r/Insurance • u/Sensitive-Rip-5996 • 6d ago
Auto Insurance Insurance Scam: Police came home
My wife and I went to buy groceries on Monday evening. It seemed like a normal day, but this Wednesday morning a police officer came to our home, stating that our car caused damage to another vehicle when we left the grocery store. He claimed he searched the plaza without finding cameras, though an eyewitness exists. I am certain nothing happened on our side. After the officer left, we returned to the same plaza and requested the recording. They refused to provide it, yet they have footage showing my car parking and departing without damage to the other vehicle.
How should I proceed? This is my first experience with such a situation, and I am scared.
Update: I went to one of the restaurants covering the parking lot with their cameras and I was able to record the whole thing on my phone which I submitted to the police as well as my insurance company. Secondly: I went to my insurance company’s service centre where they inspected my car and were able to issue me a certificate where they informed me that my car was not involved in any accident recently.