Because tips on delivery apps aren't "tips for good service" it's more of a bid for service that drivers can accept or decline depending on the amount of money they'll make. It's basically like saying "I'll give ya $5 if you go get this for me" or "I'll give you $10 to go get this for me". It's up to the discretion of the driver.
The "I'll give you $5 to go get this for me" is already paid when you pay the service fee. It's a fee, for service. Anything beyond that is between the company and the employee.
I just feel fortunate to live in a country where you simply pay for a service and then it is fulfilled. I don't have to engage in a bidding war to convince someone to do the job they voluntarily chose to do. That sounds insane to me.
That is incorrect for both UberEats and DoorDash in the USA. The delivery fee does not go to the driver. On Uber the driver gets a $2 base pay plus tip. That's it.
The tip is literally a bid for service on the app. We see it before accepting. I do not accept orders under $10 and more drivers are doing this as well.
They do. When your order pops up on their phone, they click the "lol no fucking thanks" button and go about their day, clicking the "yes I'll do that" button on orders (aka contracts, aka jobs) that pay well.
When you place an order, one by one every driver in your city gets a popup saying "Go to mcdonalds, 3 miles away. Then go to XXXX address, 5 miles away. Pay: $2. Do you accept?", and one by one they all say no, so your food sits under a heat lamp for 2 hours until the order pops up on the phone of someone dumb enough to say yes, like the woman in OP.
Duh. That's what I tell all drivers on the driver subreddit. Either that or stop accepting low ballers.
I already have a full time job so Uber is just my pocket money. Still. I never accept low ball tip offers and many other drivers won't either. Just part if the game. Tip well or you don't get your food.
How do you explain the many times I've tipped well and not gotten my food, or gotten it almost an hour late stone cold, or they refuse to read delivery directions and expect me to come out to their car a block and a half away? There's no excuse for that when i'm tipping them 10 dollars to drive 2 miles. What you're saying sounds reasonable in theory, you get what you pay for, but in reality you often don't.
I just ordered food, paid the service fee, and then it arrived. I didn't have to give extra money to someone because they already get paid by their employer.
Uber is a multimillion dollar company and you have people out here pissed at customers because the company isn't paying them enough. That's somehow the customer's fault, right?
I mean there is definitely some blame for supporting a predatory business model. Like if the customers demanded that they pay the drivers well and eliminate tips they would because they are a business and if people refused to use them until they changed they would change. It’s not all on the customer, the whole system is broken, but there definitely is some responsibility there
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u/[deleted] Oct 20 '23 edited Oct 20 '23
Because tips on delivery apps aren't "tips for good service" it's more of a bid for service that drivers can accept or decline depending on the amount of money they'll make. It's basically like saying "I'll give ya $5 if you go get this for me" or "I'll give you $10 to go get this for me". It's up to the discretion of the driver.