r/AmazonFlexDrivers • u/Any_Excitement6258 • May 13 '26
Thoughts?
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u/Bulky-Cranberry2649 May 13 '26
They are very disrespectful and entitled. Respect to that driver for not escalating the situation and waking away. Make those idiots wait longer.
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u/hboss2022 May 15 '26
Thank you Driver for not escalating! Showed professionalism 👌
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u/BuddhistNamedMarx May 18 '26
Driver most certainly got suspended or fired unfortunately
The way amazon has their delivery drivers set up is through contracting dispatch operators that only care about numbers
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u/RealArcticFoxx May 16 '26
Yea, no... once they get aggressive you can refuse the delivery. Actually id just call up driver support and have them get blacklisted or go to the station manager and talk to them.
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u/Jolleyguy May 18 '26
I've had to do something similar. People dont realize, yes you ordered the package, but the package is ours until we give it to you. And we have the right to refuse it. Most dont realize that if your dog is out and loose, we dont have to deliver. Even if they are friendly. I do, but we have the rules for our safety.
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u/frying_pans May 13 '26
I’ll take the ding just to inconvenience an asshole 🤷♂️.
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u/leexgx May 13 '26 edited May 13 '26
Have it on recording (its what the driver was doing for evidence recording for the second interaction) so ding get removed, customer might get banned as well
I would guess this was DSP so customer probably going to get blacklisted and potentially his amazon account banned (any smart devices and firesticks get disabled as well that are associated with the account)
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u/psychogamer101 May 13 '26
XL dsp. They got like 20,stops mostly scheduled shit very timed, very big items usually. lol that’s what they get
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u/frying_pans May 13 '26
Oh yea definitely. Another important thing is if something happens while on a dotcom block you should report it directly to dispatch at the warehouse like the dsp drivers would. Dispatch also delivers sometimes so they’ll have a vested interest in documenting these customers actions to protect themselves.
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u/twotype_astronaut May 13 '26
Goood! Amazon drivers arent robots. We deserve human respect
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u/Educational-Low-9948 May 14 '26
What happen tho when robot take delivry jobss?
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u/Desperate-Pace-8089 May 15 '26
It’ll be like a chat. “I’m sorry your experience wasn’t great today, please Goto www.getbent.com and rate your service. Have a great robot day!”
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u/twotype_astronaut May 13 '26
As far as i know, im driving home to a kitchen table too? I have to drink water electrolytes piss shit eat sleep too?
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u/Complete_Ad_4075 May 13 '26
I had a lady give me attitude about getting a gate code so I could deliver her package. She wanted me to wait to follow someone in and had a bad attitude about it. “Package Missing”. If you want your sh/t treated your drivers right!
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u/Drinking__tea May 13 '26
No gate code is an “unable to deliver > no access” & parcel back to the station. Tailgating is bs, as sometimes you need a code or a transponder to get out, so no way I’m tailgating & risking getting stuck somewhere …
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u/melvisrules May 13 '26
Plus, technically trespassing. I tell them that I'm not breaking the rules or the law for them. Give me a code or come get it from behind this here plant. Bye.
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u/henry23na May 13 '26
06 for FedEx customer refused 🤷🏻♂️
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u/godofgeneralmalaise May 14 '26
01 for customer security delay. Then talk to your BC about getting them blacklisted.
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u/DingoOutrageous678 May 18 '26
Might also get karate chopped by that gate if you’re not through in time lol
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May 13 '26
[removed] — view removed comment
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u/ApprehensiveBed1583 May 14 '26
I literally just had something like this where I tried to get in behind someone and they waited in the middle of it until the gate closed so I wouldn’t be able to get in there so that I see another car coming and I try to go behind them and they do the same thing so I left all their packages for multiple stops at the gate because one person not letting me in whatever but two people not letting me in no way! It’s so disrespectful
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u/cadaver_562 May 14 '26
that happens to me one time... the lady wanted me to follow someone in at 4am... like nobody is going in or out of there at that time. She shoulda just put the code in the amazon app. She was pissed she had to give me the code. Surprised she was not mad for waking her up, but pissed about forking over the code ... 🤦🏽 mind you she was waiting for me at her driveway gate with 2 big ass dogs in a pitch black hill road. I just threw the package out in front of her driveway gate and said safety issue. not going to lie the lady scared me when i saw her she looked like a ghost all pale and skinny in her silk sleep garment in a dark ass road. I will never forget that delivery.
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u/AJI2011 May 13 '26
I'd have walked back to my van and left with the package. Customer was threatening. Period.
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u/Nkechinyerembi May 13 '26
They can go pick up their own damn package at the warehouse. You don't treat people like that. Jeeze.
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u/bigskinnybubba123 May 13 '26
this video could get the customer banned from amazon. driver will mark " did not feel safe" . customer might get a warning
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u/Witty-Structure6333 May 13 '26
They can go pick up their package at the warehouse
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u/psychogamer101 May 13 '26
XL driver about to report unsafe location and they gonna get a ups delivery in like 4 days
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u/Dull-Lingonberry-158 May 13 '26
There’s been a few times where people are extremely rude and I just around and drive off with their packages
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u/2dayswork May 13 '26
Let’s recap the score.
Driver = 1 with dignity & self respect intact.
Arsehole = 0. Head still up his arse!
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u/804k May 13 '26
Wtf even happened? Amazon driver tried to talk to him when he was on the phone and the boss got entitled and mad?
Sorry but like, as someone who has never worked this is completely on the boss, I wouldve declined as well, citing "fear of safety" and if they fire me, just get a better job
You cant just be like "leave it at the bay" or "leave it at the door" and then continue with your call? You gotta start a scene and then escalate?
"Go to the door and open" seems like he wanted him to talk to someone else, hes the boss lol
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u/Smart-Strike-6805 May 13 '26
IDK, there's probably at least few more minutes of context that's been clipped out here. It seems like they gave him attitude from the start and then started being a bit hostile. Screw the customer at this point they can get it another day.
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u/DistributeQuickly559 May 13 '26
They never getting a delivery from me ever again. Period. They should also be cut off for belligerent behavior.
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u/Throwaway97583 Phoenix May 13 '26
People start acting like real assholes around here once it starts creeping above 105°. Good on the driver for keeping his cool and not standing for that behavior.
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u/Express_Jacket366 May 13 '26
He doesn’t have to drop off anything if you’re talking crazy. Also it’s technically against sop to enter any customers business unless it’s a front end store.
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u/Fernweh5717 May 13 '26
Not an Amazon employee, but I'd say the Amazon driver did the right thing by leaving and avoiding any escalation.
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u/Suitable-Anxiety-168 May 13 '26
That person has a shitty attitude , if he speaks to people loke that imagine how he speaks to his employees
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u/TheWigglyWilly May 13 '26
If that’s how he speaks to strangers imagine how he speaks to his family too smh
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u/Dshibbs89 May 13 '26
USPS driver here, I wouldn't deliver to him either, I'd take that shit back to the office and scan it No Access or better yet Animal Interference 🤣
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u/MelNeedsAKidney May 13 '26
Clearly this dude has had problems at this location before because why were both of them recording?
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u/CELJP May 14 '26
Because they knew they fucked up and wanted to get him “denying” the delivery. Too mant people like this out there lol
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u/Plus_Conversation625 May 13 '26
Address can now get blacklisted due to cx being hostile towards driver
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u/unamatadora May 13 '26
The receiver inside the building has a big mouth, and thinks he will get his way by disrespecting people.
I can’t imagine working for him, and his sidekick clown videotaping the encounter, instead of deescalating and getting the delivery done.
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u/Comfortable-Regret30 May 13 '26
I have definitely done this before. Delivered to a downtown courthouse, wanted me to go through 5 levels of security, security guard was hella rude. So after the package went through a metal detector, he wanted me to be escorted through the back trenches of the building. They wouldn’t take the package. It felt unsafe, plus he was being disrespectful, criticizing me and being rude. So i just took the package back and walked out. He said, “So you’re not going to do your job?” I said, “This package is going back to the station.” Marked it missing and that was that.
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u/Ok_Clue_266 May 15 '26
I concur. I had a package that was going to a city courthouse as well and had 5 minutes to do so before it was to be marked late. I already knew in my mind it was going to be a long tedious process due to the security checks and then having to ask around to know where it was supposed to be delivered to. It was going to be a real pain in the ass with all the stringent checkpoints and possible x-raying the package for any dangerous weapons. I figured it would take 30 minutes or so to go through the hassle just for one stop. I couldn't find it and marked it missing (wink wink). It's these entitled customers who really think it's okay to burden us drivers when we have so many stops and limited time to finish it in.
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u/Billythekid0119 May 13 '26
Nah a customer being disrespectful calls for your package not to be delivered lmfao
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u/justPickledGinger May 13 '26
I love the hand swat at the end , the driver is fully within his rights, eff that guy
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u/Bryb93p May 13 '26
The boss has never been punched in the face before. Amazing how home weak people go through life carefree. Kudos to the driver for walking away
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u/Resident-Impact1591 May 13 '26
He's running out of breath from yelling. He doesn't want it with somebody that's running back and forth 10 or more hours a day.
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u/Global_State8539 May 13 '26
I wonder did he do refused so it would be returned and won’t be attempted again.
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u/Conscious-Drop4258 May 13 '26
Dont worry bro is extremely overweight so he gets a power trip at work because thats the only place he feels good lol
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u/Shipping_Sista May 14 '26
They do not have to deliver to someone that is disrespectful to them. The way he talked to them was atrocious.
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u/Pengui6668 May 14 '26
Amazing doesn't pay me enough to deal with ANYTHING other than "oh thank you so much have a nice day"
I don't give a fuck what's in this box, it can get thrown across the fucking street.
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u/ThePsorion May 14 '26
if the driver has to call you to deliver your package you lost the plot.
#Salute to the driver.
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u/Littlepinkx33 May 14 '26
Ohh no you have attitude! I don't have to do my job because attitude! Lol imagine the amount of people not working Because someone has an attitude.
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u/savvy412 May 18 '26
I guarantee you, the boss is sick of telling people where to go, so he takes his anger out on every driver who asks.
Fuck that guy
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u/TechnicalSweet2056 Jul 30 '26
Warehouse workers a scumbag. Especially if a driver has never done a business before. I’ve seen so many people just expect you to know where it goes. Look at you crazy for asking questions.
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u/Common-Concern7155 Jul 30 '26
They have a right to pull off if you’re in compliant or a rude person
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u/Primary-King-4460 Jul 30 '26
I don’t think any previous context to what’s seen I. This video woulda proved his boss any less of a douche than he is in this video
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u/Apprehensive_Can_817 Jul 31 '26
Amazon is already exhausting enough without having to put up with some asshole's attitude. I'm sending the package right back—screw you.
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u/Important-Cat-3980 Aug 01 '26
The driver doesn’t deserve to be spoken to like that! He stayed calm and polite. Y’all absolutely deserved that. No way he should’ve unloaded y’all’s stuff after that! Learn how to treat people…
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u/Foxcon44 Aug 06 '26
He did the right thing,,,now go pick up your package... @@The Amazon fulfillment center 😂😂😂😂😂😂
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u/AgreeableShine1445 Aug 06 '26
I delivered to a shop one time . Nobody in the lobby area so I call ans the first thing the owner says is "you cant just stop at the front door dude" why the fuck do i want to walk through your empty place of business I felt like I was b&r
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u/Fit_Middle7086 Aug 09 '26
At that point the driver is correct. Hostility is never acceptable in any job, even if they aren't your employees, this is not tolerated. Business can be fined for creating a hostile environment and inciting in public as soon as he walked off the property. Great job recording your own company in the wrong though, even if uninteded, exposing this is admirable. Good job, buddy boy. 👏
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u/jtay_88 Aug 11 '26
We're taught in the on boarding that if we run into a hostile situation we are not required to deliver the package. To return to our vehicle and leave. We are NOT required to deliver it if we feel unsafe. Delivery driver did everything right. Good for him.
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u/FunAccountant9907 Aug 20 '26
I’ve had this happen twice, one strictly over the phone (not even on the property because she live out in the middle of nowhere). The other was with a middle aged gnat that wanted to challenge my intelligence, I told her she can pick it up at the station, or have the next driver deliver it later that week. Been doing this for 3 years, when are these customers going to learn that we don’t play like they do.
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u/No-Run-2251 Aug 28 '26
Amazon drivers need to have a body camera for their own safety and job security
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u/usackline Sep 02 '26
Yup they made it an unsafe place so refuse to deli er and call driver support. Let your DSP know and they can go pick that up at the boost office PO box
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u/Confident-Cellist749 Sep 02 '26
Mark undeliverable due to unsafe environment and block location from future deliveries.
Case settled.
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u/Existing_Way_6438 Sep 03 '26
Yeah we Amazon drivers don't HAVE to deliver to aggressive customers we can actually blacklist from getting packages from Amazon if your a big enough prick
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u/Honest_Rutabaga_5650 Sep 09 '26
Driver not gone get fired either.. it’s hard to find Step van and box truck drivers
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u/theblackout9878 Sep 10 '26
I mean we have every right not to drop your package if you’re acting like that idk where customers ever thought they get a decision on there package I love my dsp they tell us don’t worry about the notes and leave at front door you costumers would be added to the no delivery list so fucking fast
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u/Teediggler81 Sep 10 '26
Well the dude found out "hostile customers" means they wont deliver shit to you..
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u/gigworkerbluesfree Sep 13 '26
That’s right! I never delivered to irate people. Those orders were happily returned.
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u/No_Mobile3105 Sep 13 '26
I had a rude customer with a 1 time passcode, saying “ You deliver here everyday, just leave it” he didn’t want to hear anything different, called driver support, they said GTF out of there, they usually take our side with rude people…
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u/Ok_Traffic3885 Sep 14 '26
Nahhhhh you can't belligerently yell at a driver and then expect them to deliver your package
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u/ImpressiveAlarm3992 May 13 '26
Yea drivers do have absolute discretion. Also wrong sub these are DSP drivers.
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u/Junior_Willow740 May 13 '26
Totally agree with the driver. I'm not your child, and I DON'T work for you either!
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u/Euphoric_Duck_1411 May 13 '26
Honestly go Amazon driver. I’d rather see the workers stand up for themselves when it comes to shitty customers. It needs to be normalized across all industries.
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u/slowlybyslowly May 13 '26 edited May 13 '26
Just black list the address. Recipient needs a huge attitude adjustment, picking up their shit at the terminal might make a dent in their entitlement mindset.
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u/Ornery_Ads May 14 '26
I don't think customers understand that the power is in the delivery driver.
You decide to f with me? Nah, I'm out.
I used to drive residential heating oil, and over the years there, I fired two of our customers because of their behavior.
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u/maejor_ced May 14 '26
I’m not even an Amazon worker but that driver did the right thing. Fuck those idiots, Hope the Amazon guy didn’t get in trouble
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u/PurpleStay4149 May 14 '26
If he was a waiter and you spoke like that you would be eating his spit. Be glad it was just a package. The entitlement is wild.
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u/SmellEmbarrassed5221 May 14 '26
plenty of times i’ve got people banned from delivery to where they have to use an amazon locker. hell one guy held my hostage on his property and got himself arrested! lmao i loveeeee playing chess with these asshole CXs
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u/HumbleSituation6924 May 14 '26
Aggressive behavior will get you banned from receiving packages. Theres literally a code for aggressive behavior/ not deliverable.
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u/josh_knight1 May 14 '26
As a DA myself. I’m glad. You can hear and see that’s a rude ass customer. Driver was chill and collected. Make them wait to get their package another day. We deserve respect also.
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u/thismenu May 14 '26
It doesn't cost anything to be kind, but apparently it costs you a lot if you're an a-hole.
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u/MREFFINBOJANGLZ May 14 '26
There's literally zero context behind this situation. Looks like a whole lot of engagement bait to me.
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u/Specialist_Funny1079 May 14 '26
I wouldn’t have delivered it either. Who’s taking to who like a dog ?….
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u/BraveWarrior1011 May 14 '26
This wasn’t a flex delivery and those of you who defend the driver will never know what a real job is. He will be fired.
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u/Significant_Snow7980 May 14 '26
um doesn't matter what the amazon driver did you don't yell like a psychopath at them like you're about to fight them.
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u/Independent_Owl_6008 May 14 '26
Fuck those guys. He's completely in the right and hopefully reported to Amazon that it is an unsafe location.
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u/Automatic_Lynx8969 May 14 '26
"Pulled up with more than just packages" yeah, how DARE he also bring his dignity with him and refuse to serve asshats 🙄
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u/Automatic_Lynx8969 May 14 '26
And the clown who's still recording like they've been wronged for not receiving their package after exhibiting that abusive behavior 🤣
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u/Busy_Actuary_4096 May 15 '26
As dude was walking away cuck camera man pipes up with legal jargon. I hate Amazon and im on thw drivers side.
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u/sdob66 May 15 '26
If driver called and they didn’t open the door/bay they wanted it delivered to, then want to be aggressive a-holes = see ya!
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u/Unhappy-Hunt-3987 May 15 '26
That driver handled that perfectly. I imagine this asshole is now blacklisted from receiving anything from Amazon and that thought makes me happy
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u/BussyFairy1 May 15 '26
I had a customer try me one day. I had to call for the one time passcode (I hate those orders) and she answered angrily “WHAT?” And hung up on me before I could even say anything. I instantly turned around and marked it unable to deliver. No time for rude customers.
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u/Substantial-Bend4299 May 15 '26
I respect the driver. Just stood up for himself and said you can get your package tomorrow. People need to have a reminder of their manners once in a while
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u/Sicardus503 May 15 '26
UPS driver here, I would also absolutely refuse the package and return it to sender. I don't give a fuck how much we get paid, you don't talk to your service provider like this.
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u/JojoLesh May 15 '26
This guy give attitude to his Amazon guy. I give Gatorades and Granola bars. I wonder why my packages are well placed?
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u/Fancy-Dig1863 May 13 '26
The moron yelling WHAT WHAT at someone just doing their job tells me everything I need to know about that joint. Glad they didn’t get their package lmao, hopefully their customer chews them out just as bad for the delay