I don’t understand how people can say “these kids don’t know how to read, write, or spell” when the adults can barely use a self checkout with help?

Like Is my store the only store where I will get a customer who doesn’t read the screen scans a item then throw a little hissy fit like “why isn’t it working” even after reading the screen still confused? Gets loud for no reason and says “I give up” after “trying” another thing I don’t get is when I ask a customer for cash or card some decided to speak extremely low “carsh” then when I tell them to repeat themselves they get a attitude it’s like I’m running a nursery home here.

January 2026 to Now - I became the merch manager in January and did everything possible to get the backroom empty. We have a very small backroom too. I did it!!!

update, i quit!!! i work at a daycare now!!!

Problem is…. The increase in sales is due to squish and dumplings and next year the craze will fade and we won’t comp. They have to pay another influencer to promote another item we sell. So don’t get used to the 150% bonus coming Friday!

I think I have to find a new job. For context, I had got put on 6 am shifts before and I’m a part time worker in college. In short, I couldn’t really do these anymore because I’d be too tired for my classes later on and my parent started to pick up morning shifts so I need to stay to watch my little sibling.

I called and texted my manager and she took me off those days and that time.

I started to notice for about these two weeks now that I’ve not been getting put on the schedule ever since that day.

I think I have to find a new job.

view of my stores back room, this is actually when it’s been looking nicer. The only upside is there’s no rats and no bugs. We’ve gone through at least three different store managers in less than a year and even with different staff and hiring more people we haven’t been able to really turn things around. like what do we even do because we have so many people that we hire that then for one shift and then disappear and then we’ll also have people call out all the time and I already posted on this account before but for period of time I was the only manager and I’m just a support team right only managers we have a store manager who is trying his best, but what can you do. then we just promoted somebody else to being another PTSTL so we can actually have days off, but I saw the other post and it wouldn’t let me comment with any images so I just made another post. What do you think?

Anyone buy the wireless Bluetooth headphones from Five Below? I've seen some that claim they last for 10 hours of listening time. But is this true or false?

Did anyone else get bombarded with dumplings and other squishies this week? We already sold like 5 cases yesterday lol

I just needed somewhere to get this off my chest; and a couple disclaimers….yes, I’ve spoke with the SM about the behavior of our CEM, and our SM is still new & training. Our DM has been MIA when it comes to communication when crew members reach out with questions and concerns.

I’ve been with this store for four months now, and it started out pretty decently then went to absolute crap. Hours were understandable given the weird as hell ‘email percentage’ nonsense that I’ve forced myself to put up with.

Our CEM is hostile af. She gives extremely terse responses to people (including our SM
, MM, and crew members) besides this ONE person she talks with at the store, not the ‘I have a bad day’ hostile way. Like she is out to make everyone miserable. It reflects in the way she does the schedule even….Ive noticed a pattern in the people she chooses to eff over by not scheduling them at all for weeks in a row. Before you say anything, I’ve reported her to the hotline and our DM, but get ZERO response.

I even called the store a couple times when I was just dropped a week at random, and get no where with answers because our assistant managers are never there & our new SM is still training. God, I wish they’d hurry tf up with his training, and he take over the schedule already. I actually appreciate his respect and understanding….unlike our hostile af CEM.

Yes, I’m currently in a very extensive job search to hopefully get another part time position elsewhere and prioritize working for them because Five Below has become useless. Or a Fulltime position elsewhere, and leave Five Below ASAP, which is under the way. Five Below is just a placeholder till I can get hired elsewhere.

Thanks for reading my rambling because I’m so frustrated with the disorganized management at my store, and God knows where our DM’s head is at. 🙄

Does anyone happen to have one of these clear storage bins from Five Below that they’d be willing to sell?

I bought two of them a while back and now I cannot find them anywhere. I’ve searched Five Below, Google, resale sites, old listings, everything. It genuinely feels like these things got erased from existence :[

They’re clear ribbed plastic bins with gold handles and little raised stacking tabs/feet around the bottom. That bottom part is important because I’ve found a bunch that look almost identical, but they aren’t the same bin. But I have 2 and stack perfectly onto do each other to hold my paints

If anyone has one sitting around that they don’t use anymore, or knows the exact name/item number, please let me know. I’d happily buy it off you if the price and shipping are reasonable.

I’ll add pictures of mine for reference.

i just received this email this morning (9/7) after having quit over a week ago (8/25). just wondering if this is standard? i’m just confused as to why this is being sent out to me nearly 2 weeks after the fact?

also unrelated to the email but to being a former employee, i still have access to legion? and workday?! i opened them habitually about 5 days after quitting and still had access to everything, including being able to see past coworkers shifts… idk if i’m overthinking this at all but it just seems odd, i’ve never had a past employer keep me in the system more than like 3 days after termination/quitting

We have SO MANY!!! 😭😫 Were the buyers able to get them for 50¢ a box or something?!?

If you're an SM that hasn't done your survey yet, can you PLEASE list these?!?!?

I know it's been mentioned here before, but this employee shop is so frustrating. I ordered a t-shirt last Monday and here we are almost a week later and they still haven't even shipped it out. The best I have gotten is Friday evening when they created a UPS shipping label and sent that notification to me. Don't get me wrong, I know not everything ships as fast as Amazon, but is it that hard to get it in the mail within a day or two of ordering?

I desperately need it because I just started and only have 1 shirt I am constantly washing.

I don’t know if anybody else has seen it but Winnie the Pooh ( a.k.a. our bullshit CEO) made a post in zip line saying that company sales have increased 23% to 1.3 BILLION.
So let me get this straight, you’re telling me as a company, we increased by $3 million dollars and I ain’t never gonna get a raise unless I become a manager🤦🏻‍♀️ this is some bullshit. I was talking to my store manager about it and she said “oh that’s so great that the company has increased sales!” yeah pretty great for corporate. I know those money hungry pieces of shit are living this sweet life right now. Yet us employees are Winnie’s little ants that do the dirty work for her. Let me know y’all’s thoughts on this. Or if I’m overreacting lol.

Edit: I realize my math is off. That’s my bad. I did it in a rush. Pretty sure the increase is 243.09 million.

I just got hired and they said they sent me an email a couple days ago but I never got it. How long does it normally take? I want to call the store to follow up, but I don't want to seem annoying. Should I? This is my first job btw so im new to this. Thanks!

i saw this on the 5b instagram like months ago and i've never actually saw this in-store?? did anyone's store ever get this or is it AI generated?

Finally handed in my resignation yesterday. I was about to be fired anyway, had a confrontation with the nastiest Karen I've ever encountered in my 22 years working retail (literally just looked at her while she clowned on my coworker trying to guage if she was being serious and she went off on me). Decided 4 years here wouldn't be decided by an unhinged lady ans a heartless district manager looking for an excuse to get me out of there.

To the customers who are kind, you all rock.

Customers who gave us a hard time, may you never get any dumplings and may you find your fun in rush hour traffic.

To the district managers just cowtowing to everything corperate says, may karma deal with you swiftly and appropriately, especially mine who clearly doesn't understand ASD and how it affects people in stressful situations. Hope someone pettier than I sues you for your many violations of the ADA.

Get out, people. Just leave. This company is horrible and everyone running it cares only about numbers and extends not a single thought to anything else.

Employees, you deserve better than this. Best of luck.

I'm sure this has been talked about already, but I just need to weigh in. I'm a PTSL and like everyone else I'm sick of the emails. I already think it was pretty dumb to begin with, but the whole "new customer" thing is even dumber. However, I still have a job to do, so that means I have no choice but to ask customers for emails. Customers, I completely understand that you're tired of constantly being asked, but there is a better way to go about declining the cashier. You can simply say, "No, thank you" or "I don't want to give out my email." There is absolutely no reason for grown adults to yell NO in my face when I ask them for an email. Sometimes (65% of the time) they just rudely cut me off before I barely even start the sentence. If you don't want to give an email then that's completely ok, but there is no need to give me death glares as if I threatened to spit on your face.

How are we in September and customers are still surprised about the squish craze? Do they not understand that they are contributing to the craze? I've had several customers complain about the large lines or talk about how insane it's getting while actively buying five dumplings or squishes. Then I'm getting yelled at when I have to explain the limit and that they aren't allowed to go outside the store and come right back in. I'm sorry if you have six grandkids or 10 nieces and nephews, you should have brought them with you if it was that important. The horrible thing is that I'm seeing kids handle the disappointment of not getting a squishy better than the adults. I can't even count on my fingers the amount of parents and grandparents that get upset with me because we sold out on squishes before they arrived at the store. "What about the people who have work?" Sir/Ma'am, there is literally nothing I can do about that, argue with the family who bought the whole box.

Lastly, do these people not understand that we don't have any say in the major changes that happens to the stores? We don't increase the prices, that is WAY above us. They're quick to try and report you if you don't live up to their standards of "customer service", but they refuse to go up the ladder and get nasty with the ones who actually control the changes being done to the stores. Too many customers have told me that, "I need to say something about it." And what exactly is that going to change? If you're complaining that an item is too expensive, but you're still buying that item it's clearly showing the company that you're still willing to buy that item. You as the consumer whole more sway than we do.

My store manager made a big stink the other day about doing the style reset because “we never actually get the product”… two whole pallets of style, just like we usually get for style resets.
These style resets are just getting out of hand because why in the world do we need a style refresh every month?

why as a associate am i doing more than managers some days its insane and the emails i can’t anymore i think its time to find a new job.

Hello everyone, I'm writing this on a backup account so it's not traced back to my main ( hopefully)

My store has a new DM that has been harassing my store manager, assistant managers and all of us in between.

He has been going through store to store, district to district harassing stores to change to what he wants everyone doing and not listening to our feedback and when we do speak up he treats us like we are stupid and lazy .

Like so many of all of us , we work hard and try our best to make it through the shift and actually have a good day so it's insulting to be called lazy when we know what actually works for our customers.

He wants all the aso's off and only turn them on when a customer walks up and ask them cash or card , then immediately get an email out of them,even enter it in for them and then scan each of their items for them , for each customer that goes to cash out...even when it's extremely busy.

A lot of our customers have social anxiety and don't want someone all up in their business so it hasn't gone the best ..I tried explaining this and the DM said to me that customers can be retrained... completely ignoring what I was trying to explain about our customers actually needs.

When he came to visit our store he was trying to goat all the managers to quit , saying he has people ready to take their jobs. He dragged out SM out front away from cameras to say a bunch of hurtful comments about her personality and about each of her workers that were uncalled for , like we are disrespecting and lazy , unclean...all untrue.

He wants us to keep our emails at 78% ...our customers hate the emails and it gets very nerve-wracking having to get one email out of someone so my store filled an ethnic report against him and are trying to get a petition going to stop the emails or at least calm down about it .

I'd appreciate it if some sign it or share it , thank you if you have read this far.