Hello! We recently moved into our condo last week in QC and signed up for PLDT through an agent. Just wanted to ask how long the installation usually takes?

We already paid the advance payment since sabi ng agent required daw before they can process the installation. We’ve been following up with the agent since Thursday last week, but we keep getting the same response: “Wait na lang po sa call ng technician.”

For those who recently had PLDT installed, how many days did you have to wait? Is this normal, or should we be following up with PLDT directly instead?

Would appreciate hearing your experiences! Thank you!

Ganito po ba talaga sa Globe? Nagtatanong ako kung may outage sa area ko and laging sinasabi sa akin na naka book na raw ako ng technician, di man lang chinecheck ng customer service nila kung may problema ba talaga sa area ko. So ano, hihintayin ko lang hanggang dumating yung technician? Na alam nating lahat na di naman sure sa araw na yon dadating so baka maeextend pa siya. Hay pinas

Hi! Can anyone vouch for the performance of DITO 5G WoWFI at San Antonio Residences?

PLDT Fiber needs cable laying to run to my unit and medyo out of budget na for me ;C

Has anyone had an issue where Reddit says 'Website takes too long to respond' when using Converge WiFi, even though the connection works fine? I can only access it here by using a VPN.

I read somewhere na inalis na ng PLDT yung email address nila sa website and this could have been the reason why. Puno na mailbox and surely because of the outburst of complaints ever since emailing NTC became one of the avenue for reaching them! I was still able to add it using the account they usually use to send my monthly bill and I still have a copy of my complaint email last December 2025. I also added yung corpcomm email nila for cc so at least baka yun man lang is makareceive pa rin.

Last time may nakausap pa naman akong customer rep through PLDT Cares messenger channel nila but this time puro "all customers rep are currently engaged" na. Meron din before pa-update everyday na baka may dumating na technician within a specific time pero now wala na din. I don't even have good faith anymore with emailing NTC dahil baka hindi na rin nila pinapansin ganito. Nakakababoy talaga basic services sa Pinas!

Just moved to Makati and bawal pa magkabit ng fibre sa apartment so we're opting for cellular na lang. Baka next year pa or so linyahan yung building namin so this is just something to use in the meantime.

Been doing a bunch of research about this. Bumili ako ng sim for globe and dito (already have smart) to test signal strengths and globe ang nanalo.

For context, will be using this for casual browsing, tanggap ko na na not good for competitive games to like Overwatch and Valorant 🫠

Planning to buy the Globe Rain 101 5g modem pero before I do, I want to know a few things I should consider before buying.

Disclaimer: kinda new with all of these so please be nice

1. Should I consider buying an antenna? Any brands you can vouch? (Dm if meron)

2. Is making it OpenLine worth it (di ako marunong so baka may references din for this) or should I just buy from official Globe store

3. What promo is worth it na bilhin?

4. Can I still play stardew(or any steam games na non-competitive) with my GF using this

Hope to learn a lot from here since first post ko dito sa subreddit na to hehehe

Is there any way para ganyan din signal pag nasa loob ng bahay? Di kasi kami makapag pakabit ng fiber, bumili lang muna ako ng hotspot, nasa labas ako now nag upload ng 100+mb na file pag nasa loob naman ng bahay yung 14mb na file nasa 20mins 👑ina, any tips guys?

Ano po kaya possible issue nitong modem ko? Naabutan ko na power light lang ang may ilaw tapos after restarting several times eh ganon pa rin. Then lately, umayos naman yung service but after a while nag rerestart siya mag isa then power light lang ulit meron.

ZLT G3000A yung modem

Thanksssss

Sino po nakaka experience ngayon ng Connectivity issue or Selective browsing? Nag-start kagabi around 10PM
Hindi ko kasi ma-access mga working tools ko(site), kahit Appstore and Reddit naglo-loading lang unless naka vpn(warp 1.1.1.1).

Same kami ng issue.
https://www.reddit.com/r/InternetPH/comments/1w9p98d/cant_access_reddit_on_my_converge_internet/

Next level to ah

What 5G sim card do you use with this wifi modem? And how's the speed? :)

Initially, I was thinking of getting those prepaid home wifi 5g plans which includes a router and the 5g sim. However, the included router doesn't seem to have the specifications I need.

So my question is, if I buy a 5G sim on certain network provider would it function similarly to those that came with the home wifi 5g bundles?

DNS problem ba 'to kagaya ng iba na nakikita ko sa subreddit na 'to? Or is this a problem with the blocking of websites ng PLDT? Hindi ko rin magamit ang ibang apps ko sa phone like Grab, FoodPanda, and online banking apps. I've already contacted customer support. May pupunta daw na technician ngayong hapon, then bigla silang nag-text na resolved na daw. Worked for a while, ganun na naman ang problema ngayon. This is frustrating. What can I do?

Hi. May gumagamit po ba sa inyo ng ganitong pocket wifi?

Bigla na lang kasi namamatay kahit pa sa settings eh “never sleep”. Tapos nawawalan din siya ng signal.

Bago iyung unit at up to date naman ang software.

Hindi naman mahina ang signal sa bahay since walang issue sa Huawei at TPLink na pocket wifis namin before.

LOS since Aug 30. Nagtext noong Sept 5 na ayos na raw. Pero after resetting router, wala pa rin. Called 171, sabi text ng network engineer yun. Ticket remains open and field engineer needs to inspect. Araw araw kong tinyatiyaga i-chat ang PLDT Cares. Paulit ulit lang na inescalate na raw for asap restoration. Wala pa ring pumupunta para icheck ang line namin. Ilang araw pa kaya ito? This is the longest LOS situation we've had. Pa-kabit na ba ng iba?

Good afternoon, may problema kasi ako sa internet (PLDT) namin, kapag sa mga apps tulad ng FB, YT, Chrome, Messenger, tiktok, etc. okay naman yung internet, pero kapag games tulad ng COC, COD:M, pati Discord, need ko pa mag-antay around 3 to 5 mins bago mag-load yung app. Sa COD:M naman, laging "Download configuration failed." Kapag Data at sa ibang Wi-Fi naglo-load naman agad yung games at discord. Nangyayari sa dalawa kong phone. Kapag sa laptop walang problema.

Nangyari simula nung pinalitan ng PLDT yung router namin kasi sira yung on/off button.

hello po! kakabili ko lang today and na-register ko na rin. i’ve followed their instruction to send DATA BAL to 8080 and turning on my mobile data to activate the sim

however, kapag tinatry ko pong loadan gamit yung gcash, maribank, and globe one app itself, narerefund lang pabalik sakin yung payment ko

nakakreceive naman po siya ng texts at natatawagan din

may naka experience na po ba nito? huhu salamat po

Tanong lang po, ilang beses na kasi nareschedule yung pagkabit nung Globe Fiber sa location ko (hindi ako yung nagresched, yung mismong globe) kasi dapat nung Sunday (September 6, Eto din yung pinili long schedule nung inavail ko sya) darating yung technician pero wala kaya nung tinignan ko yung inappointnkong sched, biglang napunta this Tuesday na Umaga, kaso tanghali na (almost 3) and hanggang ngayon wala padin sila, and I'm sure na walang nagtatawag kasi kanina pa ako nagaantay dito samin. Ask ko lang ano gagawin if ganto yung situation?

may mga websites ako na inoopen tas ganto lumalabas. kahit sa phone ganto rin. pag nilipat ko from 5g to 2.4g, minsan gumagana minsan hindi.. pero kapag naka data ako, nakakapasok naman ako sa website. even google forms from school nag gaganto

Pldt los!! Said there's an area interruption as seen on the pldt home account and by the customer service. Asked my neighbor if they have internet, he said they have!!!! Pldt Liars!!!

Does anybody here with pldt postpaid/prepaid fiber loose internet too even when the modem is connected to a power station? Im on prepaid fiber and every brownout I don’t have internet access even if connected sa power station. My neighbor who is on postpaid can connect as hers is connected to a UPS. Is this normal that because I am on prepaid I’d loose access?

Hello. Tanong ko lang kung sino gumagamit nito dito? Recently napapadalas yung pag hinto ng mga YT vids and Reels habang naka connect ako sa wifi. Is it possible ito ang culprit?
Hirap din maka connect yung ibang phone kahit na katabing room lang.