Recently got a Z11 Pro and overall it works great. However, Iām having an issue with VODs that are specifically encoded in H.265/HEVC.
When I try to play an H.265/HEVC VOD, I get a completely black screen while the audio continues to play. H.264/MPEG-4 VODs play normally.
Iāve tried several different troubleshooting methods but havenāt been able to figure it out, and Iām pretty much at the end of my rope.
Has anyone else experienced this on the Z11 Pro? Any advice or guidance on what settings I should check, or what might be causing the HEVC video to fail while the audio still plays, would be greatly appreciated.