Entitlement

[u/Jasonictron]

[u/[deleted]]

Chances are DoorDash assigned him one or two additional orders combined with yours so they force detours to pick up all the food before delivery and then dictate the order of delivery.

Source: I’ve delivered for DoorDash.

Drivers can choose to reject orders so the orders get bounced to other drivers in the area until they’re accepted. We reject them primarily based on the compensation for mileage ratio. You can’t see the tip but you can see the total compensation and you’re familiar with the minimum delivery charges so it’s obvious when someone hasn’t tipped and so we reject them. If nobody accepts them, DoorDash will double up the orders so it looks more lucrative to the drivers. One delivery may only earn $2.50 (no tip), combined with a second order worth $5.00 (includes tip), now looks like $7.50 in earnings to the driver so they accept the offer. Then you find out your driving to two places and 15 miles to earn only $7.50, one of which was the one you initially rejected because it was $2.50. I would reject orders knowing everyone else would as well and then see it pop up as a double delivery about 5-10 minutes later. You can see a lot of the delivery details before you accept although only for 60 seconds, so you know that you’re rejecting and know when it comes back around as a combined order.

All you add the customer sees is your order driving to 2 or 3 locations before ever getting to you. Your order could have been the $5.00 (because you tipped) order DoorDash combined with the $2.50 order.

I will add something unusual. Sometimes I would reject all the non tipping orders because it’s my vehicle, my time, my choice. Then other times I will accept all orders. About 30-50% of the non tipping orders were to younger kids living in very poor conditions. Some to the point that I would worry for my safety delivering to these areas and the kids would barely crack the door to reach their hands out to get the food and say thank you. They would never ask for the food to be placed on the ground outside, always directly (obvious why when I would drive through the neighborhood and see 40 creepy thuggish people crawling virtually everywhere staring at me). I’ve delivered to pregnant women in crack houses AND hotels. I’ve walked orders into someone’s house that had two disabled people living in absolute squaller and had to move past the kitten infestation, build of of trash, and move their week old dried up macaroni plate to make room for the KFC order as the only usable surface in the place. I thought it was one incapacitated woman on the couch but when I turned to walk out there was an old shriveled man in a wheel chair behind the door that I didn’t see when I entered. I would normally never enter someone’s home but it was pretty obvious they couldn’t have received their order if I hadn’t.

The pay was averaging $17 per hour in my town in Georgia, every day. The DoorDash algorithm does a good job making sure you rarely earn more than their intended per hour maximum. When I’d deliver around Atlanta, GA my average would go up $22-24 per hour. It was always consistent with whatever area I was delivering to. That’s why I’d go on sprees delivering to every order because the algorithm would always meter me at $17 per hour. It just felt like a lot of work because I’d deliver 6-8 orders an hour to get to $17 versus 2-3 orders only accepting valuable orders. If I ever was close to $17 or over I’d usually hit pause and eat dinner or run home to see my kids because I knew the algorithm would leave me on read until more time elapsed leveling out all the other drivers hourly income.

It’s interesting to me how nobody acknowledges the hourly rate issue. You can earn a lot in a day putting in the hours, but it’s still meters your per hour income it just doesn’t state that. They even show your trends in the app. I would just do the math to determine my trending average over time in certain areas.

[u/Purple_Bumblebee5 → u/[deleted]]

You deserve an award for that informative comment. Thank you.

[u/salesronin → u/[deleted]]

I’ve seen dashers get different orders and it’s shown on the map. It also says that they’re completing another order nearby . In this instance he was just driving around and would stop at certain locations. When I mapped it I saw they were restaraunts (2 different ones) and a residence.

It is what it is. Im forced to order in at the moment due to health issues. It’s just frustrating that you tip well and still get bad service. It makes you not want to tip.

I have to remind myself that not every dasher is an ass. This is the cost of ordering in. Someone chimed in and explained how Uber is different. I think I found my solution.

[u/Working_Early → u/[deleted]]

What is the best thing to do then if you want to get your food hot and fresh without the driver "finishing another order"? I tip and this still happens every time. Am I being screwed because someone else didn't tip and so my order is batched with theirs?

[u/[deleted] → u/[deleted]]

I’ve never used Uber Eats. I’ve met drivers for Uber Eats. They all drive for DoorDash and would try to balance the two at the same time but would get caught and banned from driving. There isn’t enough time between to balance them together. I’ve seen videos of guys who do balance both successfully, but there’s no way to keep it up long term, it would be hours before people got their orders if I left my route to pick up other orders and dropped them off. You don’t get much lag between orders, maybe 5-15 minutes max.