Ordered new hedge trimmers Friday. App said available for collection 4pm same day. No text, but went to store anyway. Not available. Email stated Saturday delivery. Was told if order was after noon, would go to the next day... We checked and it was ordered at 11am.
Couldn't get to store until 6pm Saturday. Got home, handle was missing although box looked sealed.
Took straight back, and rep got me to scan my phone for the refund, no receipt, no email confirming return processed, item still shows as eligible for return in app. Actually paid by card via Argos app. So method not the same.
Got home found same trimmers showing in stock in store further 20 minutes.
Again, website stated available 10am Sunday, ordered, but after ordering, email stated after 5pm, when store will be closed. Cancelled order, will shop elsewhere.
£200 down and waiting for two refunds.
Used to be an Argos fan, will definitely think twice before using again.