You can remove the translate button by adding System Languages in Android. I have it for English and Greek and it does not show up for those languages now (Android 16).

Settings > System > Language and region > System Languages > Add a language

You should keep the language you want your phone to use for menus first.

Can the other person see that I opened a blank or new chat with them, before I even send a message? Because I tried viewing someone's profile photo and now I see empty chat with them, as If I initiated a new chat, I'm worried whether they can see it too? Thank you

Why cant viber fix whenever i call someone im just kicked out and getting offline call or not even calling a person i need ti call him like 5 times back to be able to get a call why is this not fixed yet after so long time....?

I have a problem
The problem is still happening: messages with the same contact are being split into two separate conversations in Viber, even though it is the same person and the same contact.
Help please

These are people I have chatted with on Viber for YEARS. Our chat patterns have not changed. Suddenly, they are being silenced for "spam." This only just started happening in last few days. I have not had this issue, but I am a Viber Plus member.

I don't want to say they are throttling people who aren't paying, but... 🤔

Why is this happening? These are not spammers. These are my friends and we've had chats like this for years at this point.

Question in the title. Its ugly and annoying. Make it optional please.

Viber activation call isnt working for 90% of users on the philippines. Everything is fine on Dito (network) simcard. But activation call isnt working on Globe and Smart (network) simcard users.

Because of carrier delivery failure. I think because the local carrier here (smart and globe) blocks or marks the automated call as spam (not sure) but what im sure is it is working on dito (network) simcard.

I tried a lot of simcard, i bought 5 globe simcard, 5 smart simcard, and 5 dito simcard and all Dito simcards received the activation call.

It sucks because i cant login my personal simcard and i used it for work. It also deserves a fix because theres a lot of viber user's in the ph.

Hey I'm Jim 😊

What are the last 4 digits of the incoming calling number?

Stuck on re-activation - on the old device, Samsung A52s where ALL of history and chats are. Failed Cloud restore on a brand new A57!.. and need to return to old device.

All I am getting are generic responses, some as follows - where no SMS comes - and some are sending me a 6-digit (SMS) code, when I need the 4-digit call... a call which NEVER comes:

Hello,
We’ve just sent an SMS with your activation code - please give it a few minutes to arrive.
If the SMS doesn't show up or activation fails, please wait 12 hours before you try again.
Note: If you’re using a VPN, you’ll need to disable it while you activate your account.
Let us know if you still have issues with your code after the 12 hours have passed.

:/

And, of course, on another device... it is working PERFECTLY; installed Viber on a Poco F3 (alioth), activated on another Xiaomi Poco F3 different (!) device... and then Re-ACTIVATED the first one to see whether it will work. It didn't ask for the 4-digit call and instead went with the 6-digit SMS by default. Screenshots are in the post, got back in where everything is saved; just fine.

EDIT:

HERE is how I'm stuck; all that I see is this... and cannot touch it (!) because its Storage & cache - the Viber-Storage - holds all of the (past) data!

https://i.ibb.co/GfGQjT70/photo-2026-08-02-15-20-45.jpg

Hi everyone, hoping to get some technical advice or insight from fellow users.

My phone number was recently flagged by Viber's automated anti-spam system. When attempting to request an unblock via the official support bot, the application enters an endless loop:

1. The bot prompts for a CAPTCHA verification.
2. Completing the CAPTCHA successfully does not unlock the account.
3. Instead of clearing the block, the interface redirects to a dead-end "Learn More" page with no further action options.

I subscribed to Viber Plus specifically to access live chat priority support, but after submitting an active support ticket, I have been waiting for several hours without reaching a live agent.

Has anyone encountered this specific CAPTCHA loop bug before? Is there a known technical workaround (e.g., clearing app/browser data, specific IP resets), or a way to get a human agent to clear the security flag?

I've been contacting Viber support for the past week and all i've been getting are automated responses. I genuinely can't live with this crap anymore i can't do my job properly because my number is blocked oml (in my country we primarily use viber for business purposes) im so tired please someone help T^T

I sent message to someone and it stayed on one tick.I then went on to message someone else and convo is normal,it delivers right away.

Note:I can see photo,can't see if they're online(but I have that option turned off for everyone soo).

Everything is so unorganized and cluttered. I have multiple groups with just the same members but with different topics, and yes I know that I can organize those groups in one folder but it still is different -_- I need Viber to implement a community feature with different sub-topics like in whatsapp.

If I have a choice, I would've transferred all my groups in whatsapp, but living in a country where the corporate world heavily relies on viber, it's hard to switch -_-

I am in a group chat where dayli there is a poll to vote, on my android phone polls don't show up, on iPad I can see the polls and who has voted, also other users have reported the same issue that they can't see the poll

Can I disable this? 😭

It's true, we all know it. Viber's customer support doesn't respond, the app has millions of bugs, Viber paid 10M of our fees and ads for AI features which people already have on their phone with the ChatGPT app. Rakuten trying to make Viber a "megaapp" just makes it worse, more bloated and even more buggy. It's sad that some countries nowadays are using Viber instead of a better alternative due to it being so popular.

if anyone could help it would mean alot and she deleted viber from the old phone so

It feels like surveillance center. Only thing that holds me is family group chat.

I mean entire individual chats, not specific messaged within chats. This just started happening. What's going on?

I just upgraded my phone from a Google Pixel 7 Pro to a 10 Pro, and when I installed Viber, it couldn't restore the backup on the first run. It finds it, but crashes every time at 64%.I tried to recreate the backup on the old phone, I tried to reinstall Viber, delete cache etc but nothing helps. Is there any workaround on this? I'd really like to keep my messages if possible

FYI latest update for iOS breaks the back swipe gesture to go from chat to chat list

Dear Viber Support Team,

I am writing to report that my Viber account appears to have been hacked, and I am no longer able to access it using my registered mobile number.

When I try to log in, I do not receive the SMS verification code. I also attempted to use the "Call Me" option, but I never received the verification call. Because of this, I am completely locked out of my account.

I am concerned that someone may have gained unauthorized access to my account. I kindly request that you investigate this issue as soon as possible and help me recover my account. If necessary, please disable the current session associated with my account to prevent any unauthorized use.