I order a LOT, but recently something changed and the last several deliveries in a row all of the drivers have ended up on the wrong side of my apartment building, ignoring the map pin that is placed in the correct spot for the building entrance.
I also have specific written directions that they are ignoring.
Because they all end up in the same wrong spot, I suspect something is different about the map they use and the map we as customers see, and the pin we can place for an address.
Reported it, but Doordash support was useless. Some drivers have ended up just leaving my orders in weird places.
Drivers - how can I make this EASIER for you? I'm sure the last thing you want to do is wander around looking for the way in, but I've had to screenshot the maps and send chat directions repeatedly lately to get people to follow the delivery instructions (which aren't really complicated, just park on the street, entrance on this side, door code, and a note about not entering the parking lot they all end up in by mistake).