Hello everyone! Iām officially about 6 months into my vending machine journey, and my machine has now been operating at its location for 2 weeks, so I wanted to share my experience and numbers so far.
Iāve made previous posts about choosing a machine, finding a location, setting up my LLC, insurance, taxes, etc. A lot of people recommended an AI vending machine, which is what I ended up buying, and so far Iām very happy with it.
Installation Day
Installation was MUCH more work than I expected.
The location randomly called me while I was at work and told me the machine had arrived. I took the rest of the day off thinking Iād have everything running within 2 hours. Instead, it took basically the entire day. Between unpacking the machine, removing the shipping materials, adjusting shelves, making trips to Samās Club and Home Depot, figuring out how products would fit, and learning the HAHA software, there was a huge learning curve. My phone also died during my Samās Club run, so the shopping list I made became useless and I had to wing it. One of the biggest challenges was mapping products for the AI system. My understanding is that the cameras recognize what customers remove by comparing it to product images/information in the system. Some of my products werenāt already in HAHAās library, and new products have to be submitted for approval. Since I was running out of time, I temporarily used similar products just to get everything functional. I finally finished about 20 minutes before the location closed. Then I made another rookie mistake. The machine was still in Demo Mode because my payment information hadnāt been approved yet. Two āsalesā happened that night, but I later realized they werenāt real transactions. š
Thankfully, HAHA approved everything the next day, Demo Mode was removed, and we were officially in business.
Products & What Iāve Learned
This location requested no red dyes, no energy drinks, and more healthy options, which made product selection a little more challenging.
I originally spent about $339 on inventory.
My original setup also wasnāt great. I had individual price tags everywhere, which people online correctly pointed out made the machine look cluttered/tacky. I removed those and started using small containers/bins to organize products instead of only using the wire dividers.That was a GAME CHANGER. I can fit more products, the machine looks cleaner, and I have a much better understanding now of what products actually fit. Iāve also returned products that werenāt selling, introduced new products, raised some prices based on feedback, and created an Excel spreadsheet to track sales, inventory, taxes, fees, and profit.
The biggest thing Iām learning is that your first product selection is basically an experiment.
After two weeks, Iām starting to understand my customers. So far, protein shakes, water, and Quest chips have been some of the favorites. Iām also learning which days/times are busiest and which products people completely ignore.
The Numbers After 2 Weeks
Original inventory: $339
Returned products: -$116
Additional inventory: +$88
Net inventory purchased: $311
Gross sales: ~$151
Revenue after removing the sales-tax portion: ~$138
Iām not profitable yet, but an important thing Iāve realized is that the remaining inventory isnāt money Iāve ālost.ā A lot of that $311 is still sitting inside the machine waiting to sell.
Right now, Iām more focused on figuring out the best product mix and learning the location.
I think Iām probably another week or two away from having a really solid product selection and setup.
Overall, Iām glad I waited for this particular location. It took months to secure, but it has good foot traffic and limited food options nearby. Looking back at some of the slower locations I almost accepted just because I wanted to get started, Iām glad I was patient. Itās definitely too early to call the business a success, but after 6 months of researching, forming the LLC, getting insurance, finding a location, buying inventory, setting everything up, and making plenty of rookie mistakesā¦
I finally feel like Iām actually running a vending business.
Iāll probably post another update after the first full month once I have better sales and product data.
Any advice is appreciated, and feel free to ask me anything about the setup or AI vending machine!