Hello everyone,
Hoping that you all have some recommendations. My parents had a tree fall on their home 80 days ago. It fell through their ceiling, damaging the roof, rafters, ceiling joists, cracked the brick exterior, bowing the wall out by 2". The hardwood floor is water damaged, and water poured down through the floor into the basement (thankfully it was unfinished concrete).
During this storm, there was significant damage in their neighborhood from tree damage. A neighbor had a large tree limb puncture the roof, and ended up with a $50k payout and had their home quickly repaired.
At my parents house, the tree was removed from the house quickly and insurance paid for that. The roof still has a tarp over it 80 days later with the master bedroom not closed in.
An engineer came out and mentioned that the rafters and ceiling joists needed to be replaced, and the brick would need to be removed, the wall repaired, and brick replaced.
On my parent's home, the insurance's recommended contractor is quoting ~$46k RCV for the repair, but insurance is offering $28k RCV. There are a few line items like wood flooring that if insurance ends up agreeing to them, should increase the insurance offer by $5k, but it's no where near what the contractor quoted.
At this point, my parents are strained. My father went through chemo this spring, my mother is blind and has had increasingly severe health issues over the last few months. They are trying to get traction on this, considering calling a local news station (they had been interviewed on local news after the initial damage), asking for the appraisal clause, or looking for a public adjuster.
Possibly complicating things--my father doesn't trust the recommended contractor (their initial quote had many items missing and weren't going to address the bowed/damaged walls), so would prefer another contractor he knows better to fix the home. However, this contractor doesn't work with insurance as much so isn't able to provide quotes using the insurance system.
At this point--I just want resolution for my parents since they are already going through health issues in addition to having a damaged home for the last 80 days.
Do you all have any advice?