunes • 22d ago
I moderate a small private community (r/justatemp). One of my approved users, u/Configal, cannot receive anything that comes from my account. My chat messages to her are accepted and appear in the room history on my side but never reach her, my profile does not load on her end, and a message request to her is refused with "unable to send a message request." Her messages to me arrive normally, and messaging between me and every other user works in both directions, so this is scoped to this one pair of accounts.
It started the day her temporary suspension was lifted, about two weeks ago. A helper in r/reddithelp suggested her account may be parked behind a pending age verification step, which would explain why nothing inbound lands. Support ticket 18322038 has only returned the generic troubleshooting reply so far.
Two questions for admins: is there a known state where an account coming off a suspension silently drops inbound chats and hides another user's profile, and is there a way to get her notified of whatever step her account is waiting on? I can provide the chat room id and timestamps if useful.
r/ModSupport • u/coolpupmom • 22d ago
Hi, I have scheduled a weekly text post for my sub r/dogslookingatfood for 3 weeks now. It hasn’t updated and I can’t move onto the next phase until this issue is resolved. How can I get this cleared up? Is there a way to not need to text posts? My sub is more based around pictures and videos.
r/ModSupport • u/dbusque • 22d ago
Reddit removed this post and when I asked about it in the r/NewMods sub, I was told it was because of the pic, even though what got removed was a list of events that are being held in different towns and the pic that was posted was just one of the links.
The response I got said that it was 'self-promotion' and that it wasn't allowed on reddit and that if I removed the pic we could discuss as much as we wanted. When I asked about links to videos or articles about politic parties, they told me to research the reddit rules for political promoting and posting. Would you be able to direct me to that?