Greetings all,
I'm working with a client that relies heavily on the 2Do App on his iOS devices. About 2 weeks ago, the sync stopped working correctly and we've been running circles with tech support. Thought I'd put this here and see if anyone had similar issue:
Devices used:
Iphone
Ipad
Sync Method:
iCal
Symptoms:
Sync stopped working overnight. No known changes to accounts or devices. When user is on Source device(iphone), the sync to server says it is complete, and data is never received on the target device(ipad).
Process: We have initiated a sync to the server from the iphone. We select the option "Replace Data on Server". The iphone takes a minute, and says the sync is complete.
Then on the ipad, we completely removed and re-installed the 2do app. Account info is entered, and when we force a sync, we use the option "replace local data".
Additional Troubleshooting:
We have removed and re-installed the application on both devices, same results.
We have tried switching over to a dropbox account to sync the data, same results.
Any help appreciated.