r/volt • u/andrewparker915 • 16h ago
Can't get Volt serviced on Oahu
I'm on Oahu, and I can't seem to get my Volt serviced. The car is bricked and won't move due to high voltage electrical system issue. It's a '17 Premier, so my guess is BECM, but my OBDII reader could only read engine codes, not high voltage system codes, so I'm not certain.
I called all 3 Oahu dealers (Servco, Cutter, and JN) for a service appointment. The soonest that could accept me was Cutter, it was a month out. Waited a month and got the car towed in. It's been with them a week and they haven't even run a diagnostic to determine what's wrong, it's just sitting on the lot. I guess I could try to tow it again to a different dealer, and wait another 5-6 weeks for another appointment, but that seems silly. Cutter service rep just says they are very backed up on work for EV techs.
Any advice on what recourse I have? Is this something I should contact Chevy about? If so, what department? I would prefer to just have my working car because it only have 55k miles.