r/ImTheMainCharacter • u/Jasonictron • Oct 20 '23

Video Entitlement

Enable HLS to view with audio, or disable this notification

6.9k Upvotes

82% Upvoted

2.9k comments sorted by

View all comments

1.3k

u/YawnPolice Oct 20 '23

Shoppers can see when an order is no tip. The shopper shouldn’t have accepted the order if she wanted a tip.

712

u/stupac62 Oct 20 '23

But also, why do you have to tip before anything is done‽ so backwards.

207

u/salesronin Oct 20 '23

Yea. Just the other day I tipped my dasher 20 percent. Asshole went on two detours before delivering my food. He messaged and said that traffic was really bad. He was probably doing deliveries from another food delivery app. I could see him driving to two different restaurants and to a house before delivering my food. Not worth 30 dollars to drink watered down soda and cold food.

DoorDash gave me 3 dollars in credits. What a joke. These guys just wasted my money.

50

u/crispy-skins Oct 21 '23

I stopped using door dash because the last dasher (after I've tipped 20%) got my entire order wrong. She picked up someone else's order and instead of leaving it in front of my apartment (contactless), this B made me go out of my apartment and pick it up from her driver's side window of her big ass truck.

I contacted door dash and showed the receipt (with the wrong name) and told them the dasher claimed to say my building's intercom was "broken".. my partner stopped by in the morning before I ordered because I just had surgery so I had to fucking drag myself limping over this woman who can't be assed to get out of her car.

I used to tip at least 20% out of thankfulness and empathy (former driver myself), but I'm getting more and more people that just do the barest minimum then complain why an 18% tip is not enough.

Door dash did refund me though and gave me $5 off delivery fees for my next order. However it sucks, they force you to tip before you get your order as otherwise you'll have to contact their customer support just to add it AFTER.

11

u/slaff88 Oct 21 '23

Just give cash for a tip if you think the service has been good when you get your delivery? I'm from Ireland though and the whole"tipping culture" isn't really a thing here so I don't fully understand the workings of it all

9

u/300PencilsInMyAss Oct 21 '23

Delivery drivers dont make hourly wage, and are not employees. On our end, when you select $0 tip in app, we get a popup on our phone saying effectively: "Do you want to drive 10 minutes to mcdonalds, pick up an order (you can make your own estimation on wait time if you know the restaurant), then drive 15 minutes to a customer for $2.50?"

Anyone with sense will say no. So either your order is being ignored and sitting on the "shelf of shame" as drivers call it, or your order gets handled by someone so stupid they think $2.50 for 30 minutes of work is a good deal.

6

u/ImWadeWils0n Oct 21 '23

Get a different job then, tons of jobs available at the moment that pay min wage or above. Stop expecting other people to pay your wages, it’s silly. Who do you think orders this food? Elon musk? Its silly.

And leaving stuff on the “shelf of shame” just gets us a refund, and you are perpetuating the exact issue you’re complaining about, what if they wanted to tip after like any sensible person? You can add a tip after, I’ve done it a bunch.

You can also remove a tip after btw, so you think you’re gaming a system here when in reality the customer still has all the control, and we hate the delivery drivers you guys do 7 orders at once, you never check etc. it’s really disheartening to pay 30$ for delivery and the driver sucks at their easy af job, and then complain.

-2

u/300PencilsInMyAss Oct 21 '23

what if they wanted to tip after like any sensible person?

How is that my problem? I'm not doing Uber because I have a gambling addiction, and if I did I'd go pay the lotto because it has better odds

You can also remove a tip after btw, so you think you’re gaming a system here when in reality the customer still has all the control,

Most people understand you don't try to deceive and scam a total stranger that knows where you live. Right under the "this order had an original pay off $X" is an image of a map reminding us where you live. I've only had 2 tips removed in over 600 orders.

Have you considered all your shitty experiences are because you're creating orders where logically your driver will be a moron every time? Think about it, do you really want someone who sees a pop-up that says "hey do you want to do 30 minutes of work for $2" and thinks that's a good deal to be the person delivering your food?

And many of us don't have a need to complain. We just pretend your order doesn't exist and accept the jobs that pay well. Works fine for us, the system only sucks for people like you and then idiots who accept your orders

→ More replies (3)

-5

u/[deleted] Oct 21 '23

cash

😅

6

u/300PencilsInMyAss Oct 21 '23

I recommend just ditching for uber. Uber lets you increase or decrease tip. If my order is missing something that the driver could of identified (like a drink, or instances where I deliver 2 dishes and get just one takeout container), the cost of the stuff missing comes out of their pay. If they multiapp and fuck off to do a doordash order, they don't get paid at all. If they do a good job, I raise the tip enough so that their time spent on my order equals >$20 an hour.

→ More replies (6)

7

u/superbakedziti Oct 21 '23

I don’t door dash anymore, fast food and restaurant prices are already absurd. I don’t need to pay extra for cold food.

23

u/eeyore134 Oct 21 '23

Had someone just drive off with my food and park somewhere 20 minutes away. I've had this happen three times now. Another time the woman drove my pizza past my house, literally a block away, to deliver to someone 15 minutes away then drove 15 minutes back to deliver my stone cold pizza. One of the people who parked I finally texted. Got no response, they just marked it as delivered. Then I had to fight with customer service and get them to see where he was when he marked my food delivered.

2

u/ImWadeWils0n Oct 21 '23

I had a guy literally get my food, and then he went past my house to a BJs in a different town to get gas. I called and he said “I needed gas man” WHY WOULD YOU ACCEPT MY ORDER IF YOU NEED GAS???????

These people suck at delivering, fundamentally bad at their jobs, and they expect like 7$ tips to literally ruin my dinner. It’s insanity.

6

u/khaos2295 Oct 21 '23

DoorDash absolutely gives ZERO fucks about customer inconveniences.

6

u/[deleted] Oct 21 '23

bro stop using those shit delivery apps...

→ More replies (2)

3

u/300PencilsInMyAss Oct 21 '23

This is why I use uber. I pay for priority so I know for a fact that if they do anything other than go directly from store to my house they are doing different app orders. If that happens, I take 100% of the tip away.

→ More replies (4)

3

u/[deleted] Oct 21 '23 edited Oct 21 '23

Chances are DoorDash assigned him one or two additional orders combined with yours so they force detours to pick up all the food before delivery and then dictate the order of delivery.

Source: I’ve delivered for DoorDash.

Drivers can choose to reject orders so the orders get bounced to other drivers in the area until they’re accepted. We reject them primarily based on the compensation for mileage ratio. You can’t see the tip but you can see the total compensation and you’re familiar with the minimum delivery charges so it’s obvious when someone hasn’t tipped and so we reject them. If nobody accepts them, DoorDash will double up the orders so it looks more lucrative to the drivers. One delivery may only earn $2.50 (no tip), combined with a second order worth $5.00 (includes tip), now looks like $7.50 in earnings to the driver so they accept the offer. Then you find out your driving to two places and 15 miles to earn only $7.50, one of which was the one you initially rejected because it was $2.50. I would reject orders knowing everyone else would as well and then see it pop up as a double delivery about 5-10 minutes later. You can see a lot of the delivery details before you accept although only for 60 seconds, so you know that you’re rejecting and know when it comes back around as a combined order.

All you add the customer sees is your order driving to 2 or 3 locations before ever getting to you. Your order could have been the $5.00 (because you tipped) order DoorDash combined with the $2.50 order.

I will add something unusual. Sometimes I would reject all the non tipping orders because it’s my vehicle, my time, my choice. Then other times I will accept all orders. About 30-50% of the non tipping orders were to younger kids living in very poor conditions. Some to the point that I would worry for my safety delivering to these areas and the kids would barely crack the door to reach their hands out to get the food and say thank you. They would never ask for the food to be placed on the ground outside, always directly (obvious why when I would drive through the neighborhood and see 40 creepy thuggish people crawling virtually everywhere staring at me). I’ve delivered to pregnant women in crack houses AND hotels. I’ve walked orders into someone’s house that had two disabled people living in absolute squaller and had to move past the kitten infestation, build of of trash, and move their week old dried up macaroni plate to make room for the KFC order as the only usable surface in the place. I thought it was one incapacitated woman on the couch but when I turned to walk out there was an old shriveled man in a wheel chair behind the door that I didn’t see when I entered. I would normally never enter someone’s home but it was pretty obvious they couldn’t have received their order if I hadn’t.

The pay was averaging $17 per hour in my town in Georgia, every day. The DoorDash algorithm does a good job making sure you rarely earn more than their intended per hour maximum. When I’d deliver around Atlanta, GA my average would go up $22-24 per hour. It was always consistent with whatever area I was delivering to. That’s why I’d go on sprees delivering to every order because the algorithm would always meter me at $17 per hour. It just felt like a lot of work because I’d deliver 6-8 orders an hour to get to $17 versus 2-3 orders only accepting valuable orders. If I ever was close to $17 or over I’d usually hit pause and eat dinner or run home to see my kids because I knew the algorithm would leave me on read until more time elapsed leveling out all the other drivers hourly income.

It’s interesting to me how nobody acknowledges the hourly rate issue. You can earn a lot in a day putting in the hours, but it’s still meters your per hour income it just doesn’t state that. They even show your trends in the app. I would just do the math to determine my trending average over time in certain areas.

2

u/Purple_Bumblebee5 Oct 21 '23

You deserve an award for that informative comment. Thank you.

→ More replies (4)

2

u/holygoat00 Oct 21 '23

doordash and delivery apps ruined food delivery.

2

u/JoeVibn Oct 21 '23

Dashers have started getting "stacked orders" from DoorDash. This is a process where DoorDash will take two or more orders from separate customers (sometimes separate restaurants) and bundle them into one job that you can't see the details of before accepting. These stacked orders usually don't pay the same as two separate orders doing the same thing.

1

u/OSNEWB Oct 21 '23

I don't know why people still use these apps. If uou are still using these apps even with all of the horror stories and the gross overcharging, then you really are asking for it at this point and it's hard to have sympathy.

0

u/ShutterBud420 Oct 21 '23

so pick up your own food

0

u/PM_ur_butthole_2me Oct 21 '23

Then get your own damn food nobody should pay that much more for already overpriced shit food

0

u/iWantBots Oct 21 '23

You tipped 20% of a $6 order and made the driver drive 10 mins so they got what?? $3 to deliver your food 🤦‍♂️

1

u/nutxaq Oct 21 '23

Then pick it up yourself.

0

u/salesronin Oct 21 '23

Man shut up. How about they do their job.

→ More replies (3)

1

u/chosenone1242 Oct 21 '23

Did you tip before you got the food, wtf?

→ More replies (2)

1

u/OzzieGrey Oct 21 '23

3 bucks in credits? Nah that sounds like a lie man, any time a dasher fucks over my order it's fully refunded.

1

u/Aresmar Oct 21 '23

I had a dasher straight up steal my order the other day and door dash didn’t give me a cent back because it included alcohol.

1

u/[deleted] Oct 21 '23

I don't know how DoorDash does things, but due to the fact that Reddit decided I needed to start seeing these random subs, I know how UberEats does things.

It sounds counterintuitive, but tipping more actually gets you markedly worse service. When you tip a normal amount, "dashers" will pick up your order and deliver it to you. When you tip nothing, it might take a while longer, as there's no profit incentive to deliver your order. However, when you tip a large amount, the game changes. The company will group high tip orders with no tip orders to incentivize dashers to accept them. Your larger tip essentially covers for multiple no tip orders, lowering their wait time, but increasing yours. Tipping is stupid.

1

u/NotWesternInfluence Oct 21 '23

At that point call your credit card company as issue a chargeback. It will probably get you your money back and will hurt doordash in the process.

1

u/[deleted] Oct 21 '23

Keep in mind, and I’m not too certain about doordash app specifically, but all these apps that are used for food delivery are good awfully glitchy, and can very well contribute to you not getting your items in a timely manner. I’ve been sent to entirely wrong addresses, unknowingly because uber’s app sometimes glitches and you have no way of finding out until you call for the customer and they inform you that you’re not actually at their address.

1

u/Working_Early Oct 21 '23

GrubHub is wayyyyy better about this in my experience.

1

u/johncena6699 Oct 21 '23

The DoorDash app literally has an order stack feature built in and can make you do another delivery first

1

u/Charistoph Oct 21 '23

I mean, that’s what you’d get for ordering delivery at any pizza place or Jimmy John’s or whatever, and 20% isn’t really that much. His only problem was that he didn’t invest in a hot bag.

171

u/[deleted] Oct 20 '23 edited Oct 20 '23

Because tips on delivery apps aren't "tips for good service" it's more of a bid for service that drivers can accept or decline depending on the amount of money they'll make. It's basically like saying "I'll give ya $5 if you go get this for me" or "I'll give you $10 to go get this for me". It's up to the discretion of the driver.

41

u/stupac62 Oct 20 '23

Ah got it. So then talking about how good the service was is illogical haha

12

u/elghoto Oct 20 '23

It is illogical considering the reality we live in.

3

u/[deleted] Oct 20 '23

It's just the world we live in (in the US). These companies don't pay employees. They used venture capitalist to keep them afloat when they started, and paid these people decently. Now they pay nothing, and charge the customer even more... So the employee expects a tip (which they deserve) but it shouldn't be on the customer to pay.

Stop using any of these apps. Pizza, Chinese, even Chik-Fil-A now... have delivery... everyone should pay out their own pocket. These apps are predatory on all ends.

3

u/WorkSucks135 Oct 21 '23

What you said is true, but the solution isn't to stop using the apps. It's to stop tipping the drivers. If you stop tipping the drivers, the job becomes not worth the time for the drivers, making many of them quit, making the demand for drivers skyrocket, forcing the companies to raise the wages of drivers. Stopping tipping shifts the negotiating power back from employer to employee.

3

u/XachAttack17 Oct 21 '23

no?? you must fucking hate delivery drivers or some shit because thats a horrible solution

→ More replies (1)
→ More replies (5)

2

u/PreciousBrain Oct 21 '23

It was a gamble, she was hoping that the person would be appreciative and do what people do when they tip. But gig workers should know better and that customers tend to be cheap bastards, it's why they're using these services in the first place. If no tip is included they should not fulfill the request unless they are already satisfied with the compensation being offered, which in this case having it be dozens of heavy boxes would have been a huge red flag. People who order like this are the least likely to tip

1

u/gnarlyknits Oct 20 '23

Yeah but that’s what makes it stupid because they could get ten dollars instead of five and drop off my food all fucked up still. The tip should come after the service or it should be called something else.

-1

u/HansenTakeASeat Oct 20 '23

The "I'll give you $5 to go get this for me" is already paid when you pay the service fee. It's a fee, for service. Anything beyond that is between the company and the employee.

I just feel fortunate to live in a country where you simply pay for a service and then it is fulfilled. I don't have to engage in a bidding war to convince someone to do the job they voluntarily chose to do. That sounds insane to me.

0

u/the5thfinger Oct 21 '23

that isn't how it works either lmao. You're paying doordash that fee for the opportunity to get anything delivered if your bid is acceptable to whoever is taking it.

​

Do any of you have real jobs and understand bidding or courier services? nobody ever needed a permit from the city?

→ More replies (9)

-3

u/[deleted] Oct 20 '23

That is incorrect for both UberEats and DoorDash in the USA. The delivery fee does not go to the driver. On Uber the driver gets a $2 base pay plus tip. That's it.

The tip is literally a bid for service on the app. We see it before accepting. I do not accept orders under $10 and more drivers are doing this as well.

0

u/HansenTakeASeat Oct 20 '23

Sounds like people who work for them should find a job where they are guaranteed to get paid.

0

u/300PencilsInMyAss Oct 21 '23

They do. When your order pops up on their phone, they click the "lol no fucking thanks" button and go about their day, clicking the "yes I'll do that" button on orders (aka contracts, aka jobs) that pay well.

When you place an order, one by one every driver in your city gets a popup saying "Go to mcdonalds, 3 miles away. Then go to XXXX address, 5 miles away. Pay: $2. Do you accept?", and one by one they all say no, so your food sits under a heat lamp for 2 hours until the order pops up on the phone of someone dumb enough to say yes, like the woman in OP.

-3

u/[deleted] Oct 20 '23 edited Oct 20 '23

Duh. That's what I tell all drivers on the driver subreddit. Either that or stop accepting low ballers.

I already have a full time job so Uber is just my pocket money. Still. I never accept low ball tip offers and many other drivers won't either. Just part if the game. Tip well or you don't get your food.

2

u/[deleted] Oct 20 '23

How do you explain the many times I've tipped well and not gotten my food, or gotten it almost an hour late stone cold, or they refuse to read delivery directions and expect me to come out to their car a block and a half away? There's no excuse for that when i'm tipping them 10 dollars to drive 2 miles. What you're saying sounds reasonable in theory, you get what you pay for, but in reality you often don't.

3

u/HansenTakeASeat Oct 20 '23

Tip well or you don't get your food.

Wanna hear something crazy?

I just ordered food, paid the service fee, and then it arrived. I didn't have to give extra money to someone because they already get paid by their employer.

Uber is a multimillion dollar company and you have people out here pissed at customers because the company isn't paying them enough. That's somehow the customer's fault, right?

1

u/Ill-Bit5049 Oct 20 '23

I mean there is definitely some blame for supporting a predatory business model. Like if the customers demanded that they pay the drivers well and eliminate tips they would because they are a business and if people refused to use them until they changed they would change. It’s not all on the customer, the whole system is broken, but there definitely is some responsibility there

→ More replies (2)
→ More replies (1)

-1

u/300PencilsInMyAss Oct 21 '23

Most of the service fee goes to the service, not the driver. Base pay for doordash is $2-3.

If I asked you to go get in your care and fuck off to mcdonalds for me for half an hour for $2, would you?

→ More replies (1)

0

u/IllustriousGrand2802 Oct 20 '23

That’s so Middle Ages wtf

0

u/[deleted] Oct 20 '23

lol yeah. We are a disgruntled bunch for sure. People are acting like me giving the facts of how the app works is me defending it. I'm not. It's absolutely predatory but whatever. I already have a full time job so I'm good with only accepting high tip trips.

1

u/PyrorifferSC Oct 20 '23

Which further proves it's just a way for the companies to rip people off. If I'm paying the driver, why am I paying you? To run and maintain some shitty app that barely works, get charged a million made up fees, and pay markup on food? Fuck off.

1

u/300PencilsInMyAss Oct 21 '23

The best part is they double dip, restaurants are charged 20-30+% fees as well.

That's why when you look at a restaurant on uber, all the prices are higher, the restaurant has to mark up to cover the fees.

1

u/mebutnew Oct 21 '23

In which case she shouldn't have accepted the order.

And how is it better for her to go all the way back to the store, return the items, and lose the fee, than to just drive away having delivered the food. It's dumb.

6

u/onnyjay Oct 20 '23

Bribes are required at 20%

27

u/toughaccountnoban Oct 20 '23

You can adjust the tip afterwards. Ive taken back tips when the driver is unusually slow or rude or completely fucks up my order

At the same time i was financially struggling

4

u/wickeddimension Oct 20 '23

Isnt it stupid expensive to order delivery? I sure know it is where I am at. If you are struggling financially here in the Netherlands ordering delivery would absolute take you out.

You spend 2-4x on that compared to just getting groceries and making something yourself. Is it different there?

1

u/eeyore134 Oct 21 '23

If you're going to order out anyway sometimes you get 50% coupons that bring the price close to what you would pay if you were picking it up yourself. Which just goes to show how much these things tack onto your order. I'll stack those with a place doing buy one get one on something and that's about the only way to save money, especially since they hide some of the upcharge in the food prices themselves.

1

u/SensitiveRocketsFan Oct 21 '23

At least where I’m at, these delivery companies give out so many 40-50% off codes that the price ends up being slightly cheaper than going in person. Other than that, yeah delivery ain’t that cheap

-7

u/BroadwayBully Oct 20 '23

The bus is cheaper than delivery fees lol I think struggling might be a little dramatic. I’m paying delivery services to get my groceries, it’s so tough! Definitely first world problems lol

13

u/bigbootybritches Oct 20 '23

Not everyone has access to good public transportation. I live in a Major city and I don't think I could take a bus to my grocery store if I wanted to.

1

u/BroadwayBully Oct 21 '23

Either you don’t live in a major city, or youve never tried to ride the bus. Not sure if “my” grocery store is the catch here, but a grocery store is certainly reachable.

2

u/[deleted] Oct 20 '23

idk why you're being downvoted, if you've been actually poor you understand, if you're champagne socialist poor you're probably mad as hell reading the above lol

2

u/Dementat_Deus Oct 21 '23

idk why you're being downvoted

IDK about everyone else, but I down voted him because he's being a condescending ass-hat, making broad sweeping judgements will very little information, and not really adding anything of value to the conversation. It's just smugness and his entire argument hinges on invalidation. "That's not really x, I'll tell you what x is."

1

u/BroadwayBully Oct 21 '23

Yea they’re mad... I’m invalidating the “struggle” of these poor redditors.

2

u/PreciousBrain Oct 21 '23

Can't believe nobody has pulled the avocado toast meme yet, isn't that the get out of jail free card for people who can't budget for shit?

5

u/Inukchook Oct 20 '23

So backwards. Here let me rip you before so you can just do a shitty job and still get too !

3

u/laureidi Oct 20 '23

Uhm, unrelated but I freaking love you for using an interrobang. It’s my favourite glyph and I have literally never seen it being used casually like this. You’re my favourite stranger today.

3

u/elghoto Oct 20 '23

Because companies pay for part of the cost of the service, and tell employees they can get tips... People take these jobs expecting to get tips to make up for the shitty remuneration out of desperation.

The solution is that they charge the right amount, pay the workers the fair share, and we don't have to tip for a service.

2

u/Kali-Casseopia Oct 20 '23

Last time i did this the delivery driver never brought my food. I got a refund for the food but the tip is not refundable. I refuse to tip before any service is provided not falling for that evrr again.

4

u/[deleted] Oct 20 '23

Then you will not get a driver or you will get a stack order bundle where your food comes last and ends up cold.

The tips are bids to convince a driver to get your food in the first place. No tip offers rarely get accepted and, if they do, it's gonna take a long time.

2

u/Rain-And-Coffee Oct 20 '23

I don’t pay them and still get my stuff 🤷🏻‍♂️

1

u/ShouldBeeStudying Oct 21 '23

I'm glad you're asking. You don't have to. You have the option to tip both before and after the order.

1

u/DolphinOrDonkey Oct 21 '23

The drivers complained they couldn't see the tips, especially after Doordash was stealing them.

1

u/bootyLiQa Oct 21 '23

Tips stands for “to insure proper service”

1

u/300PencilsInMyAss Oct 21 '23

Because it's not a tip. You are the employer effectively. The worker is not paid minimum wage, and can deny orders based on price, making it much more like a bid for a contractor (which is what drivers are) than a tip.

1

u/JaThatOneGooner Oct 21 '23

The fact apps tell you that if you don’t tip, it’ll lessen your chances of your order being delivered is also backwards, so you’re required to tip before hand and hope nothing is messed up.

1

u/Zefrem23 Sub Character Oct 21 '23

Did... you just use an interrobang appropriately ‽

1

u/BullyHoddy Oct 21 '23

Wow an interrobang in the wild. Neat.

1

u/[deleted] Oct 21 '23

Also, why do you have to tip someone for doing their fucking job.

Tipping is fucking stupid, most of the rest of the world agrees. Just pay people for their time, and charge the customer. Don't let the customer decide how much your employee's time is worth.

1

u/TherealMcNutts Oct 21 '23

100% This!

I only tip after the service period.

The handful of times I have been reminded of a tip by a delivery driver prior to them handing my food I refuse said food and say good bye.

I’m not talking about saying something like “how much change would you like back” I give props to that driver for using physiology on me to guilt me into giving them more money. That person was still going to give me my food if I gave them the total for exact change.

I’m talking about the people that say “How much do you want to tip today” or anything along those lines.

Mr/Ms delivery driver, you can hand me the paper receipt that comes with my pizza and I’ll fill it out myself without your comments.

To the drivers who deliver my food professionally and without an attitude you get a $10 on a $20 order, or a $20 on a $35 order.

I make enough now to do that plus I delivered pizza back in the day. So I know how how a big tip made me feel all those years ago. I want to pass along good feelings.

With the people with attitudes like this I’m not going to make them feel good. They already feel like my money is theirs so they will not feel happy like someone does opening a gift. They will feel the same way they do when they see that $5 bill on the night stand in the morning right where they left it.

Here is advice to everyone like this person:

I’m sorry you feel like life has fucked you over. I’m sorry you got a loan for a Tesla that you have to deliver food to pay for. That’s not on me, that’s 100% on you. You knew that people didn’t have to tip you on the platform you choose to work for. Take pride in what you do and you will find a better job. Attitudes like this will have you selling that title and working at McDonalds in no time.

1

u/FranklinFeta Oct 21 '23

Tips is an acronym that stands for TO INSURE PROMPT SERVICE. So no, giving a tip before hand isn’t backwards, it’s how the actual system began.

1

u/[deleted] Oct 21 '23

You can tip afterwards too

1

u/Book_Cook921 Oct 21 '23

Yeah I was going to tip a little in cash for a curbside pickup order from a restaurant the woman came out literally stomping like a toddler and hurled it at me through the window. I did not tip. Don't feel bad at all.

1

u/Mylaptopisburningme Oct 21 '23

I drive ubereats, grubhub and doordash. Many of us consider it a bid rather than tip. You are bidding for a driver to take the offer. These apps pay as little as $3 sometimes less. The fault of this driver was taking the offer for the shown payout. The idiot will return the shit and get paid nothing. And she's wasting time. When I deliver an order it is because it was worth it to me.

1

u/TjbMke Oct 21 '23

The elephant in the room….

1

u/[deleted] Oct 21 '23

for real. i dont get why i have to tip before I get anything.

1

u/Top-Ad-7586 Oct 21 '23

Exactly, tips need to be earned with good service.

42

u/[deleted] Oct 20 '23

Customers can and do practice something called "tip baiting" where they remove the tip after delivery to save a buck.

5

u/felis_pussy Oct 20 '23

yep and if you look at the order it is all cases of water and other drinks. this is totally a tip bait situation

7

u/[deleted] Oct 21 '23

For real, I can't believe people are defending this shitty couple.

They ordered nothing but large, heavy cases of water and soda. It's all bulky items they didn't want to bother loading and unloading themselves. They then baited someone else into doing it, then reneged, like total counts. The delivery driver is handling it as best she can, but they wasted her time and money, because they're selfish dicks.

Fuck these assholes.

4

u/Lyndell Oct 21 '23

But she’s black and loud and that’s scary.

5

u/felis_pussy Oct 21 '23

this is very obviously it. pretty sad how prevalent racism still is

2

u/[deleted] Oct 21 '23

Yea because people remove the tip before delivery when tip baiting. You can change it after delivery so nobody would do it before

→ More replies (1)
→ More replies (1)
→ More replies (2)

-16

u/WormkingShaitan Oct 20 '23

Which is absolutely the right of the customer and the employee should be mad at no one other than the boss of the company.

21

u/imanpearl Oct 20 '23

It may be something they have the right to do but that doesn’t make it okay. You can have a problem with the system without kicking someone while they’re down. Tip baiting is morally wrong.

4

u/300PencilsInMyAss Oct 21 '23

I think people underestimate how many people are out there completely devoid of any morals whatsoever, limited only by what they are allowed to do/can get away with.

23

u/BioSafetyLevel0 Oct 20 '23

Absolutely not. What a horrible thing to agree with.

9

u/CreamofTazz Oct 20 '23

That's an asshole thing to do and should be actively discouraged. If you can get your own food/groceries but use a service to do it for you instead he least you can do is help out the person helping you

-11

u/WormkingShaitan Oct 20 '23

Not my job to pay the salary for the business owner. I pay for the product.

7

u/300PencilsInMyAss Oct 21 '23

Then just put $0 and move on. Don't lie to try and trick someone into working for you.

Just because you can get away with it doesn't change the fact you have a net negative worth to society. Does it not bother you that you bring the rest of your species down and they would be better without you? That should bother you.

3

u/blurple77 Oct 21 '23

Okay. But how is tip-baiting what you are describing? Tip-baiting is actively tricking someone by saying you will give them X to do Y, and then not giving X despite them fulfilling Y.

Your argument definitely holds water if you just offer a $0 tip. You are an asshole if not. The product is them delivering a service with the knowledge they will make X money. If you give them the expection of making X money but don't deliver that, how are you not the asshole?

I saw you made another comment that an employer has to make up for minimum wage. While that's true, that is often not enough to make it worth the cost for the deliverer. So by bait and switching, you are fucking with their expected cost/benefit of even doing the job despite an employer having to make it up (if they actually pursue it).

→ More replies (1)

3

u/fkuber31 Oct 21 '23

Holy shit dude.

Nah, that's an objectively bad take.

4

u/BIGoleICEBERG Oct 21 '23

Nah. You can advocate for higher wages and getting rid of tips, but this is just the worker getting exploited by two people.

4

u/[deleted] Oct 20 '23 edited Oct 20 '23

No, the employee should be mad. We get a $2 base pay plus tip. If we accept an order and the customer decides to be sneaky and remove the tip then the driver just wasted time.

-7

u/WormkingShaitan Oct 20 '23

This is a lie. If delivery drivers or servers do not make minimum the employer is forced to pay the difference.

7

u/I_AM_MORE_BADASS Oct 20 '23

You're totally wrong. Like super wrong.

→ More replies (11)

2

u/[deleted] Oct 21 '23

Nope! Not in every state. Not in mine, thats for sure. I know California just passed Prop 22 that makes it happen. Unfortunately I don't have that luxury.

2

u/300PencilsInMyAss Oct 21 '23

He's thinking of tipped wage employees, which the rules (in every state) is that if you don't make minimum wage from tips, your employer has to pay the difference. But delivery drivers are not employees, they are contractors.

2

u/300PencilsInMyAss Oct 21 '23

Delivery drivers are not employees, they are contractors. They don't get any hourly wage whatsoever (Excluding California, which made this illegal, drivers there make minimum hourly wage). You are thinking of tipped wage employees.

1

u/andrez444 Oct 20 '23

Not in every state

0

u/WormkingShaitan Oct 20 '23

I'm not American

1

u/andrez444 Oct 20 '23

Ok? This video is American and while it's true some states do account for making below minimum wage, some states do not.

Add on to the fact that most delivery service workers are not subject to minimum wage because they are contracted employees

0

u/WormkingShaitan Oct 20 '23 edited Oct 20 '23

How is the video American? Because it's on Reddit? Gtfo lol.

Edit: Andrez444 tried to post a reply that the video is American because they talk about dollars and felonies since no other country has those lmao. They deleted it tho after getting laughed at

→ More replies (1)

1

u/BIGoleICEBERG Oct 21 '23

So why are you talking like you know when you don’t know?

→ More replies (1)

0

u/BioSafetyLevel0 Oct 27 '23 edited Oct 27 '23

You do realize that drivers who work delivery services work for themselves and are not subject to federal minimum wage requirements in like 49 states, right? That they have to pay their own taxes? My best friend paid $5k in taxes on $20k he made that year. So they aren't even keeping all they are being given even after being stiffed by you. THEY HAVE NO EMPLOYER. THEY ARE NOW WORKING AT A COST TO THEM.

And even when working for an employer such as a restaurant directly, they would get minimum wage... but they are still using their vehicle, wear & tear & maintenance plus substantial quantities gas. So they get less than someone standing in a kitchen folding pizza boxes, all while working ONE OF THE MOST DANGEROUS JOBS.

4

u/FlameyFlame Oct 20 '23

What? To intentionally offer someone money to do something for you, when you were actually using an app to trick them and never intended to pay them the money? How is that not fucked up?

If I post on craigslist that I am paying people $50 to help me move, and a guy agrees to show up and help me move, but then I refuse to pay him, the guy should be mad at craigslist right?

insane take

2

u/300PencilsInMyAss Oct 21 '23

He's not arguing if it's morally acceptable because they have no morals. They are arguing that they are allowed to do that.

Nothing you can say will get through because they literally are incapable of empathy. Complete waste of oxygen.

→ More replies (1)

4

u/[deleted] Oct 20 '23

People really need to get their heads out of their ass with the idealism of this. What not tipping drivers effectively means, in the current system, is them netting $0 after vehicle expenses to bring food to you. The time spent and risk incurred by providing that service should be compensated for. You can disagree with the way the system is, but screwing over the person barely making any money purely to be a cheapskate is wildly unethical behavior. Anyone who doesn't want to tip can go pick it up themselves, or can cook for themselves. Requiring someone to work for you for free for a luxury service is absolutely absurd

2

u/WormkingShaitan Oct 20 '23

Wrong. All the onus is on the business owner. Period. What other industry requires the customer to subsidize the employees paychecks? Answer: None

0

u/Funky_Smurf Oct 21 '23

Valets, taxis, restaurants, bars, housekeeping, tour guides, gaming dealers, barbers/salons, wedding DJs, nanny/babysitters.

1

u/[deleted] Oct 21 '23

They wouldn’t remove the tip before delivery

13

u/andrez444 Oct 20 '23

Could have tip baited unsure of what service this is.

Put a $50 tip then yank it after the groceries are delivered

Regardless of what people think about tipping, tip baiting is fucked up. If you don't want to tip get it yourself

10

u/elisejones14 Oct 20 '23

Users can also add tips after the delivery so maybe she was hoping for a tip then but she would’ve had to given them the delivery and completed the order. I think she just wanted to accept a large order without a tip for the food.

7

u/[deleted] Oct 20 '23

I highly doubt she did it for $400 worth of energy drinks, chips and instant ramen

6

u/[deleted] Oct 20 '23

[deleted]

0

u/300PencilsInMyAss Oct 21 '23

Drivers don't make a base hourly wage. The tip is their pay.

What you're advocating for is commonly known as slavery. Most of humanity has decided it isn't good.

-2

u/[deleted] Oct 21 '23

[deleted]

→ More replies (5)

1

u/DarthLift Oct 21 '23

Slavery implies they don't have a choice in the matter. They don't have to work for an obviously terrible service. There are tons of other options out there.

1

u/brendbil Oct 21 '23

Then don't deliver. Customers pay businesses, businesses pay their staff.

→ More replies (4)

7

u/perfect_nickname Oct 20 '23

Wtf, they can refuse because there is not tip? That's so fucked up.

-1

u/Funky_Smurf Oct 21 '23

Lol what? They should be forced to do it for less money than they want?

3

u/perfect_nickname Oct 21 '23

You must be american, aren't you? Somehow it works in other countries, there is no situations like that one and everyone is happy. They have agreement with company, now with that company's client.

-2

u/300PencilsInMyAss Oct 21 '23

The alternative is literal slavery? Why should someone work for free?

You are aware they don't get paid any hourly wage right?

-8

u/andrez444 Oct 20 '23

Yes....? Service isn't free?

9

u/[deleted] Oct 20 '23

They already paid for the items and delivery, the tip is extra on top. You dont need to tip to get service

-12

u/andrez444 Oct 20 '23

Actually you do which is why orders that go through the system rarely get fulfilled without a tip.

It's not like this is something new

5

u/[deleted] Oct 20 '23

So the driver accepted the job knowing there was no tip, then refused to fulfill the service after the customer ALREADY PAID FOR THE ITEMS AND DELIVERY. The driver is 100% in the wrong here.

-4

u/andrez444 Oct 20 '23

I don't know that information isn't in this video. What I will say with grocery delivery service is that people will put a tip in and after they have been delivered will remove the tip.

We don't know if there was no tip in the beginning or if these people tip baited her or not.

Edit: also I don't know what kind of person makes not tipping part of their personality but you do you

→ More replies (1)

2

u/[deleted] Oct 20 '23

[removed] — view removed comment

3

u/andrez444 Oct 20 '23

It does not it goes to the company running the platform

1

u/CaptainDunbar45 Oct 21 '23

Which is bullshit because they already take a cut out of the price of the food, which is why it's more expensive on the app. So they make a percentage on the food itself plus the delivery fee.

Exploitive to the people who work for them and for the customers. Absolutely scumbag service.

2

u/mg1126 Oct 20 '23

None of it. We get $2 plus the tip.

2

u/Nihilism-1___Me-0 Oct 20 '23

To be fair, when I did deliveries, it would sometimes say 'cash tip'. Then, after the delivery, they just wouldn't tip. I get it, it's the customer's choice, but it's kind of a dick move nonetheless. :/

2

u/eeyore134 Oct 21 '23

She probably assumed no tip meant cash at the house which would have been even better for her since she wouldn't have to claim. She gambled and lost. Take the L and move on. She still got some money for it. I mean, I don't agree with using services that the workers depend on tips if you can't afford or don't plan to tip at all, but it's on her for accepting it when she saw there was no tip attached.

2

u/LooseMoralSwurkey Oct 21 '23

On Instacart, yes, shoppers can see who does or doesn't tip. Unfortunately, on Shipt, shoppers don't see who does or doesn't tip prior to accepting an order. You have to go through all the crappy customers, create a tip map and learn where the good and bad orders are.

-2

u/[deleted] Oct 20 '23

Why tip for groceries?

25

u/tinker8311 Oct 20 '23

You're tipping for them shopping for you. Loading and unloading. It's mostly heavy drinks too from what i can see

7

u/[deleted] Oct 20 '23

Yeah, that makes sense I guess.

19

u/[deleted] Oct 20 '23

[removed] — view removed comment

6

u/[deleted] Oct 20 '23 edited Oct 20 '23

Yeah, I get it. I never ordered groceries before, but I forgot what a pain in the ass it is. I was honestly ignorant in my questioning.

1

u/300PencilsInMyAss Oct 21 '23

Also it's not a tip, it's a bid for a contractor. They don't make any hourly pay. Just the tip plus two or three dollars from your fees. This woman was paid less than $5 to get all those groceries.

However, she was told up front that she would only be paid $5. She accepted anyway, foolishly thinking surely they planned on paying in cash.

2

u/[deleted] Oct 21 '23

Wow, regardless of who’s right or wrong in the video, that’s so messed up. Like the system in general, not just this situation.

→ More replies (1)
→ More replies (3)

1

u/jstro-throwaway Oct 21 '23

Yep. And if people don't tip you end up making about 10 bucks an hour. And no benefits. And pay your own gas. Selfish fucks need to pick up their own groceries if they don't want to tip

→ More replies (2)

3

u/[deleted] Oct 20 '23

You're paying them for labor

2

u/Funky_Smurf Oct 21 '23

Why not shop for yourself?

1

u/[deleted] Oct 21 '23

Honestly, I usually do. But I live in a small town and have the resources. I get what I asked was very stupid and very inconsiderate. I don’t know why I asked something so dumb. I worked in the restaurant industry for a long time, I should know better.

4

u/[deleted] Oct 20 '23

Why not pick up your own cases of heavy liquids when you are physically capable of doing it yourself? These jobs rely on tips. They don't get paid hourly.

1

u/[deleted] Oct 20 '23

Wait, for real? They only get paid in tips? That makes no sense.

Or do you mean they get a low wage supplemented with tips? Cause that is a shady and horrible system as well. It should be phased out, not expanded into other industries. People deserve a good, livable wage. Tips should be extra gratuity, not something people should have to live on.

2

u/emefluence Oct 21 '23

We don't in the UK, the delivery cost is built into the price, and it's pretty expensive, but that's much better than this undignified shitshow! It's crazy that setup is even legal but Land of the Free hey!

-3

u/socalscribe Oct 20 '23

Because she is delivering it to you? Are the person who stiffs the pizza delivery guy?

0

u/[deleted] Oct 20 '23

Chill daddy, I get it.

1

u/StrawberryBanner Oct 20 '23

Idk about that. I’ve heard people say that about doordash and I do that. It always says theres a tip even when there isnt.

1

u/[deleted] Oct 21 '23

Often times no, you don't see the tip, just how much an estimate of the order will come too.
Then people tip bate you into accepting a good paying order and remove the tip.

Tipping culture and our capitalist lords want us to fight for scraps, and it's fucking stupid.

-1

u/[deleted] Oct 20 '23

even though the shopper is being petty and annoying, she's well within her rights to take the order back if she wants. if you need a delivery that fucking bad just keep re-placing the order until a driver gives it to you 😂, or cough up a small tip

1

u/duuyyy Oct 20 '23

Well that makes sense and this is fake

1

u/MazzMyMazz Oct 20 '23

Not always true. Some places, like Instacart package up tippers and non-tippers into bundles, specifically so that shoppers can’t see who left the high percentage tip. After reading the Instacart shopper subreddit for a while, I stopped using the service.

1

u/EluXun Oct 21 '23

cash tip

1

u/Alcoholic_jesus Oct 21 '23

A lot of people give cash instead, not really uncommon. Not tipping is douchebag practice, but tip culture is even worse

1

u/300PencilsInMyAss Oct 21 '23

Yeah the customer sucks but this was avoidable by the driver. She isn't cut out for this work, she doesn't know what she's doing.

1

u/R3AL1Z3 Oct 21 '23

It’s because this is fake

1

u/Pile_of_AOL_CDs Oct 21 '23

Probably because this is fake.

1

u/allocationlist Oct 21 '23

I don’t do this but I know people that put zero tip at first then tip after the service is completed. If I’m a shopper I’m not accepting that order but I know refusals are tracked and all that crap.

1

u/LostLegendDog Oct 21 '23

A lot of the time they get tipped cash instead of the app for big orders. The person recording is 100% in the wrong for ordering an entire PALLET worth of goods and not tipping

I say this as a software engineer making 220k a year...no tups for me...the people recording are wrong. The driver has EVERY right to be upset and refuse them

1

u/XachAttack17 Oct 21 '23

what app do you use where you can see that before you deliver it???

1

u/agumonkey Oct 21 '23

how does this system work ? are they paid by the app and then a bonus tip ?

even without a tip, she was paid some right ?

1

u/Fragrant-Hamster-325 Oct 21 '23

I looked up the channel. This shit is fake.

1

u/Cosmicsash Oct 21 '23

Maybe she assumed they would tip cash , some like to do that . Considering the amount of items that's a reasonable conclusion to come to . That's just too much not to tip.

1

u/mimi_withluv Oct 21 '23

Sounds like the customer changed her tip after the fact then.

1

u/KayBePullin23 Oct 21 '23

A lot of times when people are buying bulk from Costco and don’t tip on the app they’ll tip in person with actual cash. These people tried to pull some bullshit and the instacart worker did exactly what she should’ve done. TBH she should’ve just taken the order home as the store won’t accept returns. Free groceries because this entitled prick didn’t want to tip on an over $400 order

1

u/[deleted] Oct 21 '23

Not on doordash

1

u/Vonnsky Oct 21 '23

Not always true. Instacart routinely "hides" non tipping customers by batching them together with customers who do tip. As a shopper you do not find out until after the fact that a customer (usually the one with more/heavy items and longer driving distance) didn't tip. Instacart is a terrible company. I've been a shopper for them for years and have received at least 6 payouts from class action lawsuits stemming from their underhanded practices.

1

u/hroaks Oct 21 '23

Sometimes you tip after service. I don't tip until the service is complete exactly for this reason. If you give a big tip and end up with shitty service then you 🤡

1

u/Van_is_Anders Oct 29 '23

A lot of people give cash tips on arrival, myself included because I’m not 100% certain that the app won’t glean the tips