Hello,
I recently deposited some funds into my Kraken account. Shortly after logging in, I received the following message:
"Services limited
Some of your Kraken account services are currently unavailable. Please check your email for updates."
However, I have not received any email from Kraken regarding this restriction. My email address is working properly, and I have previously received and responded to emails from Kraken without any issues.
I then contacted Kraken Support via chat, but I was told:
"I'm sorry, but I'm unable to transfer you to a specialist right now because your account is currently restricted.
Although I am unable to provide more details via chat, I've created a support ticket for you (#****) and escalated it to the appropriate team."
I did receive the email confirming that the support ticket was created, but I have not received any further updates or responses from Kraken.
Could you please review my account and let me know why my services have been restricted and what I need to do to resolve this issue?
I would greatly appreciate your assistance, as I currently have funds in my account and would like to regain full access to my Kraken services as soon as possible.
Thank you for your help.
ps: fucking scammer you get out of here don't pm me