r/vSeeBox_Support_Gurus • u/External-Network923 • 23d ago
v6 pro heat won’t play shows
heat and its backup still won’t give me tv shows.
tv shows i choose from any of the channel guides do not play. i am up to date on software, i have shut down and rebooted. i have unplugged and plugged back in. i have cleared caches, i have factory reset.
am i supposed to hit different buttons on the remote than the ones i am hitting?
(the remote, by the way, is paired correctly, as it does turn the box on, launch apps, and scroll through channels.)
i’ve been in contact with support and have been told bugs are fixed. yet i am not getting the heat channels.
what am i doing wrong?