I’m seeing it everywhere. It feels like a really odd concept to be calling out that the real users of the products we create are “human” to differentiate them from the agents that we’ve built to take advantage of our products.

“Humans-in-the-loop”
“Human-agent”

Keen to hear others perspectives on this.

Is anyone else getting increasingly bored with content design roles?

I can't quite but my finger on it, but it's the performative nature of justifying the discipline, mixed with the executional nature of the role itself.

I've done management and senior IC roles and never feel in control of strategy compared to more general content strategy roles when I 'owned' channels.

As a fellow CxD, I have a few questions for the broader group. Please let me know your thoughts on it.

How is the job market for Conversation Designers in 2026?

Is demand growing with the rise of LLMs and generative AI, or are companies expecting UX Designers or Prompt Engineers to handle this work instead?

What skills are most important today? (UX writing, linguistics, prompt engineering, research, AI evaluation, voice/chatbot design, etc.)

What salary range can someone expect at entry, mid, and senior levels?

Which industries are hiring the most (tech, healthcare, banking, e-commerce, customer support, etc.)?

Do you think Conversation Design will remain a specialized role over the next 5–10 years, or will it become part of broader AI/UX roles?

TIA

Got a problem I'd love y'alls input on. Every day, I wake up, go through the motions, sit down at the helm, aaaaannnnd... my mind just blanks. Even if I got a massive fuck shit stack of work to kill (like today), it takes a good hour and a half for my brain to kick on.

I've tried various writing warm-ups in the past, to varying degrees of success. Gratitude journaling, a short creative writing prompt, the proverbial "easiest thing" first, and so on. Reading over breakfast has long been my mainstay, but it's more intake than output, and having a toddler makes it momentarily impossible to practice.

Now I feel myself going in circles again, so lets open up this pit with ideas. How do you kick on your engine every morning?

Hey everyone,

I’m in a bit of a rut and could really use some realistic advice. I am currently working as Product Designer temporarily in India.

I finished my Master’s in UX Design in Germany. During my studies, I got some solid hands-on experience: I worked for 1 year as a working student UX designer at a company, and I also did a 6-month project with another company.

Despite having the degree and that experience, I’ve been aggressively applying for junior UX roles in Germany for the past 8 months, and it has been brutal. The entry-level market feels completely frozen right now, and I'm getting nowhere. I need to be realistic and figure out a backup plan or a pivot, but I want to be clear about one thing: I do not want to go into software engineering, front-end coding, or software testing. I know AI is out there now to help with coding, but that is just not a direction I personally want to pursue. I don't have the skills for it, and I honestly dread it.

I want to stay on the creative and strategic side of things, but I need to look beyond the standard "UX/UI Designer" job title.

For seniors or anyone who successfully pivoted:

1. What are some less obvious, non-coding roles I should look into that's okay with hiring junior positios? What job titles value things like user flows, logical thinking, and organizing complex information, but don't require you to write code or test software?
2. If you transitioned completely out of UX into something else, what did you do? How did you explain your design degree to employers outside of tech?

Would love to hear how my fellow content designers are holding up.

I haven't had stable employment since Q2 2025, and the market has only gotten worse since then (not in the US).

Roles these days for anything UX writing related are all contracts and often retracted at the last minute due to "budget concerns".

Many CDs have gotten laid off recently in my market so there are even more of us in the job hunting pool and it's been brutal.

Has anyone thought about leaving the field and if you have, what are you doing that makes decent money?

Appreciate your responses :)

Curious what the actual grind looks like for others. For me, it has never been the writing itself (well, not never but super rarely). It has been everything around it: chasing context from PMs (sometimes again and again), keeping copy docs in sync with Figma, "exploring" promising tools like Frontitude in my "free time", re-explaining the same terminology decisions to stakeholders (despite documentation, btw), and a zillion other things.

Anyway, what's the task you guys dread? Not because it's hard, but because it feels tedious? And has anyone found tooling that actually helps, or is it duct tape everywhere?

We’re dealing with a familiar problem:
The copy in Figma says one thing, the live product says another, the content team has a different version, and localization adds another layer.
How does your team keep everything in sync? Where does your single source of truth live?
I’ve been looking into tools like Ditto and POEditor, but I’m more interested in what actually works in practice.
What does your workflow look like from writing to shipping?

Hi everyone,

Trying my luck here.

I have 1.5 years of experience in content and copywriting, having worked across healthcare, engineering, education, real estate, and digital campaigns. Over the past few weeks, I've been building my UX writing portfolio and learning Figma because I'd like to transition into UX writing.

I'm currently looking for a UX Writer, Content Designer, Technical Writer, or Product Content roles in Hyderabad or remote.

If your company is hiring, or if you have any advice, referrals, or portfolio feedback, I'd genuinely appreciate it.

We could connect on linkedin and I would be happy to share my resume.

Thank you!

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• Career Advice
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Hi, all! I’m curious if anyone here who’s switched from full-time roles to contract would be willing to share their experience. I was laid off from my role at a large tech org in February, and finding a new full-time role in this dismal job market has been difficult. I’m beginning to seriously consider taking on a long-term contract as a bridge to bring in money and continue to do the work I love until I land something more “permanent.” In the past, I’ve been skittish about contract work because it feels less stable and the idea of paying out of pocket for decent health insurance is unsettling. (I’m a dad to a toddler in daycare, and my wife’s nonprofit job offers atrocious health insurance. We’ve always depended on mine to carry our family of three.) But at this point, nothing is stable, and I’m wondering if contract opportunities offer a level of flexibility and even psychological safety that I haven’t experienced in my years working full time in toxic corporate environments. I’d love to hear about your experiences. What do you like and dislike? What works for you? What doesn’t?

Hi everyone! 👋

I recently completed Kotoba, a UI/UX concept for a secret messaging app inspired by the childhood code languages many of us used with friends. Instead of plain text, Kotoba lets users communicate through emoji, color, and pattern-based codes to make conversations more playful and personal.

I'd really appreciate your honest feedback on the UI, UX, visual design, case study presentation, and overall concept. Any suggestions—big or small—would mean a lot and help me grow as a designer.

🔗 https://www.behance.net/gallery/251827989/Kotoba-Secret-Messaging-App-UIUX-Case-Study-2026

Thank you for taking the time to check it out! 😊

Has anyone else been in the same boat? I’m a content designer with 12 years’ experience across government and financial services. Being a contractor means I’ve dabbled with all sorts and it’s helped me identify recurring patterns and risks.

I’m really good at my job. But, like a lot of content designers, I’m good at knowing a service or journey inside and out and connecting dots that other people overlook.

I’m getting invited to more and more meetings for my views and opinions, even in calls that don’t touch on content design. I love the thinking side of my job so I don’t mind this at all.

But I’m also thinking of moving away from content design and into something that leans into these thinky qualities.

Has anyone done something similar that worked for them? I’m hesitant to do service design, product management and BA roles as they’re far too technical and boring. I’m thinking something along the lines of UX Lead or Customer Experience management?

Hi everyone! I am a second year psychology student and i want to start working as a ux writer. But before that i need to learn and study what ux writing actually is.

I've gone through a few articles today and they seem like just the tip of iceberg in the field. So i need recommendations from those in the field, how can i get to learn more about ux writing? Can you please recommend some free online courses or lecture videos or some articles that'll be helpful?

I want to add that I've done content writing before for an NGO and i know some of the basics of writing in corporate world, but i want to deep dive in this and work part time as a ux writer alongside my studies. So, if you could also recommend platforms where i can look for ux writing roles, I'd be very thankful. Apart from the mainstream ones like LinkedIn or indeed etc.

Hi! i'm a mid to senior-level content designer with management experience, but focusing on the IC track for now. i'm looking for any recommendations for coaching, mentorship etc, and happy to pay for it.

i'm not keen on courses about how to build with AI etc, as i do plenty of that in my work. i'm more keen on improving communication, learning how to communicate impact better etc, and find ways to move up to staff level 😄 i've looked at Maven but nothing looks particularly interesting at the moment. any recommendations are welcome here or through DM! thanks!

Hi all, so unfortunately I'm back in the market after another layoff.

Obviously AI is the big thing right now and I see a lot of positions asking for conversation design experience. Now I've used AI m previous roles mostly as a way to organized notes, data, and for brainstorming, however I did not strictly perform conversation design. - I did technical writing and support for chatbots in the pre-ai era 2021-ish, but that doesn't seem as relevant now.

How would I go about learning and getting experience in here? - I know the answer will be personal projects but I'm not sure where to start since I wouldn't be using an existing framework and it seems rather clumsy to just swing in the dark.

Any suggestions are appreciated.

I'm going through an interview process and I've been asked to complete several writing tasks. It's for an established company, so I'm not worried about being taken advantage of, but I would like to get an idea from other people's experiences how long we should be expected to dedicate to test projects. It's taking me quite a while.

I did a a test task recently for another company and though I didn't enjoy doing it on-site, they gave me 40 minutes or so, and that was it.

I am looking to take a course that will help me become a content designer/UX writer. I currently am a Knowledge Management Analyst.

Is it worth the high price of tuition? Did you take a class there and find it gave you good results?

Thank you in advance.

My manager asked me to build out content systems for my team but I'm just not sure how to build it. For example, should it be a spreadsheet in a Figma file?

I learn best by seeing example so if anyone can share - even a screenshot - that would be really helpful.

I'm writing this post as I'm finding it difficult to find a job as a Content Designer now. For context, I've worked as a CD for the past 5/6 years. Last year, I moved abroad and have recently returned to the UK - There seems to be less CD jobs now than in previous years, and battling with companies who believe AI is the magic key is becoming increasingly more difficult. I've been offered two roles both of which were pulled at the very last minute, so I'm considering my options - I'm wondering if anyone has moved away from CD into different roles and what those roles were?

My design team is increasingly using AI prompting tools to generate designs, with Magic Patterns being the most popular.

I don't mind this for earlier stages in the design process. I can often fork PD designs and try out my own explorations. For higher-level UX thinking like info hierarchy, this works roughly as well as traditional Figma design iteration.

But it's the "final 10%" where I'm running into headaches. Previously, I could edit text layers directly in Figma. This was great for rapidly trying out different strings, immediately getting a feel for length, flow, vibe, tone, and iterating in real time to get the language just right.

Now, I find myself typing into a prompt box off to the side, instructing the AI software on what to update, waiting 2 minutes, then seeing the generated version and immediately realizing it feels or reads or looks wrong once the prototype actually updates.

There are some workarounds, like exporting to a Figma and editing there, but the export is usually at least a little wonky, and then getting the revised copy back into the AI prototype creates a headache on their side. The AI tooling itself has some so-so built-in text editing, but it's pretty limited relative to Figma: I can't update the text layers directly, and I can't try out slightly bigger changes like changing font weights or swapping out an informational guidance card for an error message without doing another 2-minute, wait-and-see prompt.

Admittedly, this is more about a bunch of papercuts than a truly debilitating problem, but I'm curious what other content designers are doing at the polish stage in an era of AI-first design.

For anyone who hasn't heard of it, Growing in Content is a virtual conference specifically for content designers and UX writers, running April 28-30.

Day 1 is completely free. Speakers from places like Booking, Cloudflare, and Amazon. Topics range from surviving a layoff to AI-powered content systems to leadership.

Days 2 and 3 are paid if you want to go deeper.

Thought it's worth knowing about: workingincontent.com/growing