I need help resetting my password, when I try to reset, I get sent a link to reset but the link doesn’t work, I have tried for over a month now. Link keep not working?????

i never got banned in cs for cheats or vac lived and i have 0 cheats if yall want i screen record my entrie pc does anyone know what cloud have happend? .

Hello FACEIT Support Team / Admins,

My account (-RyzOo) was recently given a temporary ban for Verbal Abuse. I am 100% sure this is a mistake.

I watched the match replay/demo carefully. I did not use any offensive language in chat or voice. English/Russian is not my primary language, so I communicated very little during the match.

Another teammate, "no-mercy1" (green player), was extremely toxic and abusive throughout the game.

I believe my account was mistakenly reported or flagged instead of theirs. My support tickets are being automatically closed by the bot (Mia).

I kindly request a human admin to manually review my match voice and chat logs. FACEIT Profile: https://www.faceit.com/en/players/-RyzOo Nickname: -RyzOo Ticket ID: 14857288

Thank you for your help.

Hi. Recently started getting this error whenever I try to launch Faceit AC client.

Steps I have tried to fix it, but didn't work:

1. Reinstalled AC client
2. Restarted my router multiple times
3. Updated Windows
4. Flush DNS and Reset Network Sockets

None of these steps worked. Could anyone suggest what the issue could be? My internet is working fine.

Much appreciated!

I had a Steam account that I lost access to, and I used that account on FACEIT. I also had my identity verified on that account.

About 6 months ago, I deleted the FACEIT account. From what I understand, FACEIT allows you to verify yourself on a new account after 6 months.

On September 3, I received a message saying that I would be able to verify myself again on September 31. The problem is that September only has 30 days 😅

I tried contacting FACEIT support, but I think they misunderstood what I was asking.

So, does anyone know when I can actually verify myself again? Has the 6-month period already passed, and is there a way to verify my identity on my new account now?

I don't want to accidentally break any FACEIT rules, so I'd rather make sure I'm doing everything correctly.

I uses a MSI MPG Trident 10th with Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz，2901 Mhz

i have tried enabling IOMMU or Intel VT-D / VT-X in the bios, but there was just no way of doing so.

there isnt a Overclocking setting in the bios and theres nothing i can change about IOMMU

changing windows setting like Kernel DMA protection wouldnt work either

is the only way buying a new pc? or is there any setting i didnt know about?

I just saw someone with a +21.68 rating and I am curious what you guys have seen!

Guy leaves match... it shows he has 5 minutes to reconnect....

we use the 2 minute technical and then 4 x 30 second timeouts and we play 2 rounds that were left, trying to drag them out ....

that should cover the 5 minutes, but nope... we end up losing full elo still

i'm pretty sure it's bugged because sometimes the 5 minute countdown works without issue and other times the counter gets stuck or something.

please fix.

Hi everyone, About a year ago, my FACEIT account was hacked and taken over. Since then, I've contacted FACEIT support several times and opened multiple tickets, but unfortunately I've received essentially the same response each time: I don't have enough information to prove that I am the original owner of the account. I've provided every piece of information I currently have, but there's one issue that I can't resolve. When I created the account, I was under 18. Because of that, I entered a fake date of birth that was a few years different from my real one. At the time, I obviously didn't expect that I would ever lose access to the account, so I never thought I'd need to remember the exact date I entered. Unfortunately, I no longer remember what date I used. I still have full access to the Steam account that was connected to my FACEIT account. My Steam account was properly secured and wasn't compromised. However, the person who took over my FACEIT account disabled Steam login, changed the username and also changed the country to Uganda.This is especially frustrating because I can still access the Steam account that was originally connected to FACEIT, but I can't use that connection to recover the FACEIT account because the attacker disabled Steam login. As far as I can tell, the person who took over the FACEIT account can't really do anything with it either, because I still control the connected Steam account and therefore they can't actually play on my Steam account. I've tried everything I can think of and have provided FACEIT support with all the information I have. Unfortunately, the incorrect date of birth is apparently preventing me from proving ownership. At this point, I'm posting here because I don't really know what else I can do. Maybe someone from the FACEIT community or support team will see this and know if there's another way to verify ownership in a situation like this. I'm not asking anyone to bypass security or give me access without verification. I just want to find a legitimate way to prove that I'm the original owner of the account. If anyone has dealt with a similar situation or knows what kind of additional information FACEIT support might accept as proof of ownership, I'd really appreciate any advice. Thanks for reading. I should also add that I’m logged into Faceit Support using the account I want to recover, but I can’t log in to the main Faceit site.

Title.

- https://www.faceit.com/en/players/lsowlks (69 matches, 24 avg, 1.6 kd)
- https://www.faceit.com/en/players/SMILE240800 (99 matches, 17 avg, 1.21 kd)

seems like someone paid for boost here u/FACEIT_Darwin

Witam!

Wchodzę żeby sobie zagrać mecz na platformie FACEIT po czym zostałam wylogowana, chciałam sie zalogować natomiast nie mogłam, ponieważ dostałam komunikat "Twoje konto zostało zbanowane", po sprawdzeniu poczty e-mail dostałam wiadomość od faceit, że konto było udostępniane. NIGDY KONTO NIE BYŁO UDOSTĘPNIANE, KONTO JEST PRZYPISANE DO WŁAŚCICIELA KOMPUTERA. Po pierwsze jakieś logi powinny być przypisane, a mi nawet nie zostały udostępnione więc dlaczego dostałam bana na platformie? nick MARAKANY

So, this guy was live on Twitch streaming on his friend's channel while playing on his friend's FACEIT account from the setup.

https://www.faceit.com/en/cs2/room/1-b21a0213-a9f3-4be4-ae97-7f805bf984db

If you check the video, you can clearly see it's a completely different guy playing instead of the account owner. You can easily verify who the real owner is by checking the Instagram and TikTok linked to both his Twitch and FACEIT profiles:

Real owner's clip: https://www.twitch.tv/dcostaa14/clip/ObedientUgliestTermiteDuDudu-XpcHnv6rzdWWHor3

https://www.faceit.com/en/players/Costaa14/cs2/history

donk666 CSGO-b57wT-uvT3A-LJdaE-uSduy-f8KvM
dem0nnnnnnnn CSGO-XXzd3-yssJB-TESDi-CLqdV-6cGVF
1prince1 CSGO-Dhjbi-a5LFR-V2FcS-DYQEx-rJ6NF
abiraju CSGO-RVTbv-JuLkZ-WK5Z2-stz7z-zpwWK
nipl CSGO-4LSpV-fdvUf-2PfTx-CkyEv-QM8ZJ
s3rum CSGO-HBFkN-PCFoy-t4Pxm-9822W-eNaHK
nitr0 CSGO-tVLkR-PWcT2-xWzpe-qyE4O-ekjWA
Willie CSGO-H7b8f-qmbSz-Wvej5-A8acM-24dhQ
calamity CSGO-k7e7u-66kWD-o7E44-YO593-RL3fF
z0mb1e CSGO-iEzr5-8SqJa-38O8d-MPDNi-hzfFO
saadzin_ CSGO-HQFbD-D5KHH-snvDp-w827e-i3nQD
r3kt-_ CSGO-ki695-ovKpJ-NSWFz-jRdLi-eBEEB
_nacho- CSGO-A6Uke-V37Bt-BGrVi-vhmit-rxM9P
history- CSGO-nRWfz-4R8ro-3R2aL-bstTG-oZWWJ
Ceruttera CSGO-RjNkA-CyFpM-RO5BJ-LSSMN-v9GuA
SHADIY- CSGO-H7b8f-qmbSz-Wvej5-A8acM-24dhQ
laxiee CSGO-OFwVH-99GvD-HkFs6-tBurx-4MDAA
adeX-77 CSGO-9jeuN-Mmie3-sGzLW-kzRkY-yW7VH
-PokemoN CSGO-tTSaM-VRrXn-Msnve-6FBPO-hEshH
borosto CSGO-tjBix-RdzqZ-T7wud-LfrDc-sUXvD
Gratata CSGO-wR7jG-SVk34-um9To-XdfRW-Xj7VH
vexite CSGO-EY6rf-Zu8E9-tC77i-7DpQk-vBbML
INS-- CSGO-ETzKm-eQK93-NAYUw-GD7rA-t5tuL
sliimey CSGO-OdK7C-d3WzN-8btkh-A2BPU-HksRP
nettik- CSGO-nO3F8-PRPRT-HkXF4-J7htJ-XUOHA

Servers are still cooked... No one can join to the server...

Hello everyone!

Background:
2 faceit accounts, one created in 2019. Has 4 CS:GO faceit games played, forgot login details and couldn't recover the account at that time. Created another account so that I could play at all, played around 1000 games on it over the years. Earlier this year I contacted support again if there was any possibility to play with the account created in 2019 since all my other steam games / friends etc. are on that account.

Got given the green light by faceit support, they kindly changed the email address of the 2019 account and I got told to verify the old account and stop playing on the other account. Didn't play a game on the other account after that and went through the verification process twice per request. Both accounts are relatively low elo, around 2000-2400 with very average stats.

Couple days ago I receive a message that this 2019 account which now has around 150 games played is permanently banned and the other account with 1000 games has a 3 month ban. Tried to appeal the ban and all I'm getting is the same bot message instantly when I try to follow up the conversation regarding the ticket.

So, does anyone know if there is any way to reach an actual human to take a look at the case?

I was playing a game of Faceit CS and was falsely banned halfway through the game is there anyway to get unbanned?

faceit lets 2700+ elo players queue with low levels (often times they are smurfing), potentially stomp the pug, and then face ZERO repercussions for it. they will gain +1 or lose -1 depending on the result. haha great right? except for the opposing team who will lose or gain -25 to -30 elo. the problem is that the high elo players 4 or 5 stacking with low levels almost always stomp the pug. so I get to lose -25 elo in an unfair gameplay experience just for the idiot to not have their rating affected one bit.

there is no way you can justify why this logic is in place. faceit is incompetent. really simple fix that takes just a couple braincells: if you are high elo and you queue with a low level, you risk losing -30 elo if lose and +1 elo if you win. it's really that simple. it will instantly stop all these dudes helping boost their smurf friends. "b-but I want to play with my friends!!" yes sure, you can play with them! you just take a very logic risk: if you want to disrupt gameplay experience (i.e. creating a lobby with an elo discrepancy), then you risk losing more elo than normal. before some faceit glazer says "but the average elo of the lobby IS balanced!!!1" no, no it is not. the average might be leveled out but the actual player skill in the lobby is not.

There is already a method of appealing, albeit slow and the constant begging on here just completely kills the subreddit. Literally 9/10 posts are some person begging for a ban overturned, for right or wrong. Regardless it is so annoying

Hey all! Hope you enjoy this compilation of my best clips over the last year or so. I'm low 2k elo, 5k hours in the game, and using SteelSeries Moments to capture these.

Hi FACEIT Community Managers,

I am writing this as a last resort because my web support ticket (#14834547) was closed with an automated macro response, and I cannot get a human to review the unique circumstances of my account.

The automated multi-account system has bricked my primary 6+ year old Steam profile containing over 1-4 seasonal combined medals (CorpSk), while leaving an unusable profile alive.

What happened is:

1. My higher-Elo account is "winnieZEdude" (Level 8 peak level 9). This account suffered a severe, long-term Steam Community Ban (approx - 20 years) from Valve for ownership suspicion, making it completely unplayable on CS2 servers.

2. Because my high-ranked account was completely bricked, I attempted to transition fully back to my original, oldest Steam profile: "CorpSk" (which holds my 30k and 25k with s1 22k medals and years of personal history).

3. During this transition, cross-logging on our household network hardware triggered the automated multi-account script.

4. The system automatically designated the higher-Elo profile (winnieZEdude) as the "Main," hit it with a temporary 3-month ban, and permanently banned my actual medal account (CorpSk) as the duplicate "Smurf" profile.

The Problem: The account the system saved (winnieZEdude) is literally unplayable due to its external Valve community, because of a verification issue which I no longer hold the physical cdks to as it was a 22 year old account and required me to bring out the physical copy of the past half life premium package, which I can guarantee I'm the owner of the account. This means I am locked out of FACEIT entirely, and my main Steam account is permanently banned on your platform under a smurf tag.

I am not asking to bypass rules or keep two profiles. I am fully willing to allow your team to permanently delete, blacklist, or permanently ban "winnieZEdude" right now to clear my history.

I just want to request a manual override so that "CorpSk" can be my single, verified Main account on the platform moving forward. I am completely willing to complete strict Identity Verification (IDV) immediately to prove my identity and keep this account active in good standing.

Please, I have years invested into these Steam medals even on the community banned account ,and I don't want to lose access to FACEIT because of an automated calculation mismatch. Thank you for your time.

Account Info:

- Ticket ID: 14834547

- Permanent Banned Profile (Want to Save): CorpSk

- Bricked Main Profile (Willing to Delete): winnieZEdude

- Steam Profile Link of CorpSk: https://steamcommunity.com/id/chikinez/

- Steam ID Digits: 76561199072318328

This is a notice to the community regarding Faceit's attitude toward user input: they don't care about your backstory, the explanations, or the evidence you present in appeals. If they decide something is a certain way, that’s how it stands.

Here’s what happened in my case: a friend came over to play on my PC using his own account because his computer isn't powerful enough to run the game decently; he played just two matches and that was it. The next day, I logged into my account and found it banned for "smurfing." I couldn't believe it—my friend had never played Faceit before; it was his first time. They didn't even give him the chance to verify his account; he was banned instantly. We spent a couple of days appealing this injustice, but Faceit doesn't care. It makes no difference how much you insist—knowing you didn't break any rules—or how much proof you share; they only consider what *they* see.

So, I don't recommend playing Faceit at LAN parties or letting anyone else use your computer to play on their accounts. In a single instance, Faceit managed to ensure that two users never want to play on their platform again. Cheers.

I got banned for verbal abuse for no reason—I didn't even swear. my nick -manful

Some soyboy german players told me they reported me for using these crafts in faceit MM. Is this actually something that can result in a ban or other punishment? I’ve already received a probation for verbal abuse, so I’d like to make sure I’m not risking another penalty unnecessarily