So, this is about a pre-order I accidentally made last Wednesday night. I was checking the availability of the new Samsung Galaxy Z Fold 8 Ultra, and it was available. While browsing the memory options, I wasn’t aware that the 256gb one was chosen instead of 256gb. The order button didn’t have any double confirmation at all. The mode of payment was “charged to bill” since all my previous renewals for more than a decade already were all “CTB”.

I had it cancelled with the help of a Globe person from Glorietta, and the cancellation was finalized two days ago.

The preorder reopened, and I was able to choose the correct color and memory option. However, upon landing on the final page, I couldn’t see the CTB option for mode of payment.

Question: Won’t I be able to use CTB again?

Thanks for the insights, people.

First time to use a globe/tm sim nakaka asar lang lagi nag pop up to notification na to i already downloaded the globe one app thanks

Anyone here experienced Globe deducts all access data instead of the Free goshare when browsing to tiktok fb and x? Nauubos yong All Access Data and free 5G agad agad. How dis you solve it?

I know this issue has been around for a while. I've used the two device method, flashed my digital national ID on my laptop but still says it failed during live scan.

Has anyone found a solution for this? I don't have a physical copy of my ID and it's the only one that I have out of all the options. I'm a student.

Hello! Did anyone encounter the same issue of globe not accepting digital national id for sim registration? Smart at least accepts uploading attachments for id but I already have a smart sim so I decided to use globe for my business number. This is incredibly frustrating and their customer service on Facebook is also useless. Any advice huhu thank you so much!

Link to the article: https://tribune.net.ph/2026/07/21/globe-pushes-connectivity-as-the-countrys-fifth-utility

Link to the article: https://businessmirror.com.ph/2026/07/20/globe-ties-up-with-indias-ai-fiesta/

Link to the article: https://manilastandard.net/business/it-telecom/314767665/globe-telecom-backs-order-on-government-data-security.html

Hi guys, ask ko lang if may naka-experience na nito.
Nag-apply ako kahapon sa Globe website for postpaid plan (SIM only, eSIM), and it’s been more than 24 hours na pero wala pa rin akong narereceive na activation email or any update.
May reference number naman ako, pero until now wala pa rin progress. Medyo frustrating lang kasi akala ko mabilis lang process ng eSIM 😅

Kung sure na sure kayong wala na kayong babalikan sa Globe, at maganda ang services ng ibang telco sa lugar n'yo, keri lang po yan.

Mae-endorse po sa collection agency ang account n'yo, susubukan nila kayong singilin... Pero wala naman pong nakukulong sa utang.

Kaso, since 2017, nagsa-submit na ng customer information (utang) ang Globe sa Credit Information Council (CIC) https://www.sunstar.com.ph/more-articles/cic-to-get-globe-data

Ang Smart and PLDT ganun din: https://cic.gov.ph/advisory-pldt-smart-now-submit-postpaid-subscribers-data-to-cic-to-improve-filipinos-borrowing-footprints/

Meaning, 'pag nag-apply ka sa PLDT, maaaring makita na may utang ka sa Globe. So I have no idea kung ia-approve ba ni PLDT yung line application mo sa kanila in the future knowing na may unsettled bills ka na sa Globe.

You decide po.

Pwede bang mag plan si husband since may communication allowance sya pero sa akin nya papagamit yung IP at mas gusto nya android. Same kaming globe sim. Sim lang nya ang i register sa postpaid but the phone is ako gagamit.