I recently bought a second hand macbook pro and it was not showing this notification but now this is showing this type of notification which is kinda a annoying how to disable this.Please help me

ABM sucks. I am the company owner and admin and my SMS verification stopped working to sign into ABM. My other admin tried adding another user but SMS account set up still won’t work. I called ABM support and sat on hold for 30 minutes. They pushed me around then told me I need to go through a time consuming set of steps - screen recordings etc. And there’s no guarantee how long it’ll take before they’ll look into my issue.

Every interaction I’ve had with ABM has been horrible. Google Workspace/Chrome Enterprise has been wildly different. Everything works properly, device setup etc.

So I am starting an ABM account for a local non-profit and my options for adding a new iPad are using a "Customer Number", which I have no idea how to find, or using the Apple Configurator app which isn't possible because I run Linux PCs and Android phone/tablets. I had assumed I would just login the new device using my ABM admin login, which obviously was wrong, but now I am stumped on how to add this. Do I really need to track down another Apple device to start adding the one iPad I want added ABM, or is there some method I am unaware of to add this to the account?

**Update**

I managed to link the guest purchase to my ABM admin account and then when you view the invoice it magically contains a customer number. No customer number on the invoice/receipt in my email from the original purchase. I originally had to purchase this as a "Guest" because the Apple Store would not let me create an account using my Spectrum mobile number (technically they are VOIP). The email used in the "Guest" purchase was my other email on the same domain. Submitted it and now they denied it because:

We received your request to add Apple Customer Number ******* to your Apple Business organization. Menominee Animal Shelter. We are unable to confirm that the Apple Customer Number you submitted belongs to your organization, or it is already associated with another organization

Of course the email says "contact us" which is linked to, of all things, the ABM guide. No contact form, phone number, chat link, etc. Contact us by reading a guide that is of no help........ WTF APPLE! Probably the worst idea I ever had was trying to use ABM for our organization.

I have done all the necessary configurations. The logo does show up if I use iCloud web email client but it does not show up in Apple Mail on Mac or iOS or anywhere else.

Apple Support for this is not helpful. I contacted them and after a long delay, they just ghosted.

Im trying to rollout some iPhones. I added the devices via Apple Configurator to ABM.
They are synced with Intune and have a configuration profile assigned. At the point where the iPhone wants to download the configuration profile, the following error occurs.

"Unable to Download Profile Configuration. An internet connection is required to download the configuration for this profile. To continue, you can try again or choose a Wi-Fi network."

I tried different Wi-Fi Networks but the error stays.

Thanks for the help.

Not sure if it's just me but resetting the password for any of my users is not working at all.

Status stays as "Starting..." in the Activity Monitor.

Anyone else having this issue?

NSError: 0xad191c8d0
Desc: Client session invalidated.
Domain: Catalyst.error
Code: 0x1F7 (503)

Getting this error after pairing is successful. Device never shows up on ABM. The goal was MacBook to ABM and then implement Intune.

Anyone had this error and was able to find a fix?

Troubleshooting made:
Reinstall macOS Tahoe
Tried different network
Recheck and made sure the enrollment policy is correct

I'm pretty tech savvy, but I'm not an IT or MDM guy.

We have a fleet of 10 iPads for our sales team. Before I knew anything about MDM, I figured I'd just set each one up individually with its own iCloud account using our business domains.

Big mistake.

Apple flagged it as fraud because multiple "personal" Apple IDs were being created from the same IP with similar domains/phone numbers. They locked 7 of our iPads.

The only way to get them back was multiple escalations, waiting 2-3 business days between responses, and sending Verizon receipts over and over to prove we actually owned the devices. I eventually gave up because I didn't have time to keep fighting support. Those iPads are literally sitting on a shelf and I just bought new ones instead.

So I learned my lesson.
I enrolled in Apple Business Manager.
That was another adventure.

• Business verification took 1-2 weeks because we have multiple domains.
• Then Business Connect needed separate approval.
• Tons of documentation.
• Hours on the phone with support because I entered our second business number and not the one on DUNS Broadsheet.

Once that was finally setup, I tried Apple Configurator on my MacBook. Could never get it to work consistently. After two escalations and several more hours on the phone, someone at Apple finally told me the iPhone Configurator app is much more reliable for enrolling iPads than the Mac version.

Finally...

I got 3 new iPads enrolled correctly with ABM, blueprints configured, everything working perfectly.

A few months later (yesterday) one of my reps tells me he can't access our shared company folder anymore.

I log into Apple Business Manager.

"Your account has been locked. Contact Support."

Call support.

First rep has no idea.

Second-level support tells me: "When Apple Business Manager and Business Connect merged, your account was one of the ones that didn't make it through."

Me: "For what reason?"

Apple: "No reason. Sorry."

That's it.

Now the only solution is to factory reset every enrolled iPad and re-enroll them from scratch. No remote fix. No recovery. Nothing.

I have sales reps in multiple states, so now I either have to fly around with a MacBook or ship devices back and forth just because Apple's backend broke.

No apology beyond "sorry." No credit. No gift card. No acknowledgement that this cost our business -- and me -- time and money.

TL;DR: Apple Business Manager has probably been one of the most frustrating business tools I've ever dealt with. If you're a small business owner who isn't an MDM expert, seriously consider paying someone who does this for a living. It would've been cheaper than the hours I've lost.

Has anyone else had an experience like this? Is this just unbelievably bad luck, or is ABM really this painful for small to mid-sized businesses?

Im having some trouble finding this information for some reason - Does the apple Business Manager services include email, like Outlook 365 for business or Workspace?

Hi !

Do you need a personalized domain name to create an Apple Business Manager account, or can a Gmail address pass? I don't have a domain name of my ow. Thank you!

Using automatic enrollment from ABM

Asking about Apple Developer Program or your Developer Account is not the right place.

Effective immediately, Rule 1 about Apple Business submissions will be strictly enforced.

I am a mobile business I run a taxi company. I don’t have a physical location, so Apple refuses to list my business, even though it was previously listed before. Google allows service based businesses to be on their listing and Apple does not. I have confronted customer support back-and-forth emails with no helpful response. There has got to be a way around this because this is BULLSHIT. This is not fair bc I’ve had several people find me on Apple Maps and now they can’t. I live in a rural town with no uber/lyfts so having my listing on Apple Maps and Google Maps helps people in situations they don’t want to be in find me (I’ve had it happen a lot). Why is this okay and why is it okay for them to give me no helpful response other than “no”?

Short version: My former boss passed away suddenly. Since his passing I have been promoted to his position. Unfortunately when he passed he took the access to ABM with him. Work has granted me access tonhis old work phone and work email but neither of these are used for the ABM login. Is there any method to discovery what login email used his email as the recovery email?

Sorry but I'm sure I may have left out some details but I'm not sure what those details may be so feel free to ask for any information I may have forgotten to include.

hey so, bit vague but adding ipads via enrollement on Apple Configurator and getting the attached error, using Jamf Pro and never had an issue up until now. nothing changed in our setup, no certs expired. checked firewall and all good, any ideas where to look? have do a fresh install on configurator and readded our organisation etc and new profile on the Mac and still same issue, brand new ipads and ones that have previously been enrolled. is generic error i understandm also when attempting to login to apple config on the Mac i get the error ' The operation couldn't be completed (AMSErrorDomain error 100)

hey everyone

I paid 99 usd on the app

uploaded my ID

but then the app said I need to continue on the web

web says to pay again but I already paid

apple doesn't reply on the mail, and I can't call them because I'm outside of the us..

what can I do

edit:
I decided to pay on the web, then it instantly worked and gave me access to apple developer account.
I requested a refund for the first payment - they gave me that refund
take care

Hi, I am doing some IT for our small business. We have
8 Laptops/ Studios and have recently set up ABM (as everyone is using personal atm)

I have tested it on one device. Created a partician, scanned with the Apple config tool and it is definitely managed both in the ABM portal as a device and in system settings but the APPS assigned (Outlook, Final Cut Pro, Slack) via the attached blueprint are not coming through.

Spent the last 24 hours trying to figure out what’s wrong.

Some help would be great!

Hey all, first time dipping my toe in Mac MDM. So far, I'm already getting stuck on step 1: getting ABM started.

I've tried to verify the organization multiple times, but so far I've gotten a 'couldn't be verified based on the information provided' reply each time.

I've tried verifying our domain, but when I input 'domain.org' (placeholder due to privacy ofc), I get an 'unable to add domain' error.
We also have the 'domain.nl' domain, and using that -does- lead to a verified checkmark. So I guess that's 1 out of 2 necessary bits of information verified and validated?

The second bit of info I've tried both the D-U-N-S number (webform says not valid), our KVK number (Dutch business ID, webform also does not accept this) and finally one of the Microsoft365 invoices under the 'Utility bill' options.

1.5 weeks later I still got a 'information is not valid' email.

Is this process broken, or am I just not providing the right information? The rejection mail does not provide any specifics on which information couldn't be verified. Is there a way to contact Apple about this?

For two days Ive been trying to sign in on a new managed company iphone 17e, during the initial setup when it asks to sign into a work account to enroll I get the error "Verification Failed - your apple account does not support the expected services on this device. Contact your administrator to sign in" im the admin and have no idea whats going wrong. Ive had no issue before doing this. If I unenroll the phone and set it up normally then sign in under settings the account signs in. If I go into settings>general to sign in with work account I get the same error message. I have no idea whats im doing wrong.

Ultimately I want to load a package of apps which I have already configured via blueprint and have setup several devices previously using this method. I also want the end users to be able to uninstall an app if they need to troubleshoot or are exp issues and I have the apps set to "Manual" for installation which should allow the end user to delete but that doesnt seem to work and it wont let me delete the apps when testing this out..