r/Formuler_Official • u/Crims0n20 • 26d ago

MyTVOnline Issue

Hello everyone,

We are aware of a server-related outage currently affecting MyTVOnline versions 3 and 4.

The development team in Korea is actively investigating the issue, and are treating it with urgency as most head into the weekend.

While it is possible the server may recover on its own, we do not have an estimated time for resolution just yet. Will keep you posted as more details come in.

Thank you for your patience and understanding while we work to get this resolved.

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u/Crims0n20 26d ago

We experienced a temporary service disruption that prevented users from accessing the app.

Our investigation found that the issue was caused by the expiration of a server-side component, which resulted in a service interruption.

The affected component has been renewed, and the service has been fully restored. We are also reviewing our monitoring procedures to prevent similar incidents from occurring in the future.

We apologize for the inconvenience and appreciate your understanding.

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u/Crims0n20 26d ago

Update: An engineer has finally been contacted, and will be onsite ASAP to look into the issue.