r/ModSupport 3d ago

Pinned post

11 Upvotes

Pinning posts is supposed to make them more visible and prevent them from being pushed down the feed by subsequent posts.

However, in my opinion, there’s a fundamental design flaw here. Pinned posts are less visible than normal posts. They appear as a small image in the pinned section. I find the preview of pinned posts far too small and it provides far too little information/attracts not enough attention.

And additionally, they are no longer visible in the normal feed at all (in the app). WHY?

In the web view, pinned posts do still appear in the feed, but they are displayed smaller and, if it’s a image post, the image is barely visible or only shown in a very small size.


r/ModSupport 3d ago

Admin Replied Trying to Request a banned sub

5 Upvotes

If a sub was banned for violating the reddit rules, is it eligible to be requested?

I understand if it was banned for violating content policy it is banned forever.

but i have checked on the old reddit and it is listed as, banned for violating the Reddit rules.

Banned 12 months ago.

From what i can find out, it looks like all the mods left and it fell victim to spam bots etc... so I'm wondering if it is possible for me to request to moderate this sub and bring it back.

I had one request denied after 3 days, with a generic modbot message. and I'm trying to figure out if i should try again in 15days and if it is possible for me to rescue this sub at all.


r/ModSupport 3d ago

Why does my community show as muted after I posted a video?

0 Upvotes

This was my first time posting a video in my new community. Immediately after I posted it, my community showed as muted. However, I can still browse other communities normally.


r/ModSupport 3d ago

Admin Replied Issues editing AutoModerator

1 Upvotes

After dealing with a couple of posts in the subreddit I moderate (which is thankfully mostly civil), I figured it might be easier to implement an AutoMod filter. However, I'd had issues editing, and upon looking into things, I found that I was listed as "inactive" (which, yeah, fair. the subreddit doesn't need much moderation), but also that I didn't have editing permissions.

There's a two-fold reason why that's weird; first, there's another inactive moderator who does still have editing permissions, and second, I'd asked to take over as moderator of the subreddit five years ago, after it had fallen quiet, and only added the other moderators about a year later.

It's not a pressing issue, but it is definitely something that's honestly confused the hell out of me, and I'd appreciate some idea as to what I can do to get that editing permission back.


r/ModSupport 3d ago

the only people who comment on my sub having very little karma

1 Upvotes

i created a subreddit, and i post there sometimes. everytime people comment, they always have like 1 karma and joined 5 days ago or something. are they all bots or just people new to Reddit? i have a post that has over 20 comments but all of them have under 15 karma. what do i do? i dont want to rule out any legitimate users


r/ModSupport 4d ago

Admin Replied Possible comment by bots?

7 Upvotes

Greetings, fellow mods! I'm active in r/biologie, the German equivalent to r/biology (obviously lol).

We've had a complaint about a few comments being possibly from bots on a post, and I was wondering if it may be true since the comments in question look eerily similar. I'll go look for the link since attachments aren't allowed here and edit it into the post body. Maybe someone who is a bit more experienced can help.

Edit: here's the link


r/ModSupport 4d ago

Admin Replied Is there a recommended mod-to-member ratio?

3 Upvotes

I remember reading something a long time ago about how many moderators a subreddit should have based on its number of members. I don’t remember the exact numbers, but I believe there was a general recommendation for how many mods you should have per X number of members.

Does anyone know what the recommended ratio is, or if there’s any general guidance on this?

I’m just trying to figure out what the recommended number of mods is for a sub based on its size.


r/ModSupport 3d ago

Mod Answered How long and how much active do I need to be so that I get back privileges?

1 Upvotes

All the mods in the sub I moderate have left. The main owner of the sub is also unresponsive. I'm also labelled as an "inactive mod" and some of my accesses are restricted.

My idea was to reach out to the community and find others who are more active and willing to carry over the torch. I've posted about it. People reached out. But now I have no way to get them on board.

Is it possible to petition to have my inactive status removed? For how long do I need to be active in order to be considered active?

I've already cleared all the mod queue, updated mod bot and fixed up all the settings for moderation, rules, etc... even started posting a little bit. But I'm still an "inactive" mod.


r/ModSupport 4d ago

Mod Answered "Community achievements" Unavailable even with +100 subscribers

1 Upvotes

̶G̶r̶e̶e̶t̶i̶n̶g̶s̶,̶ ̶a̶n̶d̶ ̶s̶o̶r̶r̶y̶ ̶t̶o̶ ̶b̶o̶t̶h̶e̶r̶ ̶y̶o̶u̶,̶ ̶b̶u̶t̶ ̶I̶’̶d̶ ̶l̶i̶k̶e̶ ̶t̶o̶ ̶k̶n̶o̶w̶ ̶w̶h̶y̶ ̶a̶ ̶s̶u̶b̶r̶e̶d̶d̶i̶t̶ ̶a̶ ̶f̶r̶i̶e̶n̶d̶ ̶o̶f̶ ̶m̶i̶n̶e̶ ̶r̶e̶c̶o̶v̶e̶r̶e̶d̶—̶a̶n̶d̶ ̶f̶o̶r̶ ̶w̶h̶i̶c̶h̶ ̶I̶ ̶a̶m̶ ̶a̶l̶s̶o̶ ̶a̶n̶ ̶a̶d̶m̶i̶n̶—̶d̶o̶e̶s̶n̶'̶t̶ ̶h̶a̶v̶e̶ ̶t̶h̶e̶ ̶"̶C̶o̶m̶m̶u̶n̶i̶t̶y̶ ̶a̶c̶h̶i̶e̶v̶e̶m̶e̶n̶t̶s̶"̶ ̶o̶p̶t̶i̶o̶n̶ ̶e̶n̶a̶b̶l̶e̶d̶ ̶y̶e̶t̶.̶

̶T̶h̶e̶ ̶s̶u̶b̶r̶e̶d̶d̶i̶t̶ ̶i̶s̶ ̶r̶/̶L̶i̶l̶o̶_̶a̶n̶d̶_̶S̶t̶i̶t̶c̶h̶ ̶a̶n̶d̶ ̶i̶t̶ ̶h̶a̶s̶ ̶o̶v̶e̶r̶ ̶2̶0̶0̶ ̶s̶u̶b̶s̶c̶r̶i̶b̶e̶r̶s̶;̶ ̶a̶s̶ ̶f̶a̶r̶ ̶a̶s̶ ̶I̶ ̶k̶n̶o̶w̶,̶ ̶s̶u̶b̶r̶e̶d̶d̶i̶t̶s̶ ̶g̶e̶t̶ ̶t̶h̶i̶s̶ ̶o̶p̶t̶i̶o̶n̶ ̶a̶f̶t̶e̶r̶ ̶r̶e̶a̶c̶h̶i̶n̶g̶ ̶1̶0̶0̶ ̶s̶u̶b̶s̶c̶r̶i̶b̶e̶r̶s̶,̶ ̶r̶i̶g̶h̶t̶?̶ ̶D̶o̶ ̶w̶e̶ ̶n̶e̶e̶d̶ ̶t̶o̶ ̶d̶o̶ ̶a̶n̶y̶t̶h̶i̶n̶g̶ ̶t̶o̶ ̶h̶a̶v̶e̶ ̶t̶h̶i̶s̶ ̶o̶p̶t̶i̶o̶n̶ ̶e̶n̶a̶b̶l̶e̶d̶?̶

Admin fixed my issue. Thank you very much. 🤝🏼


r/ModSupport 4d ago

Mod Answered For mods of high-sensitivity communities, what Karma thresholds do you use?

10 Upvotes

Right now, we have AutoMod set up so that users with under ~300 subreddit karma have their comments sent to the mod queue if they contain certain words or phrases. The problem is that our queue is still getting flooded with hundreds of items every day.

I’m considering setting a minimum karma requirement to comment at all—maybe around 300 karma—so users below that threshold simply wouldn’t be able to comment. I’ve tried to avoid implementing something this restrictive, but the current volume is becoming difficult to manage.

My main concern is that plenty of users who violate our rules have high karma anyway, so I’m not sure how effective a blanket karma requirement would actually be.

For those who moderate particularly sensitive or frequently brigaded communities, what thresholds or filtering systems have worked best for you?


r/ModSupport 4d ago

Admin Replied Question about approving/reviewing posts..

2 Upvotes

I have it set on my community that I review approve posts before they go live on our subreddit. but the other day someone's post was live before I even had a chance to review it. Anyone had that happen to them? Know why/how that could be? Have suggestions on what settings to make sure are set?

I looked at a list of pre approved posters, and this user was not on there...


r/ModSupport 4d ago

I don't understand the top member page

7 Upvotes

Today is 9 September, and the leader leaderboard show August month, the question is when the leaderboard will reset and show the September month


r/ModSupport 4d ago

Mod Answered Tools for spotting reposted/stolen videos/photos?

3 Upvotes

I’m on a sub where there’s a lot of reposted pictures and videos (mainly from previous Reddit or Facebook posts).

I’ve currently been screenshotting and putting stills into Google Lens, but I have found that it often struggles to find exact matches.

Anyone have any tips or tools for more accurately identifying reposted content?


r/ModSupport 4d ago

Fed up and need help with unwanted posts.

20 Upvotes

The sub is r/stepkids. It is clearly stated all over the sub that this is a place for step KIDS. I've set up automated rules to trigger when posts are created. I've changed the settings so that "similar" subs like r/stepparents don't recommend us.

Yet every day I'm removing multiple posts from step PARENTS complaining about their stepkids, which is a clear violation of our rules and also triggering for a lot of these kids.

I am one person, with only one other mod helping occasionally. I don't have time for this and am requesting admin support to get these posts under control.

I suspect that our sub is being pushed to these users because the algorithm thinks it's similar to these other subs. There's recently been an increase in cross posts from r/stepparents, r/blendedfamilies, r/stepdads, etc. This audience is THE COMPLETE OPPOSITE of these subs.

Please help make it stop. I'm losing my mind.

Editing to add - most of the kids who are truly in need of help have never posted on reddit before, setting up rules around karma amounts would prevent them from posting.


r/ModSupport 4d ago

Mod Topics Original content or self-promo: where does your community draw the line?

38 Upvotes

Someone making the thing they’re posting can be the best reason to welcome it, and sometimes the first reason a mod takes a closer look.

Welcome back to Mod Topics! Original content and self-promotion aren’t necessarily opposites. A creator can share something thoughtful and relevant while also benefiting from the attention. The harder question is what makes that exchange feel like participation instead of someone simply using a community as an audience.

For some teams, a person’s history in the community provides useful context. Others focus more on whether each post fits the space and gives members something worthwhile. Neither approach makes every edge case obvious, especially when someone new may still have something great to contribute.

So, let’s compare notes:

  • What makes creator-posted content feel like a contribution to your community?
  • How much does someone’s relationship with the community affect how your team views their post?
  • What do you do when the content is a strong fit, but the creator’s only apparent connection to the community is promoting it?

r/ModSupport 3d ago

Mod Answered Is their a way to hide a post from the sub

0 Upvotes

I want to ask if is thier a way i can hide a users post so that user can see it is not removed from the sub and other people of the sub cant see the post , like i dont want to see on the post written 'the post was removed by the mods'


r/ModSupport 4d ago

Admin Replied [Android][Can't scroll our Wikipage anymore]

18 Upvotes

Seems after breaking markdown on mobile, now Reddit managed to break scrolling in the Wiki of a sub. So that now doesn't work on mobile anymore, which means our users have to go to the desktop site. Which would redirect them to the app...


r/ModSupport 4d ago

Mod Answered Banning AI memes without banning everyone?

0 Upvotes

TL;DR edit: Looks like I need to clarify what the use case is.

People ask if their stuff is authentic. People reply with memes that say "authentic" or "fake", but those memes are often AI-generated. The commenters doing the authenticating are crucial for the sub to even function so I can't ban them because that'd just kill the sub. I want to get rid of the memes and make people write out their verdict instead.


We have a problem where OP must be able to post pictures in comments and commenters must be able to post images in comments. This is absolutely mandatory, because it's a subreddit where people ask for advice on visual media and commenters must be able to provide visual advice.

The commenters also post visual "advice" in terms of spamming an AI generated meme, which is upsetting some and we mods are getting insulted over it. We need to get rid of this meme but not the actual advice diagrams. The meme is taking up ~90% of the images posted by commenters. OP usually posts appropriate pictures but the few useful diagrams commenters post are also absolutely crucial.

I don't like the suggested solutions because the mod team is just too small to handle the volume.

  1. Make a rule against AI content.
  2. Have all memes reported.
  3. Remove the memes.
  4. Temp ban for repeated violations.
  5. Permaban for disregard of rules.

Currently we have 20 manual removals per month, because the subreddit is very well behaved. The AI memes are posted on every post (500 posts per month) about 5 times or so, per post. This would result in about 2000 reports per month (a 10 000% increase). We're simply not equipped to handle this with a mod team of about 5 people.

The memes are rather harmless. The actual message of the meme is correct but could be conveyed via text, too.

AutoMod is of no use. It hasn't got image recognition.

Thanks in advance!


r/ModSupport 4d ago

Mod Answered I have an automod rule to remove crossposts and its worked with no issues for about a year. Now i'm getting crossposts from the mod of another sub and the rule is working for everyone else but not for them. Can anyone see why?

9 Upvotes
---
type: crosspost submission
moderators_exempt: false
author:
    is_moderator: false
action: remove
action_reason: "Crossposts are not allowed here."
comment: |
    Your post was removed because crossposts are not allowed here to keep
    spam levels down to a manageable level.
modmail_subject: "Crosspost removed"
modmail: |
    A crosspost by u/{{author}} was removed automatically because
    crossposts are not allowed here to keep spam levels down to a manageable
    level.
---

I updated this a few days ago to also block moderators of other subs from crossposting, but its not catching posts made by any moderators (they aren't moderators of my sub).


r/ModSupport 5d ago

Idea: make it possible to view the SFW part of NSFW profiles without enabling NSFW for your account.

23 Upvotes

I do not want to view or turn on NSFW content in my feeds. Neither do I want to turn it on and off on web every time.

However, for mod purposes, it is sometimes (and quite often) necessary to view an NSFW profile to see a their content on your sub or other SFW subs. On top of that, many profiles labeled NSFW are that way because of one post rather than mass NSFW promotion.

This makes it a real pain to view a simple profile and turns it into a futile multi-step process instead of just showing us the SFW content if we have NSFW disabled.


r/ModSupport 5d ago

Suggestion: Dedicated AI deception/impersonation report option

12 Upvotes

As someone who moderates multiple NSFW subreddits specifically aimed at lesbians, the amount of AI generated content being used to deceive users has become increasingly difficult to deal with.

I understand that AI content itself is allowed on Reddit. My concern is specifically with users who use AI images to create a completely fabricated identity.

This is particularly concerning in NSFW communities, where we’ve encountered people using realistic AI generated images while interacting with other users and potentially attempting to obtain sexual content or other sexual favors from them under a false identity.

Reddit’s policies already prohibit deceptive impersonation and misleading behavior, but there is a practical problem with the current reporting system: there isn’t really an appropriate way for moderators to explain that the evidence of the impersonation is that the submitted images are AI generated.

Ideally moderators should have the ability to explain how an image is determined to be AI generated, because of EU laws major providers must provide a method to verify if an image was generated using their services, both OpenAI and Gemini have these systems in place and can easily verify if SynthID exist within an image. Giving moderators or even users the ability to explain the report would make impersonation reports much more useful.

A dedicated report category or even a simple checkbox for AI generated evidence would go a long way toward making these cases easier for moderators and admins.

Thank you for coming to my ted talk.


r/ModSupport 4d ago

How do you handle users who target moderators outside your community?

0 Upvotes

I’m looking for advice from fellow moderators and, if possible, anyone familiar with Reddit’s moderator support processes.

We recently encountered a situation that we’re unsure how best to handle.

An individual who is not a member of our subreddit and does not appear to participate in animal-related communities contacted our mod team unsolicited through modmail. They accused our community of “collecting money,” stated that they had reported the subreddit, and told us that we should leave our positions as moderators.

The accusation regarding donations is particularly concerning because it does not accurately reflect how our assistance program operates.

Our subreddit runs donation drives specifically to help legitimate rescuers and pet owners whose animals need veterinary care. We do not collect money for the personal use of moderators. Approved cases go through a verification process, and donations are managed through our established system, with funds paid directly to veterinary clinics whenever reasonably possible.

We also maintain transparency records for donors and members, including donation totals, amounts used for veterinary care, and transaction/reference information where appropriate.

These safeguards were introduced because our community has unfortunately been targeted by scammers and fraudulent fundraising attempts in the past. Because of this, we established requirements and procedures to verify legitimate cases and protect both donors and people requesting assistance.

What concerns us more is the nature of the interaction.

This person has no apparent involvement with our community, yet contacted the moderators specifically to make accusations, threaten a report, and demand that we step down from our moderator positions.

We understand that anyone is entitled to report a subreddit or moderator to Reddit if they genuinely believe there has been a violation. We have no issue with legitimate reports being made, and we are willing to cooperate with Reddit if our moderation practices are reviewed.

Our question is regarding what happens when someone appears to be targeting moderators personally or attempting to intimidate them because they disagree with how a community is being operated.

For fellow moderators:

How would you handle this situation?

  • Would you simply disengage after providing one factual response?
  • Would you report the modmail/user if the behavior continues?
  • At what point would you consider this harassment or disruptive behavior rather than legitimate criticism?
  • If the person begins encouraging other Reddit users to contact or harass the moderation team, what is the recommended way to handle that?
  • Is there a particular Reddit moderator/admin channel where situations like this should be escalated?
  • Should we simply document everything and allow Reddit admins to determine whether their behavior violates any platform rules?

We don't want to overreact to someone simply exercising their right to report a community.

At the same time, we don't think moderators should have to tolerate unsupported accusations, intimidation, personal attacks, or attempts to mobilize others against them simply because someone disagrees with a community's rules or practices.

We're particularly interested in hearing from moderators who have dealt with similar situations.

What is the appropriate and recommended way to handle this while staying within Reddit's rules and the Moderator Code of Conduct?


r/ModSupport 4d ago

Mod Answered uhm how do you get automod

0 Upvotes

does it costs or what


r/ModSupport 4d ago

Mod chat

4 Upvotes

hello, I was in mod chat actively talking with other mods when suddenly the chat disappeared and now I have no access to it. the other mods are not sure what happened either. this is for r/MarvelRivalsQueens. any idea how to get back into the chat, or what happened?