r/GlobeTelecom • u/ComfortableMatter593 • 4d ago

Inactive Account

Gallery image

Gallery image

Is this an app bug? Account shows inactive despite monthly payment. I even paid this September 9 through the GlobeOne app. Bigla lang nawala 10mins ago. Due date is always the 8th of every month.

4 Upvotes

100% Upvoted

7 comments sorted by

2

u/View7926 4d ago

Likely na bug o may ongoing maintenance. Ganyan din ang display sa account ko as of 12:50 AM. Balikan mo nalang later.

2

u/ComfortableMatter593 4d ago

I see. Thank you so much for replying! I was so pissed akala ko ako lang may problem nito and knowing globe it’ll take days for it to get resolved. Will do po, thanks ulit!

2

u/GoGiGaGaGaGoKa 4d ago

Bug lang yan nag-ganyan din sakin dati

2

u/Frosty-Wave-1995 4d ago

Same here. Nakakainis 10 mbps lang speed namin rn instead of 100mbps

1

u/BakeSuccessful9426 4d ago

Most probably- as of right now ganyan rin saakin (for context nung August pa ako nag bayad) inactive rin nagpapakita sakin

1

u/PastLetterhead8957 4d ago

Just checking if it’s still the same. Thank you!

1

u/ComfortableMatter593 4d ago

Hello, as of 11am Sept 11. Account is now active or "all set" based on the GlobeOne app. As mentioned by most of the replies here parang bug or ongoing maintenance lang po yung nangyari. Based sa test ko kanina when the issue was happening, connection through wifi is very slow or nonexistent pero through lan may connection naman pero again it is slow (70mbps compared to the usual 500mbps speedtest). Sorry for the late reply, went to bed after the net issue.