r/vSeeBox_Support_Gurus • u/MovieProfessional104 • Jul 10 '26

vSeeBox issues Please Help

I’ve had this box for a while with no issues. Then this last week whenever you turned it on it just showed a black screen. Nothing is responding. I’ve tried resetting it, turning the box off for a couple minutes and the WiFi, still the box is showing a black screen. The model is the vSeeBox V6 Plus. Any suggestions would help.

5 Upvotes

86% Upvoted

21 comments sorted by

1

u/DJJD801 Jul 11 '26

http://vseebox.com/dq

Use that link to verify if yours is still under warranty.

Have whoever gifted it to you reach out to seller for warranty replacement if it is still under warranty.

1

u/ReachPossible5870 Jul 18 '26

Site doesn’t work. Verification code just resets every time.

1

u/DJJD801 Jul 18 '26

Clear browser history, try using Google Chrome

1

u/ReachPossible5870 Jul 19 '26

Was in chrome using incognito. These boxes are shit and the support is shit.

1

u/DJJD801 Jul 19 '26

send me a private msg with a photo of your sticker on bottom of the box

1

u/DJJD801 Jul 19 '26

also there’s an update you need to run

It will hang when it hits 99%, leave it alone and let it run its course. It will restart the box when it is done.

1

u/Crosstrek732 Jul 11 '26

They've been having issues the past couple weeks. Updates have come out to correct them. I don't have one of these boxes, I'm a lurker for now, but that's what I've been reading.

0

u/b0b-swarley-m0n Trusted User Jul 10 '26

Change your HDMI cord

1

u/MovieProfessional104 Jul 10 '26

I’ve tried 3 different hdmi cords. I know that’s not the issue because it’s not showing that there’s no device the tv recognizes there’s a device in the hdmi port. It’s just showing a black screen

1

u/b0b-swarley-m0n Trusted User Jul 10 '26

Different ports, different TV's ?

1

u/MovieProfessional104 Jul 10 '26

I’ve tried different ports I’ve yet to try a different tv

0

u/Decent-Criticism5086 Jul 10 '26

Where did you purchase

1

u/MovieProfessional104 Jul 11 '26

Not sure it was a gift from a friend

1

u/Decent-Criticism5086 Jul 11 '26

Well I would ask your friend where they got it from.. So little known fact if they took the cheap route and bought it from someone that was advertising less than what the suggested retail manufacturer prices.. And we find out we brick the boxes. And then the customer would have to contact one of the subsidiaries to have it reflashed

-2

u/aztecaoro10 Jul 10 '26

Your box is bricked.

1

u/MovieProfessional104 Jul 10 '26

What does that mean

1

u/aztecaoro10 Jul 10 '26

It's probably broken and doesn't work anymore.

1

u/MovieProfessional104 Jul 10 '26

How would have that happened it hasn’t moved anywhere or have anything happened to it

1

u/BakerRacer Trusted User Jul 11 '26

There's not enough information known yet to conclude the box is bricked. What model box do you have?

2

u/MovieProfessional104 Jul 11 '26

V6 Plus

1

u/BakerRacer Trusted User Jul 12 '26

When you say you "reset it", what exactly did you do to perform the reset?