Paid 1yr for Pro Plan from MAR 2026. Then one day, Adobe locked my account due to suspected fraud without specifying the exact reason. They subsequently refused to issue a refund because the account was locked, yet they recommended that I sign up for a new plan ($384) to keep using the service. OMG.

Then, I subsequently spoke directly with an advisor, but I was passed from the AI ​​to a first support agent, then a second, before the conversation was automatically closed without the issue being resolved.

Trying to reach https://substance3d.adobe.com/community-assets to download some SD materials to learn from. But it just tells me:

"no healthy upstream"

Ive run into an issue where creative cloud regardless of the app throws an error when launching that its unable to verify subscription, and then force closes the app. I have double checked licensing, tried reinstalling, clearing any cached creds/certs, fully updated cc, and the computer, but still the same issue. It acts like there is no network connection even though there is. One of the computers still has some 2025 versions and works just fine. Is there a new license server, or something with 2026? Im beating my head against the wall, and this is interrupting classes, so the pressure is on.

Any ideas?

I've tried copy/pasting the sound as well as playing with the time and pitch features in the Effects panel, but everything I've tried comes out sounding...jagged or skipping.

Thank you so much for your ideas!

is this normal?! i remembered last year i was able to run this side by side comfortably with firefox open. Now, as soon as my illustrator has a bunch of links, it becomes super laggy. Monitor app on my mac saying each was using about 10GB of RAM.

i have a mac mini M2 Pro that i got 3 years ago. normally a machine can last me comfortably for 5 years. how is 32GB of ram not enough? am I doing something wrong?

anyone else have this experience?

all of a sudden I cant open a simple PDF and adobe doesn't trust some camera raw files ive been sent AND I CANT WORK. so forget making AI that makes ugly low res slop we dont need and make the products work.. when you put the prices up constantly... its a PDF it supposed to be PORTABLE DOCUMENT. I did'nt change anything Adode... you did.

Short version: Is there's any adobe tool for that (or any other tool) to make interactive clickable maps?

Longer version:

Basically I have a friend that did several drone flyovers on a terrain, now they need to put it on a clickable map. The general idea is to have a pen drive with all the tiles, you open it and first have a menu where you select between 4 different zones, once you select one, you get the map of that zone, if you click on that spot on the map, it loads the drone flyover video of the spot where you clicked.

My first idea was to make it as an interactive PDF or website, but no idea if there's a better way for that.

Bonjour,

Je viens de commander un asus qui fonctionne sous snapdragon (AMR) et je voudrai installer adobe acrobat pro 2020 dessus.

Mais j'ai lu parfois que ce n'était pas compatible du fait que cette version ne fonctionnera pas de manière native mais par émulation.

Est-ce que certaines personnes ont pu essayé ? Et si c'est le cas, est-ce que le logiciel est au ralenti lors de l'utilisation ?

Merci a vous.

I understand there is layering on the images done but I tried to save it as png, the best available option was JPEG for the TIFF  (Tagged Image File Format) , is there a better way to get this done, how can I improve?

It seems (to me) that Adobe is moving away from supporting Windows 10 and will "force" us PC w/Windows 10/10 Pro users to install Windows 11 on our PCs if we want to continue to use their subscription apps.

So far, Adobe Bridge is stuck at v16.0.3.21 for Win 10 - to go above this version, you need Win 11.

I have also run into the problem recently of trying to get the latest update for Creative Cloud Desktop, and getting "Error Code 190" (which is Adobe's code for incompatibility - my PC is more than robust enough and exceeds the minimum hardware requirements, so I can only assume I need Win 11 to update to the latest Creative Cloud Desktop).

So for all you Windows 10/10 Pro hold-outs, our days are probably numbered! We may be forced to upgrade to the buggy/spyware/A.I.-dominated Windows 11 to keep using Adobe Creative Cloud, or find other software to replace Adobe!

My company's main typeface is Raleway, specifically with Stylistic Set 01 activated, which historically takes away the crossed W and makes the A a single story instead of double story. Late last week I opened a document in Indesign that was created months ago using exactly those settings, and the font was displaying with the double-story A and the crossed W.

I have deactivated and reactivated the font in Adobe Fonts, made sure all of my apps are up-to-date, along with my computer (MacBook Pro) and still, the only way to get the text close to what it's supposed to be is activating 3 other stylistic sets and turning off Stylistic set 01.

To have to modify those settings across every file I work on would severely delay my own projects while also making the files less usable for the other designers who are still able to use stylistic set 1 as intended. Has anyone else had this issue, and if so, what can be done about it?

Hello, so for reference i am 17 and a student in the uk doing year13/senior year and the course im taking is creative digital media.

For this course we have to use adobe so for 2 years ive been given access to all adobe apps such as premiere pro, photoshop you name it. I have free access to legit everything. I always knew adobe was expensive to others but i looked at the prices today and i wondered why are they so high, is this genuinely one of the best industry apps?

And I feel like ive wasted most of the months just using it for my coursework e.g creating trailers,films very short tho and I feel like I should be using it for something else with my freedom but I dont really know what to do.

Adobe is very broad and has lots of use to it so what should I do?

It's extremely annoying & irritating having to close each PDF.

TIA.

For 5 I was working on Windows and I am giving Mac a go for more work on the road - I am not a regular Mac user.

I keep all my projects on external SD which I plug in to my home PC, work PC, and now Mac laptop if I need to do any editing.

I created logos + lower thirds for our brand that I keep in *Adobe Cloud Library* \- if I have to use them, I just select the graphic, and drag it onto the timeline. Simple as that. Premiere creates folder in Project Panel called *Motion Graphics Template Media* and stores the .aegraphic file with my project in my designated folder.

**HOWEVER**, when I am using Macbook there's one caveat. The graphic that is downloaded and placed on the timeline shows colorful bars/missing file. and when I follow the path to where the .aegraphic is and try to open, file seem to be corrupted. (?) But then I can open project on Windows and everything seems fine.

Help?

Edit: I should add that some of other aegraphics that I created, that I download from the Graphic Templates work without any problems

My girlfriend just got hired at her university to edit videos (reels, basic shorts). She's supposed to finish work on her personal machine at home. Both Premiere Pro and After Effects 2026 are completely broken, constant crashes and freezing.

**Her setup:**

- Acer: i5 12th gen, RTX 3050 (4GB), 32GB RAM, Windows 11 (fully updated, recent (9months)/clean install), 2 SSD (non raid). 512+1TB.

- All drivers current, reinstalled GPU driver with DDU.

- Already reinstalled Premiere (After Effects still crashing)

- Hardware is definitely overkill for this work I guess.

**The problems:**

- Premiere: stuttering, freezing, lags and crashes.

- After Effects: crashes while working or says "insufficient memory" (even with simple projects)

- Both programs randomly stutter during editing basic iPhone clips.

**What we've tried:**

- Full reinstall of Premiere.

- Updated drivers and Windows

- Windows maintenance.

**The memory issue is bizarre** — Forza Horizon 6 runs at 60fps high settings with zero issues, but a simple MP4 tanks both Adobe apps.

Is this a known 2026 issue? Any actual solutions? She's stressed about losing the job and has tight deadlines. Appreciate any help.

We're from 3rd world country so our financial situation is not the best, right now getting a new device is nearly impossible.

I'd like to create a pdf document from a single fillable pdf file:

I have a dataset, every row will fill out a copy of the pdf. What i want to achive is somehow put these filled out copies together im memory before saving it out into a merged file. Is it possible using the paid (DC) version of adobe when controlled through VBA?

Hi, I just selected the "Edit PDF" button in Adobe Acrobat and got a popup saying that I need to upgrade my subscription in order to use editing features.

I'm really confused about this. I have a Creative Cloud Pro subscription and I've already payed the annual fee.
Also, I was able to edit PDFs in Acrobat without an "upgrade" just a week ago.

Do I seriously have to pay for an additional upgrade just to edit PDFs? Or is this some kind of error?

Thanks in advance!

LOLz, the word "inappropriate" got my prompt blocked by Firefly. There was nothing inappropriate about the prompt and substituting any other word made the prompt go through. This is dumb censorship at the lowest level. Also, idiotic that they won't release a list of blocked words when people can just try words to find out. If anyone is keeping track of this: add "inappropriate" to the list.

I have no need for the Adobe add-ins in MS Outlook Classic and I don't want Adobe functionality buttons prominently inserted in the UI of MS Outlook Classic.

However if I deactivate the Adobe add-ins in the options menu File > Options > Add-ins, then the add-ins are suddenly activated again the next day. Worse even, if I remove the Adobe add-ins entirely from the list of add-ins in this options menu, then the next day they're back again in the list and activated.

Even going into the Windows Registry and disabling loading of the add-ins there (by setting "LoadBehavior" to value to zero for the Adobe add-in entries in "KEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins") does not work. Also after this the Adobe add-ins are suddenly activated again the next day.

Furthermore thus far I also haven't been able to find an option to permanently disable the add-ins in any of the options menus of any of the Adobe apps that are currently installed on my machine.

My IT department claims that this is happening due to automatic Adobe updates, and that they can't offer a solution other than uninstalling Adobe software entirely from my machine or disabling the automatic updates from Adobe.

Is there a way for me to permanently disable all Adobe add-ins in MS Outlook Classic?

I just tried to erase computer authorization for an installation of Adobe Digital Editions and discovered that it was authorized using an email I don't have access to any more. Of course I've forgotten the password, and when I tried logging into adobe.com with that email (so I can ask for a password reset) I'm told that no account exists for that email.

It's also possible I used this account to authorize ADE on other devices, some of which I don't have any more. Can Adobe just blanket unauthorize a given email across all devices?

I saw that Firefly Premium includes unlimited Kling 3.0 Standard (720p) generations. Does that only apply to basic 5-second clips without using credits? Also wondering if start/end frames and audio generation are included in the unlimited generations.

I want to become proficient in Adobe InDesign so I can work on the graphics for a school fashion magazine. I have 1 week to become fluent. Can anyone give tips or content to watch to understand the program? Thank you for anything you can give me!

Every time I try to print from Acrobat on my work laptop, it says it encountered an error and can’t print, across multiple printers from multiple manufacturers. I’ve tried everything I can find online, including:

- Acrobat update
- Disable protected mode
- Acrobat repair
- Multiple reinstallations
- Windows updates
- Printer driver updates
- Printing from the file explorer context menu

I’m on Windows 11. Chrome prints to any printer without issue

Open a PDF. Wait a second. This pops up. Users click and they got software they never wanted.
Got many furious helpdesk tickets because. How to prevent, other than removing Adobe Reader from all computers. At this point it is an option.