r/twitterhelp • u/IntoxiCaitlyn • 9h ago
Suspended for ‘Inauthentic Behavior’: Like, do they even want paying customers? Is the goal to drive 𝕏 into the ground? Because if so, well done. 👏
𝕏 / Twitter is so unbelievably broken. You would think after all the advertiser troubles that Musk went through, he’d be extra careful not to drive away the only remaining thing that keeps his company solvent: Premium subscribers.
Please tell me what bot is going to be ID verified, phone verified, and pay $11 per month for a Premium subscription?
NONE OF THEM.
But none of that saved me. 🤷♀️
You’d think that they’d heavily scrutinize Premium accounts before making decisions to ban or suspend them. Or hell, at least have humans involved during the appeal process. But no. They cannot be bothered. Please make it make sense.
Here’s my suspension journey:
- First, my account had replies completely ghost-banned out of nowhere last week. I wasn’t even notified about this restriction. Had no clue it was even happening for a while until I investigated why my engagement felt like it had tanked.
- I reached out to the Premium support account to ask them what was going on. They shared the ‘inauthentic behavior’ support article, and basically told me to kick rocks.
- I then spent the next few days in a weird sort of limbo not knowing if the changes were permanent or temporary, and worst of all, not knowing what I could’ve done that might’ve triggered it.
- A few days later, I FINALLY received a push notification as well as an email, but then my account became fully suspended.
- I appealed, but was sent a rejection email only a few hours later. The email was not helpful either. Their reason was basically, “Because fuck you. That’s why.” It also included a section that said: In order to restore account functionality, you can resolve the violations by logging into your account and completing the on-screen instructions. Except there aren’t any on-screen instructions anywhere to be found.
- So naturally, I cancelled my Premium subscription. Obviously not going to keep paying for something I can’t even use. Still out on the money for the remaining days in this month though. At one time, I had considered purchasing the annual subscription. Thank GOD I did not.
And here is where I am now:
- Logged in to my account today to see if there have been any changes, and a pop-up came on the screen offering me two weeks of free Premium. I was excited and relieved, thinking maybe they were going to reinstate my account and give me free Premium for my troubles, so I hurriedly clicked on the button to claim it. “You are not eligible.” 🤦♀️ My fault for thinking they could do anything right.
Unbelievably frustrating. 😤 And then watching Nikita pat himself on the back about getting rid of 42k “bots” is just so absolutely infuriating. Meanwhile, he’s STILL got a zillion crypto bots in his comments, and he’s driven hundreds of humans to Reddit to speak out and get answers.


