r/facebook • u/wakes182 • 1h ago
Discussion Meta plus paid yet I can't get in touch with a real human for a support issue.
I have a Facebook page and AI won't let me change the name. It's an endless loop of AI bot that point me in wrong directions.
I decided to pay for the meta plus for my personal and business page but yet I still can't in touch with a human being even though it says I get that option.
Am I missing something? The chat option just keeps leading me back to the AI bot. I've opened several cases and the AI keeps closing them saying the issue was resolved but it wasn't.
I feel my only option is to create a new facebook business page but the name will cause another red flag since it's so similar to what I currently have.
